djs-systems
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The simplest way to build complex Discord bots.
347 lines (346 loc) âĸ 18.5 kB
JavaScript
"use strict";
Object.defineProperty(exports, "__esModule", { value: true });
exports.manageTicket = void 0;
const discord_js_1 = require("discord.js");
const misc_1 = require("../misc");
const error_1 = require("../error");
// ------------------------------
// ------ F U N C T I O N -------
// ------------------------------
/**
* A Ticket Handler for **simplydjs ticket system.**
* @param button
* @param options
* @link `Documentation:` https://simplyd.js.org/docs/handler/manageTicket
* @example simplydjs.manageTicket(interaction)
*/
async function manageTicket(button, options = {}) {
return new Promise(async (resolve) => {
const { client } = button;
if (button.isButton()) {
try {
const member = button.member;
// ------------------------------
// ---- T I C K E T - S Y S -----
// ------------------------------
if (button.customId === 'create_ticket') {
await button.deferReply({ ephemeral: true });
let name = options?.ticketname || `ticket_{tag}`;
name = name
.replaceAll('{username}', member.user.username)
.replaceAll('{tag}', member.user.username)
.replaceAll('{id}', member.user.id);
const topic = `Ticket has been opened by <@${member.user.id}>`;
const existing = button.guild.channels.cache.find((ch) => ch.topic === topic);
if (existing) {
await button.editReply({
content: `You have an existing ticket opened (${existing.toString()}). Close it before creating a new one.`
});
}
else if (!existing) {
let chparent;
const category = button.guild.channels.cache.get(options?.category);
if (!category) {
chparent = null;
}
chparent = category;
const pingRolePermissions = [];
const roles = [];
options?.pingRoles?.forEach((r) => {
roles.push(r);
pingRolePermissions.push({
id: r,
allow: [
discord_js_1.PermissionFlagsBits.ViewChannel,
discord_js_1.PermissionFlagsBits.SendMessages,
discord_js_1.PermissionFlagsBits.ReadMessageHistory
]
});
});
const channel = await button.guild.channels.create({
name: name,
type: discord_js_1.ChannelType.GuildText,
topic: topic,
parent: chparent,
nsfw: false,
permissionOverwrites: [
...pingRolePermissions,
{
id: button.guild.roles.everyone,
deny: [
discord_js_1.PermissionFlagsBits.ViewChannel,
discord_js_1.PermissionFlagsBits.SendMessages,
discord_js_1.PermissionFlagsBits.ReadMessageHistory
] //Deny permissions
},
{
id: client.user.id,
allow: [
discord_js_1.PermissionFlagsBits.ViewChannel,
discord_js_1.PermissionFlagsBits.SendMessages,
discord_js_1.PermissionFlagsBits.ReadMessageHistory
]
},
{
id: member,
allow: [
discord_js_1.PermissionFlagsBits.ViewChannel,
discord_js_1.PermissionFlagsBits.SendMessages,
discord_js_1.PermissionFlagsBits.ReadMessageHistory
]
}
]
});
await button.editReply({
content: `đĢ Opened your support ticket in ${channel.toString()}.`
});
const embed = new discord_js_1.EmbedBuilder()
.setTitle(options?.embed?.title || 'Ticket Created')
.setDescription((options?.embed?.description ||
`Ticket has been raised by {user}. The support will reach you shortly.\n\n**User ID**: \`{id}\` | **User Tag**: \`{tag}\``)
.replaceAll('{user}', member.user.toString())
.replaceAll('{tag}', member.user.username)
.replaceAll('{id}', member.user.id)
.replaceAll('{guild}', button.guild.name))
.setThumbnail(options.embed?.thumbnail || button.guild.iconURL())
.setTimestamp()
.setColor(options?.embed?.color || (0, misc_1.toRgb)('#406DBC'))
.setFooter(options?.embed?.footer
? options?.embed?.footer
: {
text: 'Šī¸ Rahuletto. npm i simply-djs',
iconURL: 'https://i.imgur.com/XFUIwPh.png'
});
if (options?.embed?.fields)
embed.setFields(options?.embed?.fields);
if (options?.embed?.author)
embed.setAuthor(options?.embed?.author);
if (options?.embed?.image)
embed.setImage(options?.embed?.image);
if (options?.embed?.thumbnail)
embed.setThumbnail(options?.embed?.thumbnail);
if (options?.embed?.timestamp)
embed.setTimestamp(options?.embed?.timestamp);
if (options?.embed?.title)
embed.setTitle(options?.embed?.title);
if (options?.embed?.url)
embed.setURL(options?.embed?.url);
if (options?.buttons?.close?.style)
options.buttons.close.style = (0, misc_1.toButtonStyle)(options?.buttons?.close?.style);
if (options?.buttons?.reopen?.style)
options.buttons.reopen.style = (0, misc_1.toButtonStyle)(options?.buttons?.reopen?.style);
if (options?.buttons?.delete?.style)
options.buttons.delete.style = (0, misc_1.toButtonStyle)(options?.buttons?.delete?.style);
if (options?.buttons?.transcript?.style)
options.buttons.transcript.style = (0, misc_1.toButtonStyle)(options?.buttons?.transcript?.style);
const close = new discord_js_1.ButtonBuilder()
.setStyle(options?.buttons?.close?.style ||
discord_js_1.ButtonStyle.Danger)
.setEmoji(options?.buttons?.close?.emoji || 'đ')
.setLabel(options?.buttons?.close?.label || 'Close')
.setCustomId('close_ticket');
const row = new discord_js_1.ActionRowBuilder().addComponents([
close
]);
channel
.send({
content: `Here is your ticket ${member.user.toString()}. | ${roles.join(',')}`,
embeds: [embed],
components: [row]
})
.then(async (msg) => {
await msg.pin();
});
}
}
else if (button.customId === 'close_ticket') {
await button.reply({
content: 'Locking the channel.',
ephemeral: true
});
button.channel.permissionOverwrites
.edit(member, {
SendMessages: false
})
.catch(() => { });
const deleteBtn = new discord_js_1.ButtonBuilder()
.setStyle(options?.buttons?.delete?.style ||
discord_js_1.ButtonStyle.Danger)
.setEmoji(options?.buttons?.delete?.emoji || 'â')
.setLabel(options?.buttons?.delete?.label || 'Delete')
.setCustomId('delete_ticket');
const reopenBtn = new discord_js_1.ButtonBuilder()
.setStyle(options?.buttons?.reopen?.style ||
discord_js_1.ButtonStyle.Success)
.setEmoji(options?.buttons?.reopen?.emoji || 'đ')
.setLabel(options?.buttons?.delete?.label || 'Reopen')
.setCustomId('open_ticket');
const transcriptBtn = new discord_js_1.ButtonBuilder()
.setStyle(options?.buttons?.transcript?.style ||
discord_js_1.ButtonStyle.Primary)
.setEmoji(options?.buttons?.transcript?.emoji || 'đ')
.setLabel(options?.buttons?.transcript?.label || 'Transcript')
.setCustomId('tr_ticket');
const row = new discord_js_1.ActionRowBuilder().addComponents([
reopenBtn,
deleteBtn,
transcriptBtn
]);
await button.message.edit({
components: [row]
});
}
else if (button.customId === 'tr_ticket') {
await button.deferReply({ ephemeral: true });
let messages = await button.channel.messages.fetch({
limit: 100
});
messages = messages.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
const response = [];
messages.forEach((m) => {
if (m.author.bot)
return;
const attachment = m.attachments.first();
const url = attachment ? attachment.url : null;
if (url !== null) {
m.content = url;
}
response.push(`${m.author.username} (ID: ${m.author.id}) => ${m.content}`);
});
await button.editReply({
content: 'Collecting messages to create logs'
});
let user = button.channel.topic
.replace(`Ticket has been opened by <@`, '')
.replace('>', '');
user = await button.guild.members.fetch(user);
const attach = new discord_js_1.AttachmentBuilder(Buffer.from(response.join(`\n`), 'utf-8'), {
name: `${user.user.username}.txt`
});
setTimeout(async () => {
await button.followUp({
content: 'Done. Generated the logs',
files: [attach],
embeds: [],
ephemeral: false
});
}, (0, misc_1.ms)('3s'));
}
else if (button.customId === 'delete_ticket') {
await button.deferReply({ ephemeral: false });
const del = new discord_js_1.ButtonBuilder()
.setCustomId('yes_delete')
.setLabel('Delete')
.setStyle(discord_js_1.ButtonStyle.Danger);
const cancel = new discord_js_1.ButtonBuilder()
.setCustomId('cancel')
.setLabel('Cancel')
.setStyle(discord_js_1.ButtonStyle.Success);
const row = new discord_js_1.ActionRowBuilder().addComponents([
del,
cancel
]);
button.editReply({
content: 'Are you sure ?? This process is not reversible !',
components: [row]
});
}
else if (button.customId === 'yes_delete') {
await button.message.edit({
content: 'Deleting the channel..',
embeds: [],
components: []
});
let messages = await button.channel.messages.fetch({
limit: 100
});
const response = [];
messages = messages.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
messages.forEach((m) => {
if (m.author.bot)
return;
const attachment = m.attachments.first();
const url = attachment ? attachment.url : null;
if (url !== null) {
m.content = url;
}
response.push(`${m.author.username} (ID: ${m.author.id}) => ${m.content}`);
});
let user = button.channel.topic
.replace(`Ticket has been opened by <@`, '')
.replace('>', '');
user = await button.guild.members.fetch(user);
const attach = new discord_js_1.AttachmentBuilder(Buffer.from(response.join(`\n`), 'utf-8'), {
name: `${user.user.username}.txt`
});
resolve({
type: 'Delete',
channelId: button.channel.id,
user: user.user,
data: attach
});
if (options?.logChannelId) {
const ch = await client.channels.cache.get(options?.logChannelId);
if (ch) {
const log = new discord_js_1.EmbedBuilder()
.setTitle('Ticket deleted')
.setDescription(`Ticket with the name: \`${button.channel.name}\` got deleted. Opened by: ${user.user}.`)
.setTimestamp()
.setColor('Red');
await ch.send({
embeds: [log],
files: [attach]
});
}
else
return;
}
setTimeout(async () => {
await button.channel.delete();
}, (0, misc_1.ms)('5s'));
}
else if (button.customId === 'cancel') {
await button.deferUpdate();
button.message.edit({
content: 'You cancelled to delete',
components: []
});
}
else if (button.customId === 'open_ticket') {
await button.reply({
content: 'Unlocking the channel.',
ephemeral: true
});
button.channel.permissionOverwrites
.edit(member, {
SendMessages: true
})
.catch(() => { });
const close = new discord_js_1.ButtonBuilder()
.setStyle(options?.buttons?.close?.style ||
discord_js_1.ButtonStyle.Danger)
.setEmoji(options?.buttons?.close?.emoji || 'đ')
.setLabel(options?.buttons?.close?.label || 'Close')
.setCustomId('close_ticket');
const row = new discord_js_1.ActionRowBuilder().addComponents([
close
]);
button.message.edit({ components: [row] });
}
}
catch (err) {
if (options?.strict)
throw new error_1.SimplyError({
function: 'manageTicket',
title: 'An Error occured when running the function ',
tip: err.stack
});
else
console.log(`SimplyError - manageTicket | Error: ${err.stack}`);
}
}
else
return;
});
}
exports.manageTicket = manageTicket;