intercom-client
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TypeScript
/**
* This file was auto-generated by Fern from our API Definition.
*/
/**
* Payload of the request to reply on behalf of an admin
*/
export interface AdminReplyTicketRequest {
message_type: AdminReplyTicketRequest.MessageType;
type: "admin";
/** The text body of the reply. Notes accept some HTML formatting. Must be present for comment and note message types. */
body?: string;
/** The id of the admin who is authoring the comment. */
admin_id: string;
/** The time the reply was created. If not provided, the current time will be used. */
created_at?: number;
/** The quick reply options to display. Must be present for quick_reply message types. */
reply_options?: AdminReplyTicketRequest.ReplyOptions.Item[];
/** A list of image URLs that will be added as attachments. You can include up to 10 URLs. */
attachment_urls?: string[];
}
export declare namespace AdminReplyTicketRequest {
type MessageType = "comment" | "note" | "quick_reply";
const MessageType: {
readonly Comment: "comment";
readonly Note: "note";
readonly QuickReply: "quick_reply";
};
type ReplyOptions = ReplyOptions.Item[];
namespace ReplyOptions {
interface Item {
/** The text to display in this quick reply option. */
text: string;
/** A unique identifier for this quick reply option. This value will be available within the metadata of the comment ticket part that is created when a user clicks on this reply option. */
uuid: string;
}
}
}