tencentcloud-sdk-nodejs
Version:
365 lines (360 loc) • 29.7 kB
TypeScript
import { AbstractClient } from "../../../common/abstract_client";
import { ClientConfig } from "../../../common/interface";
import { DescribeExtensionRequest, CreateCCCSkillGroupResponse, StopAutoCalloutTaskRequest, CreateIVRSessionRequest, CreateSDKLoginTokenResponse, ModifyStaffRequest, DescribeAIAgentInfoListResponse, DescribeIvrAudioListResponse, SetStaffStatusResponse, DisableCCCPhoneNumberResponse, DescribeProtectedTelCdrResponse, ResetExtensionPasswordRequest, DescribeAutoCalloutTaskRequest, CreateUserSigResponse, CreateAICallRequest, CreateAdminURLResponse, PausePredictiveDialingCampaignRequest, ModifyStaffPasswordRequest, DescribeAILatencyRequest, CreateCallOutSessionResponse, DescribeCarrierPrivilegeNumberApplicantsRequest, DisableCCCPhoneNumberRequest, ModifyStaffPasswordResponse, ControlAIConversationResponse, TransferToManualRequest, CreatePredictiveDialingCampaignRequest, RestoreMemberOnlineResponse, AbortAgentCruiseDialingCampaignResponse, DescribeChatMessagesResponse, DescribeSessionDetailResponse, PlaySoundCallResponse, DescribeTelCallInfoResponse, DescribeExtensionsResponse, DeleteExtensionRequest, DescribePredictiveDialingCampaignRequest, DescribePredictiveDialingCampaignResponse, CreateAIAgentCallResponse, DescribeAutoCalloutTasksResponse, DescribeTelCdrRequest, UnbindStaffSkillGroupListRequest, CreateAgentCruiseDialingCampaignRequest, DescribeAICallExtractResultRequest, CreateStaffResponse, DescribePredictiveDialingCampaignsRequest, DescribeSkillGroupInfoListResponse, DescribeNumbersResponse, DeletePredictiveDialingCampaignRequest, UploadIvrAudioRequest, DescribeStaffInfoListResponse, UnbindNumberCallOutSkillGroupRequest, CreateCarrierPrivilegeNumberApplicantRequest, ResumePredictiveDialingCampaignResponse, CreateExtensionResponse, CreateUserSigRequest, DescribeAgentCruiseDialingCampaignRequest, CreateCCCSkillGroupRequest, DeleteCCCSkillGroupRequest, PauseAutoCalloutTaskRequest, CreateCompanyApplyRequest, BindNumberCallInInterfaceRequest, DescribeTelSessionRequest, DescribeIMCdrsRequest, DescribeSkillGroupInfoListRequest, CreateCarrierPrivilegeNumberApplicantResponse, UpdateCCCSkillGroupResponse, PausePredictiveDialingCampaignResponse, ResumePredictiveDialingCampaignRequest, DescribeStaffInfoListRequest, DescribeIvrAudioListRequest, PauseAutoCalloutTaskResponse, BindNumberCallInInterfaceResponse, ForceMemberOfflineRequest, UploadIvrAudioResponse, CreateAIAgentCallRequest, UpdateCCCSkillGroupRequest, RestoreMemberOnlineRequest, DescribeAICallInteractionRecordsResponse, ModifyStaffResponse, ModifyExtensionRequest, CreatePredictiveDialingCampaignResponse, DescribeAIAnalysisResultResponse, UpdatePredictiveDialingCampaignResponse, ModifyOwnNumberApplyRequest, DescribeFlashSMSListResponse, AbortPredictiveDialingCampaignResponse, DescribeIMCdrsResponse, DescribeNumbersRequest, BindNumberCallOutSkillGroupRequest, DeletePredictiveDialingCampaignResponse, DescribeFlashSMSListRequest, UnbindNumberCallOutSkillGroupResponse, DescribeAILatencyResponse, UpdatePredictiveDialingCampaignRequest, DescribePSTNActiveSessionListRequest, CreateAutoCalloutTaskResponse, DescribeAICallExtractResultResponse, DeleteCCCSkillGroupResponse, DescribeSessionDetailRequest, DescribePredictiveDialingSessionsResponse, ModifyExtensionResponse, DescribeAICallInteractionRecordsRequest, DescribeCompanyListResponse, DeleteStaffRequest, DescribeCCCBuyInfoListRequest, DescribeIMCdrListResponse, DescribePredictiveDialingCampaignsResponse, DescribeTelCallInfoRequest, CreateExtensionRequest, SetStaffStatusRequest, ResetExtensionPasswordResponse, CreateAutoCalloutTaskRequest, AbortAgentCruiseDialingCampaignRequest, ForceMemberOfflineResponse, CreateOwnNumberApplyResponse, BindNumberCallOutSkillGroupResponse, HangUpCallResponse, TransferToManualResponse, StopAutoCalloutTaskResponse, AbortPredictiveDialingCampaignRequest, DescribeAIAnalysisResultRequest, ModifyCompanyApplyResponse, DescribeCCCBuyInfoListResponse, UnbindStaffSkillGroupListResponse, ResumeAutoCalloutTaskRequest, ControlAIConversationRequest, DeleteExtensionResponse, BindStaffSkillGroupListRequest, CreateAgentCruiseDialingCampaignResponse, ModifyOwnNumberApplyResponse, DescribeCallInMetricsResponse, ModifyCompanyApplyRequest, DescribeAgentCruiseDialingCampaignResponse, CreateAICallResponse, DescribeCompanyListRequest, CreateIVRSessionResponse, DescribeActiveCarrierPrivilegeNumberResponse, HangUpCallRequest, DescribeTelCdrResponse, DescribeStaffStatusHistoryResponse, DescribeStaffStatusMetricsRequest, DeleteStaffResponse, DescribeAIAgentInfoListRequest, DescribeStaffStatusHistoryRequest, CreateStaffRequest, CreateCompanyApplyResponse, DescribePSTNActiveSessionListResponse, DescribeIMCdrListRequest, DescribeAutoCalloutTasksRequest, PlaySoundCallRequest, DescribeChatMessagesRequest, DescribeTelSessionResponse, CreateAdminURLRequest, DescribeAutoCalloutTaskResponse, DescribeStaffStatusMetricsResponse, ResumeAutoCalloutTaskResponse, DescribeCarrierPrivilegeNumberApplicantsResponse, CreateCallOutSessionRequest, BindStaffSkillGroupListResponse, DescribeTelRecordAsrResponse, DescribeExtensionsRequest, DescribeProtectedTelCdrRequest, DescribePredictiveDialingSessionsRequest, CreateSDKLoginTokenRequest, DescribeActiveCarrierPrivilegeNumberRequest, CreateOwnNumberApplyRequest, DescribeCallInMetricsRequest, DescribeExtensionResponse, DescribeTelRecordAsrRequest } from "./ccc_models";
/**
* ccc client
* @class
*/
export declare class Client extends AbstractClient {
constructor(clientConfig: ClientConfig);
/**
* 特定场景下讲会话转接到人工坐席
*/
TransferToManual(req: TransferToManualRequest, cb?: (error: string, rep: TransferToManualResponse) => void): Promise<TransferToManualResponse>;
/**
* 对与座席通话中的会话，进行放音
*/
PlaySoundCall(req: PlaySoundCallRequest, cb?: (error: string, rep: PlaySoundCallResponse) => void): Promise<PlaySoundCallResponse>;
/**
* 修改公司资质申请，只能修改状态为驳回或待审核的申请单。（1、首次使用接口，建议先在云联络中心控制台查看各个资料模板:https://console.cloud.tencent.com/ccc/enterprise/update。2、参数中图片Url建议使用腾讯云Cos存储的临时链接）
*/
ModifyCompanyApply(req: ModifyCompanyApplyRequest, cb?: (error: string, rep: ModifyCompanyApplyResponse) => void): Promise<ModifyCompanyApplyResponse>;
/**
* 获取 AI 会话分析结果
*/
DescribeAIAnalysisResult(req: DescribeAIAnalysisResultRequest, cb?: (error: string, rep: DescribeAIAnalysisResultResponse) => void): Promise<DescribeAIAnalysisResultResponse>;
/**
* 查询话机列表信息
*/
DescribeExtensions(req: DescribeExtensionsRequest, cb?: (error: string, rep: DescribeExtensionsResponse) => void): Promise<DescribeExtensionsResponse>;
/**
* 调用该接口，可以通过 Session ID 查询指定会话在特定时间段内，AI服务的处理时延明细与统计数据，时延信息包括：
- 端到端（ETE）时延：统计从用户语音输入到 AI 返回完整响应的整体耗时。
- 自动语音识别（ASR）时延：统计语音输入被识别为文本所需的处理耗时。
- 大语言模型（LLM）时延：统计 AI 模型生成文本内容的推理耗时。
- 语音合成（TTS）时延：统计文本转换为语音音频的合成耗时。
*/
DescribeAILatency(req: DescribeAILatencyRequest, cb?: (error: string, rep: DescribeAILatencyResponse) => void): Promise<DescribeAILatencyResponse>;
/**
* 批量查询自动外呼任务
*/
DescribeAutoCalloutTasks(req: DescribeAutoCalloutTasksRequest, cb?: (error: string, rep: DescribeAutoCalloutTasksResponse) => void): Promise<DescribeAutoCalloutTasksResponse>;
/**
* 用于通过 TaskId **暂停一个正在执行的自动外呼任务**。调用该接口后，任务将被临时中断，不再发起新的外呼请求；已发起的通话不受影响。
暂停后的任务可通过 [恢复暂停的自动外呼任务](https://cloud.tencent.com/document/product/679/125356) 接口继续执行。如需永久终止任务，请参考 [停止自动外呼任务](https://cloud.tencent.com/document/product/679/69192)。
*/
PauseAutoCalloutTask(req: PauseAutoCalloutTaskRequest, cb?: (error: string, rep: PauseAutoCalloutTaskResponse) => void): Promise<PauseAutoCalloutTaskResponse>;
/**
* 停止座席巡航式外呼任务
*/
AbortAgentCruiseDialingCampaign(req: AbortAgentCruiseDialingCampaignRequest, cb?: (error: string, rep: AbortAgentCruiseDialingCampaignResponse) => void): Promise<AbortAgentCruiseDialingCampaignResponse>;
/**
* 用于 **直接调用AI模型** 发起 **单次** 外呼通话，支持通过API参数直接配置模型、提示词、语音等全部通话要素。
该功能需购买语音智能体通话套餐，并且仅限自有电话号码使用。详情请参考 [语音智能体通话购买指引](https://cloud.tencent.com/document/product/679/125953)。
*/
CreateAICall(req: CreateAICallRequest, cb?: (error: string, rep: CreateAICallResponse) => void): Promise<CreateAICallResponse>;
/**
* 查询 座席巡航式外呼任务
*/
DescribeAgentCruiseDialingCampaign(req: DescribeAgentCruiseDialingCampaignRequest, cb?: (error: string, rep: DescribeAgentCruiseDialingCampaignResponse) => void): Promise<DescribeAgentCruiseDialingCampaignResponse>;
/**
* 删除技能组
*/
DeleteCCCSkillGroup(req: DeleteCCCSkillGroupRequest, cb?: (error: string, rep: DeleteCCCSkillGroupResponse) => void): Promise<DeleteCCCSkillGroupResponse>;
/**
* 修改客户自携号码审批单
*/
ModifyOwnNumberApply(req: ModifyOwnNumberApplyRequest, cb?: (error: string, rep: ModifyOwnNumberApplyResponse) => void): Promise<ModifyOwnNumberApplyResponse>;
/**
* 查询预测式外呼任务
*/
DescribePredictiveDialingCampaign(req: DescribePredictiveDialingCampaignRequest, cb?: (error: string, rep: DescribePredictiveDialingCampaignResponse) => void): Promise<DescribePredictiveDialingCampaignResponse>;
/**
* 获取当前正在通话的会话列表
*/
DescribePSTNActiveSessionList(req: DescribePSTNActiveSessionListRequest, cb?: (error: string, rep: DescribePSTNActiveSessionListResponse) => void): Promise<DescribePSTNActiveSessionListResponse>;
/**
* 停止自动外呼任务
*/
StopAutoCalloutTask(req: StopAutoCalloutTaskRequest, cb?: (error: string, rep: StopAutoCalloutTaskResponse) => void): Promise<StopAutoCalloutTaskResponse>;
/**
* 删除话机账号
*/
DeleteExtension(req: DeleteExtensionRequest, cb?: (error: string, rep: DeleteExtensionResponse) => void): Promise<DeleteExtensionResponse>;
/**
* 获取指定服务记录文本聊天内容，需要先使用查询在线客服记录（DescribeIMCdrs） API 获取服务记录 SessionId。
文本聊天记录只保存了 1 年内的，1 年之前会自动清理。
*/
DescribeChatMessages(req: DescribeChatMessagesRequest, cb?: (error: string, rep: DescribeChatMessagesResponse) => void): Promise<DescribeChatMessagesResponse>;
/**
* 绑定座席所属技能组
*/
BindStaffSkillGroupList(req: BindStaffSkillGroupListRequest, cb?: (error: string, rep: BindStaffSkillGroupListResponse) => void): Promise<BindStaffSkillGroupListResponse>;
/**
* 绑定号码外呼技能组
*/
BindNumberCallOutSkillGroup(req: BindNumberCallOutSkillGroupRequest, cb?: (error: string, rep: BindNumberCallOutSkillGroupResponse) => void): Promise<BindNumberCallOutSkillGroupResponse>;
/**
* 查询座席状态历史
*/
DescribeStaffStatusHistory(req: DescribeStaffStatusHistoryRequest, cb?: (error: string, rep: DescribeStaffStatusHistoryResponse) => void): Promise<DescribeStaffStatusHistoryResponse>;
/**
* 获取包括全媒体和文本会话两种类型的服务记录。
*/
DescribeIMCdrs(req: DescribeIMCdrsRequest, cb?: (error: string, rep: DescribeIMCdrsResponse) => void): Promise<DescribeIMCdrsResponse>;
/**
* 查询IVR音频文件列表信息
*/
DescribeIvrAudioList(req: DescribeIvrAudioListRequest, cb?: (error: string, rep: DescribeIvrAudioListResponse) => void): Promise<DescribeIvrAudioListResponse>;
/**
* 删除坐席信息
*/
DeleteStaff(req: DeleteStaffRequest, cb?: (error: string, rep: DeleteStaffResponse) => void): Promise<DeleteStaffResponse>;
/**
* 停用号码
*/
DisableCCCPhoneNumber(req: DisableCCCPhoneNumberRequest, cb?: (error: string, rep: DisableCCCPhoneNumberResponse) => void): Promise<DisableCCCPhoneNumberResponse>;
/**
* 创建话机账号
*/
CreateExtension(req: CreateExtensionRequest, cb?: (error: string, rep: CreateExtensionResponse) => void): Promise<CreateExtensionResponse>;
/**
* 重置话机注册密码
*/
ResetExtensionPassword(req: ResetExtensionPasswordRequest, cb?: (error: string, rep: ResetExtensionPasswordResponse) => void): Promise<ResetExtensionPasswordResponse>;
/**
* 设置 staff 状态
*/
SetStaffStatus(req: SetStaffStatusRequest, cb?: (error: string, rep: SetStaffStatusResponse) => void): Promise<SetStaffStatusResponse>;
/**
* 按实例获取电话消耗统计
*/
DescribeTelCallInfo(req: DescribeTelCallInfoRequest, cb?: (error: string, rep: DescribeTelCallInfoResponse) => void): Promise<DescribeTelCallInfoResponse>;
/**
* 上传IVR中使用的音频文件，每日上传文件限制50个。（参数中音频文件Url建议使用腾讯云Cos存储的临时链接）
*/
UploadIvrAudio(req: UploadIvrAudioRequest, cb?: (error: string, rep: UploadIvrAudioResponse) => void): Promise<UploadIvrAudioResponse>;
/**
* 修改客服账号
*/
ModifyStaff(req: ModifyStaffRequest, cb?: (error: string, rep: ModifyStaffResponse) => void): Promise<ModifyStaffResponse>;
/**
* 获取话机信息
*/
DescribeExtension(req: DescribeExtensionRequest, cb?: (error: string, rep: DescribeExtensionResponse) => void): Promise<DescribeExtensionResponse>;
/**
* 查询单状态
*/
DescribeCarrierPrivilegeNumberApplicants(req: DescribeCarrierPrivilegeNumberApplicantsRequest, cb?: (error: string, rep: DescribeCarrierPrivilegeNumberApplicantsResponse) => void): Promise<DescribeCarrierPrivilegeNumberApplicantsResponse>;
/**
* 获取闪信记录列表
*/
DescribeFlashSMSList(req: DescribeFlashSMSListRequest, cb?: (error: string, rep: DescribeFlashSMSListResponse) => void): Promise<DescribeFlashSMSListResponse>;
/**
* 获取 PSTN 会话信息
*/
DescribeTelSession(req: DescribeTelSessionRequest, cb?: (error: string, rep: DescribeTelSessionResponse) => void): Promise<DescribeTelSessionResponse>;
/**
* 创建外呼会话，当前仅支持双呼，即先使用平台号码呼出到座席手机上，座席接听后，然后再外呼用户，而且由于运营商频率限制，座席手机号必须先加白名单，避免频控导致外呼失败。所以调用此接口前，下述操作均已完成
1. UserId 指定的座席已经[绑定手机号](https://cloud.tencent.com/document/product/679/76067#.E6.AD.A5.E9.AA.A42.EF.BC.9A.E5.AE.8C.E5.96.84.E8.B4.A6.E5.8F.B7.E4.BF.A1.E6.81.AF)
2. 座席绑定的手机号已经[申请并通过了外呼白名单](https://cloud.tencent.com/document/product/679/76744#.E6.93.8D.E4.BD.9C.E6.AD.A5.E9.AA.A4)
3. 当前座席侧只能呼叫其手机，所以 IsForceMobile 字段当前必须为 true
4. 被叫不要填当前 UserId 所绑定的手机号，否则会造成占线呼叫失败
*/
CreateCallOutSession(req: CreateCallOutSessionRequest, cb?: (error: string, rep: CreateCallOutSessionResponse) => void): Promise<CreateCallOutSessionResponse>;
/**
* 查询预测式外呼任务列表
*/
DescribePredictiveDialingCampaigns(req: DescribePredictiveDialingCampaignsRequest, cb?: (error: string, rep: DescribePredictiveDialingCampaignsResponse) => void): Promise<DescribePredictiveDialingCampaignsResponse>;
/**
* 用于通过 TaskId 查询**自动外呼任务的详细信息**，包括任务基础配置、起止时间、外呼名单、执行状态以及实际通话情况等。
该接口通常与 [创建批量自动外呼任务](https://cloud.tencent.com/document/product/679/69194) 配合使用，用于在任务创建后查看任务配置是否生效、任务当前状态，以及后续执行过程中的实时进展。
*/
DescribeAutoCalloutTask(req: DescribeAutoCalloutTaskRequest, cb?: (error: string, rep: DescribeAutoCalloutTaskResponse) => void): Promise<DescribeAutoCalloutTaskResponse>;
/**
* 查询预测式外呼呼叫列表
*/
DescribePredictiveDialingSessions(req: DescribePredictiveDialingSessionsRequest, cb?: (error: string, rep: DescribePredictiveDialingSessionsResponse) => void): Promise<DescribePredictiveDialingSessionsResponse>;
/**
* 创建公司资质申请（1、首次使用接口，建议先在云联络中心控制台查看各个资料模板:https://console.cloud.tencent.com/ccc/enterprise/update。2、参数中图片Url建议使用腾讯云Cos存储的临时链接）
*/
CreateCompanyApply(req: CreateCompanyApplyRequest, cb?: (error: string, rep: CreateCompanyApplyResponse) => void): Promise<CreateCompanyApplyResponse>;
/**
* 提供服务端控制机器人的功能
*/
ControlAIConversation(req: ControlAIConversationRequest, cb?: (error: string, rep: ControlAIConversationResponse) => void): Promise<ControlAIConversationResponse>;
/**
* 获取电话服务记录与录音
*/
DescribeTelCdr(req: DescribeTelCdrRequest, cb?: (error: string, rep: DescribeTelCdrResponse) => void): Promise<DescribeTelCdrResponse>;
/**
* 获取技能组信息列表
*/
DescribeSkillGroupInfoList(req: DescribeSkillGroupInfoListRequest, cb?: (error: string, rep: DescribeSkillGroupInfoListResponse) => void): Promise<DescribeSkillGroupInfoListResponse>;
/**
* 解绑号码外呼技能组
*/
UnbindNumberCallOutSkillGroup(req: UnbindNumberCallOutSkillGroupRequest, cb?: (error: string, rep: UnbindNumberCallOutSkillGroupResponse) => void): Promise<UnbindNumberCallOutSkillGroupResponse>;
/**
* 此接口用于在通话结束后，通过 session id 和时间戳，查询单一通话的通话详情。包括：主被叫信息、录音等。
*/
DescribeSessionDetail(req: DescribeSessionDetailRequest, cb?: (error: string, rep: DescribeSessionDetailResponse) => void): Promise<DescribeSessionDetailResponse>;
/**
* 创建预测式外呼任务
*/
CreatePredictiveDialingCampaign(req: CreatePredictiveDialingCampaignRequest, cb?: (error: string, rep: CreatePredictiveDialingCampaignResponse) => void): Promise<CreatePredictiveDialingCampaignResponse>;
/**
* 用于无限频率地呼叫坐席手机
*/
CreateCarrierPrivilegeNumberApplicant(req: CreateCarrierPrivilegeNumberApplicantRequest, cb?: (error: string, rep: CreateCarrierPrivilegeNumberApplicantResponse) => void): Promise<CreateCarrierPrivilegeNumberApplicantResponse>;
/**
* 本接口用于：在语音智能体通话结束后，通过 Session ID 查询指定会话的 **话后标签** 结果。相关话后标签需提前在管理端完成配置，具体说明请参见 [话后标签](https://cloud.tencent.com/document/product/679/119800) 。
*/
DescribeAICallExtractResult(req: DescribeAICallExtractResultRequest, cb?: (error: string, rep: DescribeAICallExtractResultResponse) => void): Promise<DescribeAICallExtractResultResponse>;
/**
* 座席巡航式外呼。
*/
CreateAgentCruiseDialingCampaign(req: CreateAgentCruiseDialingCampaignRequest, cb?: (error: string, rep: CreateAgentCruiseDialingCampaignResponse) => void): Promise<CreateAgentCruiseDialingCampaignResponse>;
/**
* 本接口用于分页查询指定实例（SdkAppId）下已配置的智能体信息列表，包括智能体ID和名称等基本信息。
*/
DescribeAIAgentInfoList(req: DescribeAIAgentInfoListRequest, cb?: (error: string, rep: DescribeAIAgentInfoListResponse) => void): Promise<DescribeAIAgentInfoListResponse>;
/**
* 创建客户自携号码接入审核
*/
CreateOwnNumberApply(req: CreateOwnNumberApplyRequest, cb?: (error: string, rep: CreateOwnNumberApplyResponse) => void): Promise<CreateOwnNumberApplyResponse>;
/**
* 获取用户购买信息列表
*/
DescribeCCCBuyInfoList(req: DescribeCCCBuyInfoListRequest, cb?: (error: string, rep: DescribeCCCBuyInfoListResponse) => void): Promise<DescribeCCCBuyInfoListResponse>;
/**
* 恢复预测式外呼任务
*/
ResumePredictiveDialingCampaign(req: ResumePredictiveDialingCampaignRequest, cb?: (error: string, rep: ResumePredictiveDialingCampaignResponse) => void): Promise<ResumePredictiveDialingCampaignResponse>;
/**
* 新建技能组
*/
CreateCCCSkillGroup(req: CreateCCCSkillGroupRequest, cb?: (error: string, rep: CreateCCCSkillGroupResponse) => void): Promise<CreateCCCSkillGroupResponse>;
/**
* 解绑坐席所属技能组
*/
UnbindStaffSkillGroupList(req: UnbindStaffSkillGroupListRequest, cb?: (error: string, rep: UnbindStaffSkillGroupListResponse) => void): Promise<UnbindStaffSkillGroupListResponse>;
/**
* 修改座席的密码
*/
ModifyStaffPassword(req: ModifyStaffPasswordRequest, cb?: (error: string, rep: ModifyStaffPasswordResponse) => void): Promise<ModifyStaffPasswordResponse>;
/**
* 获取坐席信息列表
*/
DescribeStaffInfoList(req: DescribeStaffInfoListRequest, cb?: (error: string, rep: DescribeStaffInfoListResponse) => void): Promise<DescribeStaffInfoListResponse>;
/**
* 绑定号码呼入回调接口
*/
BindNumberCallInInterface(req: BindNumberCallInInterfaceRequest, cb?: (error: string, rep: BindNumberCallInInterfaceResponse) => void): Promise<BindNumberCallInInterfaceResponse>;
/**
* 获取坐席实时状态统计指标
*/
DescribeStaffStatusMetrics(req: DescribeStaffStatusMetricsRequest, cb?: (error: string, rep: DescribeStaffStatusMetricsResponse) => void): Promise<DescribeStaffStatusMetricsResponse>;
/**
* 创建客服账号。
*/
CreateStaff(req: CreateStaffRequest, cb?: (error: string, rep: CreateStaffResponse) => void): Promise<CreateStaffResponse>;
/**
* 创建关联 IVR 的会话，仅高级版支持，目前支持呼入和自动外呼两种 IVR 类型。收到请求后 TCCC 会先尝试呼通被叫，然后进入 IVR 流程。
*/
CreateIVRSession(req: CreateIVRSessionRequest, cb?: (error: string, rep: CreateIVRSessionResponse) => void): Promise<CreateIVRSessionResponse>;
/**
* 用于**创建批量自动外呼通话**，系统将根据任务配置，自动向指定的**被叫号码列表**发起外呼通话。该接口可调用配置完成的智能体发起批量的外呼任务，你可以在管理端-智能体管理中，新建语音智能体，进行 [对话流程配置](https://cloud.tencent.com/document/product/679/119796)。若需创建单次智能体外呼任务，请参考文档 [创建单次智能体通话](https://cloud.tencent.com/document/product/679/115681)。
该功能需购买语音智能体通话套餐，并且仅限自有电话号码使用。详情请参考 [语音智能体通话购买指引](https://cloud.tencent.com/document/product/679/125953)。
*/
CreateAutoCalloutTask(req: CreateAutoCalloutTaskRequest, cb?: (error: string, rep: CreateAutoCalloutTaskResponse) => void): Promise<CreateAutoCalloutTaskResponse>;
/**
* 修改话机账号(绑定技能组、绑定坐席账号)
*/
ModifyExtension(req: ModifyExtensionRequest, cb?: (error: string, rep: ModifyExtensionResponse) => void): Promise<ModifyExtensionResponse>;
/**
* 更新技能组
*/
UpdateCCCSkillGroup(req: UpdateCCCSkillGroupRequest, cb?: (error: string, rep: UpdateCCCSkillGroupResponse) => void): Promise<UpdateCCCSkillGroupResponse>;
/**
* 创建用户数据签名
*/
CreateUserSig(req: CreateUserSigRequest, cb?: (error: string, rep: CreateUserSigResponse) => void): Promise<CreateUserSigResponse>;
/**
* 拉取会话录音转文本信息
*/
DescribeTelRecordAsr(req: DescribeTelRecordAsrRequest, cb?: (error: string, rep: DescribeTelRecordAsrResponse) => void): Promise<DescribeTelRecordAsrResponse>;
/**
* 挂断电话
*/
HangUpCall(req: HangUpCallRequest, cb?: (error: string, rep: HangUpCallResponse) => void): Promise<HangUpCallResponse>;
/**
* 暂停预测式外呼任务
*/
PausePredictiveDialingCampaign(req: PausePredictiveDialingCampaignRequest, cb?: (error: string, rep: PausePredictiveDialingCampaignResponse) => void): Promise<PausePredictiveDialingCampaignResponse>;
/**
* 创建管理端访问链接
*/
CreateAdminURL(req: CreateAdminURLRequest, cb?: (error: string, rep: CreateAdminURLResponse) => void): Promise<CreateAdminURLResponse>;
/**
* 获取AI 会话交互事件流
*/
DescribeAICallInteractionRecords(req: DescribeAICallInteractionRecordsRequest, cb?: (error: string, rep: DescribeAICallInteractionRecordsResponse) => void): Promise<DescribeAICallInteractionRecordsResponse>;
/**
* 获取主被叫受保护的电话服务记录与录音
*/
DescribeProtectedTelCdr(req: DescribeProtectedTelCdrRequest, cb?: (error: string, rep: DescribeProtectedTelCdrResponse) => void): Promise<DescribeProtectedTelCdrResponse>;
/**
* 获取包括全媒体和文本会话两种类型的服务记录。
*/
DescribeIMCdrList(req: DescribeIMCdrListRequest, cb?: (error: string, rep: DescribeIMCdrListResponse) => void): Promise<DescribeIMCdrListResponse>;
/**
* 强制客服下线
*/
ForceMemberOffline(req: ForceMemberOfflineRequest, cb?: (error: string, rep: ForceMemberOfflineResponse) => void): Promise<ForceMemberOfflineResponse>;
/**
* 获取呼入实时数据统计指标
*/
DescribeCallInMetrics(req: DescribeCallInMetricsRequest, cb?: (error: string, rep: DescribeCallInMetricsResponse) => void): Promise<DescribeCallInMetricsResponse>;
/**
* 创建 SDK 登录 Token。
*/
CreateSDKLoginToken(req: CreateSDKLoginTokenRequest, cb?: (error: string, rep: CreateSDKLoginTokenResponse) => void): Promise<CreateSDKLoginTokenResponse>;
/**
* 用于通过 TaskId **恢复一个已被暂停的自动外呼任务**。该接口适用于在调用 [暂停自动外呼任务](https://cloud.tencent.com/document/product/679/125357) 后，需继续执行剩余外呼计划的场景。调用成功后，任务将从暂停状态恢复，重新发起未完成的外呼请求。
*/
ResumeAutoCalloutTask(req: ResumeAutoCalloutTaskRequest, cb?: (error: string, rep: ResumeAutoCalloutTaskResponse) => void): Promise<ResumeAutoCalloutTaskResponse>;
/**
* 查询生效运营商白名单规则
*/
DescribeActiveCarrierPrivilegeNumber(req: DescribeActiveCarrierPrivilegeNumberRequest, cb?: (error: string, rep: DescribeActiveCarrierPrivilegeNumberResponse) => void): Promise<DescribeActiveCarrierPrivilegeNumberResponse>;
/**
* 查询号码列表
*/
DescribeNumbers(req: DescribeNumbersRequest, cb?: (error: string, rep: DescribeNumbersResponse) => void): Promise<DescribeNumbersResponse>;
/**
* 停止预测式外呼任务
*/
AbortPredictiveDialingCampaign(req: AbortPredictiveDialingCampaignRequest, cb?: (error: string, rep: AbortPredictiveDialingCampaignResponse) => void): Promise<AbortPredictiveDialingCampaignResponse>;
/**
* 查询公司资质申请列表
*/
DescribeCompanyList(req: DescribeCompanyListRequest, cb?: (error: string, rep: DescribeCompanyListResponse) => void): Promise<DescribeCompanyListResponse>;
/**
* 用于创建**一次性的智能体外呼通话**。你可以在管理端-智能体管理中，新建语音智能体，进行 [对话流程配置](https://cloud.tencent.com/document/product/679/119796) 。该接口可调用配置完成的智能体发起单次的外呼任务。若需创建批量智能体外呼任务，请参考文档 [创建自动外呼任务](https://cloud.tencent.com/document/product/679/69194)。
该功能需购买语音智能体通话套餐，并且仅限自有电话号码使用。详情请参考 [语音智能体通话购买指引](https://cloud.tencent.com/document/product/679/125953)。
*/
CreateAIAgentCall(req: CreateAIAgentCallRequest, cb?: (error: string, rep: CreateAIAgentCallResponse) => void): Promise<CreateAIAgentCallResponse>;
/**
* 删除预测式外呼任务
*/
DeletePredictiveDialingCampaign(req: DeletePredictiveDialingCampaignRequest, cb?: (error: string, rep: DeletePredictiveDialingCampaignResponse) => void): Promise<DeletePredictiveDialingCampaignResponse>;
/**
* 恢复客服上线
*/
RestoreMemberOnline(req: RestoreMemberOnlineRequest, cb?: (error: string, rep: RestoreMemberOnlineResponse) => void): Promise<RestoreMemberOnlineResponse>;
/**
* 任务未启动前，更新预测式外呼任务。
*/
UpdatePredictiveDialingCampaign(req: UpdatePredictiveDialingCampaignRequest, cb?: (error: string, rep: UpdatePredictiveDialingCampaignResponse) => void): Promise<UpdatePredictiveDialingCampaignResponse>;
}