mcp-servicenow/src/models/incident.ts

ServiceNow MCP server for Claude AI integration

export type IncidentParams = {
  short_description: string;
  description?: string;
  urgency?: string;
  impact?: string;
  priority?: string;
  state?: string;
};

export type IncidentResult = {
  success: boolean;
  incident_number?: string;
  sys_id?: string;
  created_on?: string;
  message?: string;
  priority?: string;
  urgency?: string;
  state?: string;
};

export type GetIncidentsParams = {
  number?: string;
  assignment_group?: string;
  active?: boolean;
  description?: string;
  urgency?: string;
  priority?: string;
  limit?: number;
  sortBy?: string;
  state?: string;
  sortOrder?: 'asc' | 'desc';
};

export type Incident = {
  number: string;
  sys_id: string;
  short_description: string;
  description: string;
  state: string;
  priority?: string;
  urgency?: string;
  assignment_group: any;
  caller_id: any;
};

export type GetIncidentsResult = {
  success: boolean;
  incidents?: Incident[];
  message?: string;
};