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help-fem

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A Browserify/Node.js client module for the Help.com team's FEM.

github.com/helpdotcom/help-fem.js

helpdotcom/help-fem.js

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'use strict'; // used to test all events that take callbacks module.exports = [ 'resetState', 'getCacheMetadata', 'start', 'end', 'login', 'logout', 'resetPassword', 'updatePassword', 'updateCurrentUser', 'customerSonarPing', 'userSonarPing', 'doormanAssignChat', 'doormanMonitorChat', 'updateAvailability', 'getSurvey', 'postChatResponse', 'getPostChatQuestion', 'updatePostChatQuestion', 'createPostChatQuestion', 'deletePostChatQuestion', 'createPostChatQuestionOption', 'updatePostChatQuestionOption', 'deletePostChatQuestionOption', 'getOrganizationSettings', 'updateOrganizationSettings', 'deleteOrganizationSettings', 'getOrganizationChatSettings', 'updateUser', 'createUser', 'deleteUser', 'getDepartments', 'updateAnalyticsSession', 'getAnalyticsSession', 'sendOfflineMessage', 'getHistory', 'getEventsForChat', 'getReportRollup', 'getReportRaw', 'getNps', 'getReportResponseLag', 'getReportWordCounts', 'getReportStarted', 'getReportStartedByDayOfWeek', 'getReportCompleted', 'getReportOfflineMessages', 'getReportBusiestUsers', 'getReportBusiestGroups', 'getReportBusiestDepartments', 'getReportCompletedDOW', 'getReportUnanswered', 'getReportAbandoned', 'getReportTotalChatTime', 'getReportFirstResponse', 'getReportQueueTime', 'getReportNpsResponseCounts', 'getReportNpsHistorical', 'getReportNpsByUser', 'getReportNpsByGroup', 'getReportNpsByDepartment', 'getUsers', 'getGroups', 'getGroupUsers', 'createGroupUserTie', 'deleteGroupUserTie', 'getDepartmentGroups', 'createDepartmentGroupTie', 'deleteDepartmentGroupTie', 'createDepartment', 'updateDepartment', 'createGroup', 'updateGroup', 'chatStartRep', 'chatInvitationSend', 'chatInvitationAccept', 'chatInvitationReject', 'getChatNotes', 'postChatNotes', 'postChatTag', 'removeChatTag', 'getTagsForChat', 'getTagReport', 'getOrganizationChatTags', 'postOrganizationChatTag', 'removeOrganizationChatTag', 'getBannedIps', 'postBannedIp', 'removeBannedIp', 'emailCustomerTranscript', 'setCredentialsSalesforceApi', 'getCredentialsSalesforceApi', 'getSalesforceMetaData', 'getSalesforcePicklist', 'setSalesforcePicklist', 'getSalesforceData', 'getSalesforceAuthRequestURL', 'getSalesforceConnectedApp', 'getSalesforceHasAccessToken', 'refreshSalesforceToken', 'createSalesforceObject', 'contactSupport', 'addOrganizationChatResponse', 'updateOrganizationChatResponse', 'getOrganizationChatResponses', 'deleteOrganizationChatResponse', 'addUserChatResponse', 'updateUserChatResponse', 'getUserChatResponses', 'deleteUserChatResponse', 'getAllChatResponses', 'postChatResponseToRoom', 'zendeskGetAuthUrl', 'zendeskGetTickets', 'zendeskCreateTicket', 'getProactiveGreetings', 'upsertProactiveGreeting', 'deleteProactiveGreeting', 'requestTransfer', 'respondToTransfer', 'getVisitors', 'forceUserLogout', 'getMissionControlVersion', 'dumpState', 'chatAndAvailabilityDetails', 'renameCustomer' ];