intercom-client
Version:
Official Node bindings to the Intercom API
66 lines (65 loc) • 2.22 kB
TypeScript
/**
* @example
* {
* ticket_id: "ticket_id",
* ticket_attributes: {
* "_default_title_": "example",
* "_default_description_": "there is a problem"
* },
* ticket_state_id: "123",
* open: true,
* snoozed_until: 1673609604,
* admin_id: 991268011,
* assignee_id: "123"
* }
*
* @example
* {
* ticket_id: "ticket_id",
* ticket_attributes: {
* "_default_title_": "example",
* "_default_description_": "there is a problem"
* },
* ticket_state_id: "123",
* admin_id: 991268011,
* assignee_id: "123"
* }
*
* @example
* {
* ticket_id: "ticket_id",
* ticket_attributes: {
* "_default_title_": "example",
* "_default_description_": "there is a problem"
* },
* ticket_state_id: "123",
* admin_id: 991268011,
* assignee_id: "123"
* }
*
* @example
* {
* ticket_id: "ticket_id",
* ticket_state_id: "123"
* }
*/
export interface UpdateTicketRequest {
/** The unique identifier for the ticket which is given by Intercom */
ticket_id: string;
/** The attributes set on the ticket. */
ticket_attributes?: Record<string, unknown>;
/** The ID of the ticket state associated with the ticket type. */
ticket_state_id?: string;
/** The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom. Set to nil to remove company. */
company_id?: string;
/** Specify if a ticket is open. Set to false to close a ticket. Closing a ticket will also unsnooze it. */
open?: boolean;
/** Specify whether the ticket is visible to users. */
is_shared?: boolean;
/** The time you want the ticket to reopen. */
snoozed_until?: number;
/** The ID of the admin performing ticket update. Needed for workflows execution and attributing actions to specific admins. */
admin_id?: number;
/** The ID of the admin or team to which the ticket is assigned. Set this 0 to unassign it. */
assignee_id?: string;
}