intercom-client
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JavaScript
;
/**
* This file was auto-generated by Fern from our API Definition.
*/
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var __importDefault = (this && this.__importDefault) || function (mod) {
return (mod && mod.__esModule) ? mod : { "default": mod };
};
Object.defineProperty(exports, "__esModule", { value: true });
exports.TicketTypes = void 0;
const environments = __importStar(require("../../../../environments"));
const core = __importStar(require("../../../../core"));
const Intercom = __importStar(require("../../../index"));
const url_join_1 = __importDefault(require("url-join"));
const errors = __importStar(require("../../../../errors/index"));
const Client_1 = require("../resources/attributes/client/Client");
/**
* Everything about your ticket types
*/
class TicketTypes {
constructor(_options = {}) {
this._options = _options;
}
get attributes() {
var _a;
return ((_a = this._attributes) !== null && _a !== void 0 ? _a : (this._attributes = new Client_1.Attributes(this._options)));
}
/**
* You can get a list of all ticket types for a workspace.
*
* @param {TicketTypes.RequestOptions} requestOptions - Request-specific configuration.
*
* @throws {@link Intercom.UnauthorizedError}
*
* @example
* await client.ticketTypes.list()
*/
list(requestOptions) {
var _a, _b, _c, _d, _e;
return __awaiter(this, void 0, void 0, function* () {
const _response = yield ((_a = this._options.fetcher) !== null && _a !== void 0 ? _a : core.fetcher)({
url: (0, url_join_1.default)((_b = (yield core.Supplier.get(this._options.environment))) !== null && _b !== void 0 ? _b : environments.IntercomEnvironment.UsProduction, "ticket_types"),
method: "GET",
headers: Object.assign({ Authorization: yield this._getAuthorizationHeader(), "X-Fern-Language": "JavaScript", "X-Fern-SDK-Name": "intercom-client", "X-Fern-SDK-Version": "6.0.0", "User-Agent": "intercom-client/6.0.0", "Intercom-Version": (_e = (_c = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version) !== null && _c !== void 0 ? _c : (_d = this._options) === null || _d === void 0 ? void 0 : _d.version) !== null && _e !== void 0 ? _e : "2.11", "X-Fern-Runtime": core.RUNTIME.type, "X-Fern-Runtime-Version": core.RUNTIME.version }, requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers),
contentType: "application/json",
requestType: "json",
timeoutMs: (requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) != null ? requestOptions.timeoutInSeconds * 1000 : 60000,
maxRetries: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries,
abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
});
if (_response.ok) {
return _response.body;
}
if (_response.error.reason === "status-code") {
switch (_response.error.statusCode) {
case 401:
throw new Intercom.UnauthorizedError(_response.error.body);
default:
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.body,
});
}
}
switch (_response.error.reason) {
case "non-json":
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.rawBody,
});
case "timeout":
throw new errors.IntercomTimeoutError("Timeout exceeded when calling GET /ticket_types.");
case "unknown":
throw new errors.IntercomError({
message: _response.error.errorMessage,
});
}
});
}
/**
* You can create a new ticket type.
* > 📘 Creating ticket types.
* >
* > Every ticket type will be created with two default attributes: _default_title_ and _default_description_.
* > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)
*
* @param {Intercom.CreateTicketTypeRequest} request
* @param {TicketTypes.RequestOptions} requestOptions - Request-specific configuration.
*
* @throws {@link Intercom.UnauthorizedError}
*
* @example
* await client.ticketTypes.create({
* name: "Customer Issue",
* description: "Customer Report Template",
* category: "Customer",
* icon: "\uD83C\uDF9F\uFE0F"
* })
*/
create(request, requestOptions) {
var _a, _b, _c, _d, _e;
return __awaiter(this, void 0, void 0, function* () {
const _response = yield ((_a = this._options.fetcher) !== null && _a !== void 0 ? _a : core.fetcher)({
url: (0, url_join_1.default)((_b = (yield core.Supplier.get(this._options.environment))) !== null && _b !== void 0 ? _b : environments.IntercomEnvironment.UsProduction, "ticket_types"),
method: "POST",
headers: Object.assign({ Authorization: yield this._getAuthorizationHeader(), "X-Fern-Language": "JavaScript", "X-Fern-SDK-Name": "intercom-client", "X-Fern-SDK-Version": "6.0.0", "User-Agent": "intercom-client/6.0.0", "Intercom-Version": (_e = (_c = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version) !== null && _c !== void 0 ? _c : (_d = this._options) === null || _d === void 0 ? void 0 : _d.version) !== null && _e !== void 0 ? _e : "2.11", "X-Fern-Runtime": core.RUNTIME.type, "X-Fern-Runtime-Version": core.RUNTIME.version }, requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers),
contentType: "application/json",
requestType: "json",
body: request,
timeoutMs: (requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) != null ? requestOptions.timeoutInSeconds * 1000 : 60000,
maxRetries: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries,
abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
});
if (_response.ok) {
return _response.body;
}
if (_response.error.reason === "status-code") {
switch (_response.error.statusCode) {
case 401:
throw new Intercom.UnauthorizedError(_response.error.body);
default:
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.body,
});
}
}
switch (_response.error.reason) {
case "non-json":
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.rawBody,
});
case "timeout":
throw new errors.IntercomTimeoutError("Timeout exceeded when calling POST /ticket_types.");
case "unknown":
throw new errors.IntercomError({
message: _response.error.errorMessage,
});
}
});
}
/**
* You can fetch the details of a single ticket type.
*
* @param {Intercom.FindTicketTypeRequest} request
* @param {TicketTypes.RequestOptions} requestOptions - Request-specific configuration.
*
* @throws {@link Intercom.UnauthorizedError}
*
* @example
* await client.ticketTypes.get({
* ticket_type_id: "ticket_type_id"
* })
*/
get(request, requestOptions) {
var _a, _b, _c, _d, _e;
return __awaiter(this, void 0, void 0, function* () {
const { ticket_type_id: ticketTypeId } = request;
const _response = yield ((_a = this._options.fetcher) !== null && _a !== void 0 ? _a : core.fetcher)({
url: (0, url_join_1.default)((_b = (yield core.Supplier.get(this._options.environment))) !== null && _b !== void 0 ? _b : environments.IntercomEnvironment.UsProduction, `ticket_types/${encodeURIComponent(ticketTypeId)}`),
method: "GET",
headers: Object.assign({ Authorization: yield this._getAuthorizationHeader(), "X-Fern-Language": "JavaScript", "X-Fern-SDK-Name": "intercom-client", "X-Fern-SDK-Version": "6.0.0", "User-Agent": "intercom-client/6.0.0", "Intercom-Version": (_e = (_c = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version) !== null && _c !== void 0 ? _c : (_d = this._options) === null || _d === void 0 ? void 0 : _d.version) !== null && _e !== void 0 ? _e : "2.11", "X-Fern-Runtime": core.RUNTIME.type, "X-Fern-Runtime-Version": core.RUNTIME.version }, requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers),
contentType: "application/json",
requestType: "json",
timeoutMs: (requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) != null ? requestOptions.timeoutInSeconds * 1000 : 60000,
maxRetries: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries,
abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
});
if (_response.ok) {
return _response.body;
}
if (_response.error.reason === "status-code") {
switch (_response.error.statusCode) {
case 401:
throw new Intercom.UnauthorizedError(_response.error.body);
default:
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.body,
});
}
}
switch (_response.error.reason) {
case "non-json":
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.rawBody,
});
case "timeout":
throw new errors.IntercomTimeoutError("Timeout exceeded when calling GET /ticket_types/{ticket_type_id}.");
case "unknown":
throw new errors.IntercomError({
message: _response.error.errorMessage,
});
}
});
}
/**
*
* You can update a ticket type.
*
* > 📘 Updating a ticket type.
* >
* > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)
*
* @param {Intercom.UpdateTicketTypeRequest} request
* @param {TicketTypes.RequestOptions} requestOptions - Request-specific configuration.
*
* @throws {@link Intercom.UnauthorizedError}
*
* @example
* await client.ticketTypes.update({
* ticket_type_id: "ticket_type_id",
* name: "Bug Report 2"
* })
*/
update(request, requestOptions) {
var _a, _b, _c, _d, _e;
return __awaiter(this, void 0, void 0, function* () {
const { ticket_type_id: ticketTypeId } = request, _body = __rest(request, ["ticket_type_id"]);
const _response = yield ((_a = this._options.fetcher) !== null && _a !== void 0 ? _a : core.fetcher)({
url: (0, url_join_1.default)((_b = (yield core.Supplier.get(this._options.environment))) !== null && _b !== void 0 ? _b : environments.IntercomEnvironment.UsProduction, `ticket_types/${encodeURIComponent(ticketTypeId)}`),
method: "PUT",
headers: Object.assign({ Authorization: yield this._getAuthorizationHeader(), "X-Fern-Language": "JavaScript", "X-Fern-SDK-Name": "intercom-client", "X-Fern-SDK-Version": "6.0.0", "User-Agent": "intercom-client/6.0.0", "Intercom-Version": (_e = (_c = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version) !== null && _c !== void 0 ? _c : (_d = this._options) === null || _d === void 0 ? void 0 : _d.version) !== null && _e !== void 0 ? _e : "2.11", "X-Fern-Runtime": core.RUNTIME.type, "X-Fern-Runtime-Version": core.RUNTIME.version }, requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers),
contentType: "application/json",
requestType: "json",
body: _body,
timeoutMs: (requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) != null ? requestOptions.timeoutInSeconds * 1000 : 60000,
maxRetries: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries,
abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
});
if (_response.ok) {
return _response.body;
}
if (_response.error.reason === "status-code") {
switch (_response.error.statusCode) {
case 401:
throw new Intercom.UnauthorizedError(_response.error.body);
default:
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.body,
});
}
}
switch (_response.error.reason) {
case "non-json":
throw new errors.IntercomError({
statusCode: _response.error.statusCode,
body: _response.error.rawBody,
});
case "timeout":
throw new errors.IntercomTimeoutError("Timeout exceeded when calling PUT /ticket_types/{ticket_type_id}.");
case "unknown":
throw new errors.IntercomError({
message: _response.error.errorMessage,
});
}
});
}
_getAuthorizationHeader() {
var _a;
return __awaiter(this, void 0, void 0, function* () {
const bearer = (_a = (yield core.Supplier.get(this._options.token))) !== null && _a !== void 0 ? _a : process === null || process === void 0 ? void 0 : process.env["INTERCOM_API_KEY"];
if (bearer == null) {
throw new errors.IntercomError({
message: "Please specify INTERCOM_API_KEY when instantiating the client.",
});
}
return `Bearer ${bearer}`;
});
}
}
exports.TicketTypes = TicketTypes;