mcp-servicenow/README.md

ServiceNow MCP server for Claude AI integration

# ServiceNow MCP Server

A ServiceNow MCP server for Claude AI integration, providing tools for incident management, email handling, and service requests.

## Installation

Install globally using npm:

```bash
npm install -g mcp-servicenow
```

## Usage

1. Create a `.env` file with your ServiceNow credentials:

```env
SERVICE_NOW_INSTANCE=your-instance
SERVICE_NOW_USERNAME=your-username
SERVICE_NOW_PASSWORD=your-password
```

2. Start the server:

```bash
mcp-servicenow
```

3. Configure Claude AI to use this MCP server:

```json
{
  "mcp": {
    "url": "http://localhost:3000",
    "protocolVersion": "2025-06-18"
  }
}
```

## Available Tools

- Create incidents in ServiceNow
- Manage service requests
- Send and manage emails
- Browse ServiceNow catalog
- Request catalog items

## Contributing

1. Fork the repository
2. Create your feature branch (`git checkout -b feature/AmazingFeature`)
3. Commit your changes (`git commit -m 'Add some AmazingFeature'`)
4. Push to the branch (`git push origin feature/AmazingFeature`)
5. Open a Pull Request

## License

This project is licensed under the MIT License - see the LICENSE file for details.