hardware-on-demand
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# FAQ
Q) **What is Etcher as a Service?**
A) Etcher as a Service is a process for taking customer files, data, images, etc. and flashing them to N number of SD cards.
The process handles purchasing, flashing and distributing SD cards so that the customer only needs to upload data to their file hosting platform of choice, specify how many SD cards and where they should be delivered.
Q) **Why are only 32GB Sandisk microSD cards available to choose from?**
A) This product is in early access and we are constraining the process to a small subset of the products we plan to offer in the future.
As this develops, we plan to increase the selection of storage mediums.
Q) **What file types are supported?**
A) Initially `.iso`, `.img`, `.img.zip` and `.img.tar.gz` file types are supported.
Please ensure you are using the correct file extension when you host your image file.
If the wrong file type is provided, we will contact you.
Q) **Where should I host my file?**
A) Anywhere as long as it is accessible via a url, e.g. it should download when you click the link.
Some suggested options are `Dropbox`, `Google Drive`, `OneDrive`, etc.
In the future, we plan to support authenticated access so you can upload private file types.
Q) **How will I receive the mSD cards?**
A) Your mSD cards will be delivered via a plastic tray for distribution and packaging.