exam-guard/dist/65.proctor.js

AI proctoring tool

"use strict";(this.webpackChunkProctor=this.webpackChunkProctor||[]).push([[65],{2065:(e,t,a)=>{a.r(t),a.d(t,{default:()=>s});const s="### 📍 [Step 1: Check the Camera LED Indicator](#step-1-check-the-camera-led-indicator)  \n### 📍 [Step 2: Close Other Apps Using the Camera](#step-2-close-other-apps-using-the-camera)  \n### 📍 [Step 3: Check Browser Camera Permissions](#step-3-check-browser-camera-permissions)  \n### 📍 [Step 4: Verify System-Level Camera Permissions](#step-4-verify-system-level-camera-permissions)  \n### 📍 [Step 5: Check for Camera Block Shortcuts](#step-5-check-for-camera-block-shortcuts)  \n### 📍 [Step 6: Test Camera Preview](#step-6-test-camera-preview)  \n### 📍 [Step 7: Additional Troubleshooting](#step-7-additional-troubleshooting)  \n\n---\n\n## **Step 1: Check the Camera LED Indicator**  \n**Is the camera light ON, but the camera is not visible?**  \n![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/132/original/camera_light_indicator.webp?1742211910)\n  - ✅ **Yes** → [Go to Step 2](#step-2-close-other-apps-using-the-camera)  \n  - ❌ **No** → [Go to Step 3](#step-3-check-browser-camera-permissions)  \n\n---\n\n## **Step 2: Close Other Apps Using the Camera**  \n🧐 **Check for background apps with camera access: Follow these steps -**  \n- **Windows:** `Start > Settings > Privacy & Security > Camera`  \n- **Mac:** `Apple Menu > System Settings > Privacy & Security > Camera`  \n\n- 🔄 **Close all such apps** and restart your browser and try again\n\n📵 **Disable phone-based camera apps** that may interfere:  \n   - Samsung Flow, Dell Mobile Connect, Apple Continuity Camera etc may interfere with your camera feed\n   - Disconnect phone from **Bluetooth or USB tethering** before starting the test.  \n\n---\n\n## **Step 3: Check Browser Camera Permissions**  \n🔍 Ensure camera access is **allowed** for your browser:  \n\n💻 **For Chrome (Windows & Mac)**  \n\n  ![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/129/original/site_camera_access.png?1742211240)\n  - Click the **camera icon** in the address bar → **Site settings** → Set **Camera** to **Allow**.  \n  - Under **Default Behavior,** select **Sites can ask to use your camera**.  \n  - Disable **Ask before accessing**\n  - If present, under **Allowed to use your camera,** next to `https://proctoring.scaler/`, click **Delete**.  \n  - Refresh the Scaler proctoring page and grant camera access when prompted.  \n\n💻 **For Safari (Mac)** \n\n![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/874/original/image_%286%29.png?1742373881) \n  - `Safari > Settings > Websites > Camera` → Ensure the website has access.  \n  - Choose **Apple Menu > System Settings > Privacy & Security**.  \n  - Click **Camera** and ensure access is turned **ON** for the browser.  \n  - If **Camera** is not visible, upgrade to macOS Mojave or later.  \n  - The camera turns on automatically when used by an app, indicated by a green light.  \n\n- **ForFirefox**  \n  - Refer to [this article](https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions#:~:text=If%20you've%20turned%20off,submenu%20for%20the%20Firefox%20app) for detailed steps.  \n\n🔄 **Refresh the page** after adjusting settings.  \n\n---\n\n## **Step 4: Verify System-Level Camera Permissions**  \n🖥️ **Windows:**  \n\n![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/130/original/camera_app.png?1742211475)\n  - `Start > Settings > Privacy & Security > Camera` (Windows 11)  \n  - Ensure **Camera access for this device** and **Let apps access your camera** are **ON**.  \n\n💻 **Mac:**  \n\n![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/875/original/image_%287%29.png?1742373923)\n  - `Apple Menu > System Settings > Privacy & Security > Camera`  \n  - Ensure the checkbox next to your browser is **enabled**.  \n  - The list shows apps that have requested camera access; ensure the browser is checked.  \n\n⚙️ If using non-Microsoft Store apps, ensure **desktop app access is enabled**.  \n\n---\n\n## **Step 5: Check for Camera Block Shortcuts**  \n⌨️ **Physical Camera Switch:** Some laptops have a physical toggle/button for the webcam. Ensure it is **ON**. (Below image is an example of the same)\n![enter image description here](https://d2beiqkhq929f0.cloudfront.net/public_assets/assets/000/114/131/original/camera_switch.png?1742211762)\n⌨️ **Function Key Lock:** Press `Fn + Camera (F8/F10)` to toggle camera access.  \n⚙️ **BIOS Settings:** Restart your laptop → Enter **BIOS settings** → Check for **camera-related options**.  \n\n---\n\n## **Step 6: Test Camera Preview**  \n🔄 **Reload the Scaler proctoring page**.  \n📷 **Test the camera using:**  \n  - **Windows:** Open the **Camera** app.  \n  - **Mac:** Use **FaceTime** or **Photo Booth**.  \n\n---\n\n## **Step 7: Additional Troubleshooting**  \n🔄 **Update camera drivers** via `Device Manager` (Windows) or `Software Update` (Mac).  \n🛠️ **Run the Windows Camera Troubleshooter** to detect and fix common issues.  \n🔐 **Check antivirus/firewall settings** that may be blocking camera access.  \n\n---\n\n✅ **If the issue persists, contact Scaler support for further assistance.**  \n"}}]);