egain-config/src/models/agent.js

JavaScript library for interfacing with eGain back-end systems.

const queries = require('../queries')

module.exports = class {
  constructor (config) {
    this.config = config
  }

  async list () {
    const result = await queries.listAgents(this.config)
    return result
  }

  async find ({skillTargetId}) {
    return await queries.findAgents(this.config, {skillTargetId})
  }

  async changeAttribute ({skillTargetId, attribute, value}) {
    const result = await queries.changeAttribute(this.config, {skillTargetId, attribute, value})
    return result
  }

  async updateScreenName ({skillTargetId}) {
    const result = await queries.updateScreenName(this.config, {skillTargetId})
    return result
  }

  async addRole ({skillTargetId, roleId}) {
    const result = await queries.addRole(this.config, {skillTargetId, roleId})
    return result
  }

  async addLicense ({skillTargetId, licenseKey}) {
    const result = await queries.addLicense(this.config, {skillTargetId, licenseKey})
    return result
  }

  async findWithLicense ({licenseKey}) {
    const result = await queries.findWithLicense(this.config, {licenseKey})
    return result
  }

  async addIcmUser ({username, firstName, lastName, skillTargetId, departmentId, licenseIds}) {
    const result = await queries.addIcmUser(this.config, {username, firstName, lastName, skillTargetId, departmentId, licenseIds})
    return result
  }

  async findDefaultUserGroup ({departmentId}) {
    return await queries.findDefaultUserGroup(this.config, {departmentId})
  }

  async findUserResourceTypeId () {
    return await queries.findUserResourceTypeId(this.config)
  }

  async findRoleId ({roleName, departmentId}) {
    return await queries.findRoleId(this.config, {roleName, departmentId})
  }

  async getUserQueues ({username}) {
    return await queries.getUserQueues(this.config, {username})
  }

  async setConcurrentTaskLimit ({userId, queueId, concurrentTaskLimit}) {
    return await queries.setConcurrentTaskLimit(this.config, {userId, queueId, concurrentTaskLimit})
  }
}