genesys-chat-rr

{ "labels": { "en": { "webchat": { "ChatButton": "Chat", "ChatStarted": "Chat Started", "ChatEnded": "Chat Ended", "AgentNameDefault": "Agent", "AgentConnected": "<%Agent%> Connected", "AgentDisconnected": "<%Agent%> Disconnected", "BotNameDefault": "Bot", "BotConnected": "<%Bot%> Connected", "BotDisconnected": "<%Bot%> Disconnected", "AgentTyping": "...", "AriaAgentTyping": "Agent is typing", "AgentUnavailable": "Sorry. There are no agents available. Please try later.", "ChatTitle": "Royal Resorts En", "ChatEnd": "X", "ChatClose": "X", "ChatMinimize": "Min", "ChatFormFirstName": "First Name", "ChatFormLastName": "Last Name", "ChatFormNickname": "Nickname", "ChatFormEmail": "Email", "ChatFormSubject": "Subject", "ChatFormPlaceholderFirstName": "Required", "ChatFormPlaceholderLastName": "Required", "ChatFormPlaceholderNickname": "Optional", "ChatFormPlaceholderEmail": "Optional", "ChatFormPlaceholderSubject": "Optional", "ChatFormSubmit": "Start Chat", "AriaChatFormSubmit": "Start Chat", "ChatFormCancel": "Cancel", "AriaChatFormCancel": "Cancel Chat", "ChatFormClose": "Close", "ChatInputPlaceholder": "Type your message here", "ChatInputSend": "Send", "AriaChatInputSend": "Send", "ChatEndQuestion": "Are you sure you want to end this chat session?", "ChatEndCancel": "Cancel", "ChatEndConfirm": "End chat", "AriaChatEndCancel": "Cancel", "AriaChatEndConfirm": "End", "ConfirmCloseWindow": "Are you sure you want to close chat?", "ConfirmCloseCancel": "Cancel", "ConfirmCloseConfirm": "Close", "AriaConfirmCloseCancel": "Cancel", "AriaConfirmCloseConfirm": "Close", "ActionsDownload": "Download transcript", "ActionsEmoji": "Send Emoji", "ActionsTransfer": "Transfer", "ActionsInvite": "Invite", "InstructionsTransfer": "Open this link on another device to transfer your chat session</br>></br><%link%>", "InstructionsInvite": "Share this link with another person to add them to this chat session</br></br><%link%>", "InviteTitle": "Need help?", "InviteBody": "Let us know if we can help out.", "InviteReject": "No thanks", "InviteAccept": "Start chat", "AriaInviteAccept": "Accept invite and start chat", "AriaInviteReject": "Reject invite", "ChatError": "There was a problem starting the chat session. Please retry.", "ChatErrorButton": "OK", "AriaChatErrorButton": "OK", "ChatErrorPrimaryButton": "Yes", "ChatErrorDefaultButton": "No", "AriaChatErrorPrimaryButton": "Yes", "AriaChatErrorDefaultButton": "No", "RestoreTimeoutTitle": "Chat ended", "RestoreTimeoutBody": "Your previous chat session has timed out. Would you like to start a new one?", "RestoreTimeoutReject": "No thanks", "RestoreTimeoutAccept": "Start chat", "AriaRestoreTimeoutAccept": "Accept invite and start chat", "AriaRestoreTimeoutReject": "Reject invite", "EndConfirmBody": "Would you really like to end your chat session?", "EndConfirmAccept": "End chat", "EndConfirmReject": "Cancel", "AriaEndConfirmAccept": "End chat", "AriaEndConfirmReject": "Cancel", "SurveyOfferQuestion": "Would you like to participate in a survey?", "ShowSurveyAccept": "Yes", "ShowSurveyReject": "No", "AriaShowSurveyAccept": "Yes", "AriaShowSurveyReject": "No", "UnreadMessagesTitle": "unread", "AriaYouSaid": "You said", "AriaSaid": "said", "AriaSystemSaid": "System said", "AriaWindowLabel": "Live Chat Window", "AriaMinimize": "Live Chat Minimize", "AriaMaximize": "Live Chat Maximize", "AriaClose": "Live Chat Close", "AriaEmojiStatusOpen": "Emoji picker dialog is opened", "AriaEmojiStatusClose": "Emoji picker dialog is closed", "AriaEmoji": "emoji", "AriaEmojiPicker": "Emoji Picker", "AriaCharRemaining": "Characters remaining", "AriaMessageInput": "Message box", "DayLabels": [ "Sun", "Mon", "Tue", "Wed", "Thur", "Fri", "Sat" ], "MonthLabels": [ "Jan", "Feb", "Mar", "Apr", "May", "Jun", "Jul", "Aug", "Sept", "Oct", "Nov", "Dec" ], "todayLabel": "Today", "Errors": { "204": "We're sorry but your message is too long. Please write a shorter message.", "240": "We're sorry but we cannot start a new chat at this time. Please try again later.", "401": "We're sorry but we are not able to authorize the chat session. Would you like to start a new chat?", "404": "We're sorry but we cannot find your previous chat session. Would you like to start a new chat?", "500": "We're sorry, an unexpected error occurred with the service. Would you like to close and start a new Chat?", "503": "We're sorry, the service is currently unavailable or busy. Would you like to close and start a new Chat again?", "ChatUnavailable": "We're sorry but we cannot start a new chat at this time. Please try again later.", "CriticalFault": "Your chat session has ended unexpectedly due to an unknown issue. We apologize for the inconvenience.", "StartFailed": "There was an issue starting your chat session. Please verify your connection and that you submitted all required information properly, then try again.", "MessageFailed": "Your message was not received successfully. Please try again.", "RestoreFailed": "We're sorry but we were unable to restore your chat session due to an unknown error.", "InviteFailed": "Unable to generate invite at this time. Please try again later.", "Disconnected": "<div style='text-align:center'>Connection lost</div>", "Reconnected": "<div style='text-align:center'>Connection restored</div>", "Generic": "<div style='text-align:center'>An unexpected error occurred.</div>", "purecloud-v2-sockets-400": "Sorry, something went wrong. Please verify your connection and that you submitted all required information properly, then try again.", "purecloud-v2-sockets-500": "We're are sorry, an unexpected error occurred with the service.", "purecloud-v2-sockets-503": "We're sorry, the service is currently unavailable." } } } }, "form": { "form": { "autoSubmit": false, "firstname": "", "email": "", "subject": "" }, "formJSON": { "wrapper": "<table></table>", "inputs": [ { "id": "cx_webchat_form_firstname", "name": "firstname", "type": "text", "maxlength": "100", "placeholder": "Required", "label": "Name" }, { "id": "cx_webchat_form_email", "name": "email", "type": "text", "maxlength": "100", "placeholder": "Required", "label": "Email" }, { "id": "cx_webchat_form_subject", "name": "subject", "type": "textarea", "maxlength": "100", "placeholder": "", "label": "Subject", "wrapper": "<tr><th>{label}</th><td>{input}</td></tr>" } ] } } }