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{"openapi":"3.0.0","info":{"version":"2021-08-20","x-release":"v4","title":"AWS Support App","description":"<fullname>Amazon Web Services Support App in Slack</fullname> You can use the Amazon Web Services Support App in Slack API to manage your support cases in Slack for your Amazon Web Services account. 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For more information, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/authorize-slack-workspace.html\">Authorize a Slack workspace to enable the Amazon Web Services Support App</a>. <note> <ul> <li> You must have a Business or Enterprise Support plan to use the Amazon Web Services Support App API. </li> <li> For more information about the Amazon Web Services Support App endpoints, see the <a href=\"https://docs.aws.amazon.com/general/latest/gr/awssupport.html#awssupport_app_region\">Amazon Web Services Support App in Slack endpoints</a> in the Amazon Web Services General Reference. </li> </ul> </note>","x-logo":{"url":"https://twitter.com/awscloud/profile_image?size=original","backgroundColor":"#FFFFFF"},"termsOfService":"https://aws.amazon.com/service-terms/","contact":{"name":"Mike Ralphson","email":"mike.ralphson@gmail.com","url":"https://github.com/mermade/aws2openapi","x-twitter":"PermittedSoc"},"license":{"name":"Apache 2.0 License","url":"http://www.apache.org/licenses/"},"x-providerName":"amazonaws.com","x-serviceName":"support-app","x-aws-signingName":"supportapp","x-origin":[{"contentType":"application/json","url":"https://raw.githubusercontent.com/aws/aws-sdk-js/master/apis/support-app-2021-08-20.normal.json","converter":{"url":"https://github.com/mermade/aws2openapi","version":"1.0.0"},"x-apisguru-driver":"external"}],"x-apiClientRegistration":{"url":"https://portal.aws.amazon.com/gp/aws/developer/registration/index.html?nc2=h_ct"},"x-apisguru-categories":["cloud"],"x-preferred":true},"externalDocs":{"description":"Amazon Web Services documentation","url":"https://docs.aws.amazon.com/supportapp/"},"servers":[{"url":"http://supportapp.{region}.amazonaws.com","variables":{"region":{"description":"The AWS region","enum":["us-east-1","us-east-2","us-west-1","us-west-2","us-gov-west-1","us-gov-east-1","ca-central-1","eu-north-1","eu-west-1","eu-west-2","eu-west-3","eu-central-1","eu-south-1","af-south-1","ap-northeast-1","ap-northeast-2","ap-northeast-3","ap-southeast-1","ap-southeast-2","ap-east-1","ap-south-1","sa-east-1","me-south-1"],"default":"us-east-1"}},"description":"The SupportApp multi-region endpoint"},{"url":"https://supportapp.{region}.amazonaws.com","variables":{"region":{"description":"The AWS region","enum":["us-east-1","us-east-2","us-west-1","us-west-2","us-gov-west-1","us-gov-east-1","ca-central-1","eu-north-1","eu-west-1","eu-west-2","eu-west-3","eu-central-1","eu-south-1","af-south-1","ap-northeast-1","ap-northeast-2","ap-northeast-3","ap-southeast-1","ap-southeast-2","ap-east-1","ap-south-1","sa-east-1","me-south-1"],"default":"us-east-1"}},"description":"The SupportApp multi-region endpoint"},{"url":"http://supportapp.{region}.amazonaws.com.cn","variables":{"region":{"description":"The AWS region","enum":["cn-north-1","cn-northwest-1"],"default":"cn-north-1"}},"description":"The SupportApp endpoint for China (Beijing) and China (Ningxia)"},{"url":"https://supportapp.{region}.amazonaws.com.cn","variables":{"region":{"description":"The AWS region","enum":["cn-north-1","cn-northwest-1"],"default":"cn-north-1"}},"description":"The SupportApp endpoint for China (Beijing) and China (Ningxia)"}],"paths":{"/control/create-slack-channel-configuration":{"post":{"operationId":"CreateSlackChannelConfiguration","description":"Creates a Slack channel configuration for your Amazon Web Services account. <note> <ul> <li> You can add up to 5 Slack workspaces for your account. </li> <li> You can add up to 20 Slack channels for your account. </li> </ul> </note> A Slack channel can have up to 100 Amazon Web Services accounts. 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The alias also appears in Slack messages from the Amazon Web Services Support App.","responses":{"200":{"description":"Success","content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetAccountAliasResult"}}}},"480":{"description":"InternalServerException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/InternalServerException"}}}}},"parameters":[]},"parameters":[{"$ref":"#/components/parameters/X-Amz-Content-Sha256"},{"$ref":"#/components/parameters/X-Amz-Date"},{"$ref":"#/components/parameters/X-Amz-Algorithm"},{"$ref":"#/components/parameters/X-Amz-Credential"},{"$ref":"#/components/parameters/X-Amz-Security-Token"},{"$ref":"#/components/parameters/X-Amz-Signature"},{"$ref":"#/components/parameters/X-Amz-SignedHeaders"}]},"/control/list-slack-channel-configurations":{"post":{"operationId":"ListSlackChannelConfigurations","description":"Lists the Slack channel configurations for an Amazon Web Services account.","responses":{"200":{"description":"Success","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ListSlackChannelConfigurationsResult"}}}},"480":{"description":"AccessDeniedException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/AccessDeniedException"}}}},"481":{"description":"InternalServerException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/InternalServerException"}}}}},"parameters":[{"name":"nextToken","in":"query","schema":{"type":"string"},"description":"Pagination token","required":false}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"nextToken":{"description":"If the results of a search are large, the API only returns a portion of the results and includes a <code>nextToken</code> pagination token in the response. To retrieve the next batch of results, reissue the search request and include the returned token. When the API returns the last set of results, the response doesn't include a pagination token value.","type":"string","pattern":"^\\S+$","minLength":1,"maxLength":256}}}}}}},"parameters":[{"$ref":"#/components/parameters/X-Amz-Content-Sha256"},{"$ref":"#/components/parameters/X-Amz-Date"},{"$ref":"#/components/parameters/X-Amz-Algorithm"},{"$ref":"#/components/parameters/X-Amz-Credential"},{"$ref":"#/components/parameters/X-Amz-Security-Token"},{"$ref":"#/components/parameters/X-Amz-Signature"},{"$ref":"#/components/parameters/X-Amz-SignedHeaders"}]},"/control/list-slack-workspace-configurations":{"post":{"operationId":"ListSlackWorkspaceConfigurations","description":"Lists the Slack workspace configurations for an Amazon Web Services account.","responses":{"200":{"description":"Success","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ListSlackWorkspaceConfigurationsResult"}}}},"480":{"description":"AccessDeniedException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/AccessDeniedException"}}}},"481":{"description":"InternalServerException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/InternalServerException"}}}}},"parameters":[{"name":"nextToken","in":"query","schema":{"type":"string"},"description":"Pagination token","required":false}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"nextToken":{"description":"If the results of a search are large, the API only returns a portion of the results and includes a <code>nextToken</code> pagination token in the response. 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To call this API, your account must be part of an organization in Organizations. If you're the management account and you want to register Slack workspaces for your organization, you must complete the following tasks: <ol> <li> Sign in to the <a href=\"https://console.aws.amazon.com/support/app\">Amazon Web Services Support Center</a> and authorize the Slack workspaces where you want your organization to have access to. See <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/authorize-slack-workspace.html\">Authorize a Slack workspace</a> in the Amazon Web Services Support User Guide. </li> <li> Call the <code>RegisterSlackWorkspaceForOrganization</code> API to authorize each Slack workspace for the organization. </li> </ol> After the management account authorizes the Slack workspace, member accounts can call this API to authorize the same Slack workspace for their individual accounts. Member accounts don't need to authorize the Slack workspace manually through the <a href=\"https://console.aws.amazon.com/support/app\">Amazon Web Services Support Center</a>. To use the Amazon Web Services Support App, each account must then complete the following tasks: <ul> <li> Create an Identity and Access Management (IAM) role with the required permission. For more information, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/support-app-permissions.html\">Managing access to the Amazon Web Services Support App</a>. </li> <li> Configure a Slack channel to use the Amazon Web Services Support App for support cases for that account. For more information, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/add-your-slack-channel.html\">Configuring a Slack channel</a>. </li> </ul>","responses":{"200":{"description":"Success","content":{"application/json":{"schema":{"$ref":"#/components/schemas/RegisterSlackWorkspaceForOrganizationResult"}}}},"480":{"description":"ConflictException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ConflictException"}}}},"481":{"description":"ResourceNotFoundException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ResourceNotFoundException"}}}},"482":{"description":"AccessDeniedException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/AccessDeniedException"}}}},"483":{"description":"InternalServerException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/InternalServerException"}}}},"484":{"description":"ValidationException","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ValidationException"}}}}},"parameters":[],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","required":["teamId"],"properties":{"teamId":{"description":"The team ID in Slack. 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This ID uniquely identifies a Slack workspace, such as <code>T012ABCDEFG</code>.","type":"string","pattern":"^\\S+$","minLength":1,"maxLength":256}}}}}}},"parameters":[{"$ref":"#/components/parameters/X-Amz-Content-Sha256"},{"$ref":"#/components/parameters/X-Amz-Date"},{"$ref":"#/components/parameters/X-Amz-Algorithm"},{"$ref":"#/components/parameters/X-Amz-Credential"},{"$ref":"#/components/parameters/X-Amz-Security-Token"},{"$ref":"#/components/parameters/X-Amz-Signature"},{"$ref":"#/components/parameters/X-Amz-SignedHeaders"}]}},"components":{"parameters":{"X-Amz-Content-Sha256":{"name":"X-Amz-Content-Sha256","in":"header","schema":{"type":"string"},"required":false},"X-Amz-Date":{"name":"X-Amz-Date","in":"header","schema":{"type":"string"},"required":false},"X-Amz-Algorithm":{"name":"X-Amz-Algorithm","in":"header","schema":{"type":"string"},"required":false},"X-Amz-Credential":{"name":"X-Amz-Credential","in":"header","schema":{"type":"string"},"required":false},"X-Amz-Security-Token":{"name":"X-Amz-Security-Token","in":"header","schema":{"type":"string"},"required":false},"X-Amz-Signature":{"name":"X-Amz-Signature","in":"header","schema":{"type":"string"},"required":false},"X-Amz-SignedHeaders":{"name":"X-Amz-SignedHeaders","in":"header","schema":{"type":"string"},"required":false}},"securitySchemes":{"hmac":{"type":"apiKey","name":"Authorization","in":"header","description":"Amazon Signature authorization v4","x-amazon-apigateway-authtype":"awsSigv4"}},"schemas":{"CreateSlackChannelConfigurationResult":{"type":"object","properties":{}},"ServiceQuotaExceededException":{},"ConflictException":{},"AccessDeniedException":{},"InternalServerException":{},"ValidationException":{},"DeleteAccountAliasResult":{"type":"object","properties":{}},"ResourceNotFoundException":{},"DeleteSlackChannelConfigurationResult":{"type":"object","properties":{}},"DeleteSlackWorkspaceConfigurationResult":{"type":"object","properties":{}},"GetAccountAliasResult":{"type":"object","properties":{"accountAlias":{"allOf":[{"$ref":"#/components/schemas/awsAccountAlias"},{"description":"An alias or short name for an Amazon Web Services account."}]}}},"ListSlackChannelConfigurationsResult":{"type":"object","required":["slackChannelConfigurations"],"properties":{"nextToken":{"allOf":[{"$ref":"#/components/schemas/paginationToken"},{"description":"The point where pagination should resume when the response returns only partial results."}]},"slackChannelConfigurations":{"allOf":[{"$ref":"#/components/schemas/slackChannelConfigurationList"},{"description":"The configurations for a Slack channel."}]}}},"ListSlackWorkspaceConfigurationsResult":{"type":"object","properties":{"nextToken":{"allOf":[{"$ref":"#/components/schemas/paginationToken"},{"description":"The point where pagination should resume when the response returns only partial results."}]},"slackWorkspaceConfigurations":{"allOf":[{"$ref":"#/components/schemas/SlackWorkspaceConfigurationList"},{"description":"The configurations for a Slack workspace."}]}}},"PutAccountAliasResult":{"type":"object","properties":{}},"RegisterSlackWorkspaceForOrganizationResult":{"type":"object","properties":{"accountType":{"allOf":[{"$ref":"#/components/schemas/AccountType"},{"description":"Whether the Amazon Web Services account is a management or member account that's part of an organization in Organizations."}]},"teamId":{"allOf":[{"$ref":"#/components/schemas/teamId"},{"description":"The team ID in Slack. 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When the API returns the last set of results, the response doesn't include a pagination token value."}]}}},"slackChannelConfigurationList":{"type":"array","items":{"$ref":"#/components/schemas/SlackChannelConfiguration"}},"ListSlackWorkspaceConfigurationsRequest":{"type":"object","title":"ListSlackWorkspaceConfigurationsRequest","properties":{"nextToken":{"allOf":[{"$ref":"#/components/schemas/paginationToken"},{"description":"If the results of a search are large, the API only returns a portion of the results and includes a <code>nextToken</code> pagination token in the response. To retrieve the next batch of results, reissue the search request and include the returned token. 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For more information, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/support-app-permissions.html\">Managing access to the Amazon Web Services Support App</a> in the Amazon Web Services Support User Guide."}]},"notifyOnAddCorrespondenceToCase":{"allOf":[{"$ref":"#/components/schemas/booleanValue"},{"description":"Whether you want to get notified when a support case has a new correspondence."}]},"notifyOnCaseSeverity":{"allOf":[{"$ref":"#/components/schemas/NotificationSeverityLevel"},{"description":"The case severity for a support case that you want to receive notifications. If you specify <code>high</code> or <code>all</code>, at least one of the following parameters must be <code>true</code>: <ul> <li> <code>notifyOnAddCorrespondenceToCase</code> </li> <li> <code>notifyOnCreateOrReopenCase</code> </li> <li> <code>notifyOnResolveCase</code> </li> </ul> If you specify <code>none</code>, any of the following parameters that you specify in your request must be <code>false</code>: <ul> <li> <code>notifyOnAddCorrespondenceToCase</code> </li> <li> <code>notifyOnCreateOrReopenCase</code> </li> <li> <code>notifyOnResolveCase</code> </li> </ul> <note> If you don't specify these parameters in your request, the Amazon Web Services Support App uses the current values by default. </note>"}]},"notifyOnCreateOrReopenCase":{"allOf":[{"$ref":"#/components/schemas/booleanValue"},{"description":"Whether you want to get notified when a support case is created or reopened."}]},"notifyOnResolveCase":{"allOf":[{"$ref":"#/components/schemas/booleanValue"},{"description":"Whether you want to get notified when a support case is resolved."}]},"teamId":{"allOf":[{"$ref":"#/components/schemas/teamId"},{"description":"The team ID in Slack. 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