fcc-core/utils/call-center/api/unionAccessApi.js

Fusion communication center.

import { Request as unionRequest } from '../util/util.js'
let apiType = this.baseUrl.indexOf('agentgateway') > -1 ? 'AGENTGATEWAY' : 'CMS'
apiType = this.baseUrl.indexOf('nagent') > -1 ? 'NAGENT' : 'CMS'
export default {
  // 设置通话流水接口
  pushTransferEvntInfo (params) {
    return unionRequest(params, `${this.baseUrl}/pushTransferEvntInfo`, 'post', apiType)
  },
  // 查询正在服务客户数
  queryAgentServiceNum (params) {
    return unionRequest(params, `${this.baseUrl}/queryAgentServiceNum`, 'post', apiType)
  },
  //
  customizeAgentRemark (params) {
    return unionRequest(params, `${this.baseUrl}/agentremark`, 'post', apiType)
  },
  // 设置最大服务数
  cms_setmaxchatnum (params) {
    return unionRequest(params, `${this.baseUrl}/setmaxchatnum`, 'post', apiType)
  },
  // 获取在线消息
  unionaccessMsgGet (params) {
    return unionRequest(
      params,
      `${this.baseUrl}/getAgentMsgs?agentId=${this.AgentId}`,
      'get',
      'post',
      apiType
    )
  },
  // 设置文字呼叫信息
  PushUnionaccessCallInfo (params) {
    return unionRequest(params, `${this.baseUrl}/pushUserCallInfo`, 'post', apiType)
  },
  // 设置文字挂断信息
  PushUnionaccessReleaseInfo (params) {
    return unionRequest(params, `${this.baseUrl}/pushCallDisconnectedEvnt`, 'post', apiType)
  }
}