node-ovh-ts/dist/handlers/Support.d.ts

OVH API wrapper library for TypeScript

import { SupportNewMessageInfo } from '../models/SupportNewMessageInfo.js';
import { SupportTicketImpactUrgencyEnum } from '../models/SupportTicketImpactUrgencyEnum.js';
import { SupportTicketProductEnum } from '../models/SupportTicketProductEnum.js';
import { SupportTicket } from '../models/SupportTicket.js';
import { SupportTicketCategoryEnum } from '../models/SupportTicketCategoryEnum.js';
import { SupportMessage } from '../models/SupportMessage.js';
import { SupportTicketTypeEnum } from '../models/SupportTicketTypeEnum.js';
import { SupportTicketSubCategoryEnum } from '../models/SupportTicketSubCategoryEnum.js';
import OVHBase from '../ovh.js';
import '../models/SupportMessageSenderEnum.js';
import '../models/SupportTicketStatusEnum.js';
import '../endpoints.js';

declare class SupportHandler {
    ovh: OVHBase;
    constructor(ovh: OVHBase);
    /** List support tickets identifiers for this service */
    listTickets: () => Promise<number[]>;
    /** Create a new ticket */
    createTickets: (body: {
        body: string;
        category?: SupportTicketCategoryEnum;
        impact?: SupportTicketImpactUrgencyEnum;
        product?: SupportTicketProductEnum;
        serviceName?: string;
        subcategory?: SupportTicketSubCategoryEnum;
        subject: string;
        type?: SupportTicketTypeEnum;
        urgency?: SupportTicketImpactUrgencyEnum;
    }) => Promise<SupportNewMessageInfo>;
    /** Get ticket */
    getTicketsByTicketId: (ticketId: number) => Promise<SupportTicket>;
    /** Checks whether ticket can be scored */
    checkTicketsCanBeScoredByTicketId: (ticketId: number) => Promise<boolean>;
    /** Close ticket */
    postTicketsCloseByTicketId: (ticketId: number) => Promise<void>;
    /** Get ticket messages */
    getTicketsMessagesByTicketId: (ticketId: number) => Promise<SupportMessage[]>;
    /** Reopen a ticket */
    postTicketsReopenByTicketId: (ticketId: number, body: {
        body: string;
    }) => Promise<void>;
    /** Reply to ticket */
    postTicketsReplyByTicketId: (ticketId: number, body: {
        body: string;
    }) => Promise<void>;
    /** Set ticket score */
    postTicketsScoreByTicketId: (ticketId: number, body: {
        score: string;
        scoreComment?: string;
    }) => Promise<void>;
}

export { SupportHandler };