coreto-mcp-glpi/constants.js

MCP Server para integração CORETO AI com GLPI via tools de tickets

// Application Constants
export const APP_CONFIG = {
  NAME: 'CORETO Backend',
  VERSION: '1.0.0',
  DEFAULT_PORT: 3000,
  DEFAULT_TIMEOUT: 30000, // 30 seconds
  MAX_REQUEST_SIZE: '1mb'
}

// Tenant Types
export const TENANT_TYPES = {
  ROOT: 'root',
  B2B: 'b2b', 
  B2C: 'b2c'
}

// Session Types
export const SESSION_TYPES = {
  GLPI: 'glpi',
  WHATSAPP: 'whatsapp',
  MCP: 'mcp'
}

// MCP Protocol Constants
export const MCP_CONFIG = {
  CLIENT_NAME: 'coreto-gateway',
  CLIENT_VERSION: '1.0.0',
  CAPABILITIES: {},
  TIMEOUT: 15000
}

// GLPI API Constants
export const GLPI_CONFIG = {
  SESSION_TIMEOUT: 3600000, // 1 hour
  MAX_RETRIES: 3,
  RETRY_DELAY: 1000,
  ENDPOINTS: {
    INIT_SESSION: '/initSession/',
    KILL_SESSION: '/killSession/',
    TICKET: '/Ticket',
    TICKET_VALIDATION: '/TicketValidation',
    FOLLOWUP: '/ITILFollowup',
    USER: '/User'
  }
}

// Ticket Status Mapping
export const TICKET_STATUS = {
  1: 'Novo',
  2: 'Em atendimento (atribuído)',
  3: 'Em atendimento (planejado)', 
  4: 'Pendente',
  5: 'Solucionado',
  6: 'Fechado'
}

// Ticket Priority Mapping
export const TICKET_PRIORITY = {
  1: 'Muito baixa',
  2: 'Baixa',
  3: 'Média', 
  4: 'Alta',
  5: 'Muito alta'
}

// WhatsApp Constants
export const WHATSAPP_CONFIG = {
  API_VERSION: 'v19.0',
  MESSAGE_TYPES: {
    TEXT: 'text',
    IMAGE: 'image',
    DOCUMENT: 'document',
    AUDIO: 'audio'
  },
  MAX_MESSAGE_LENGTH: 4096
}

// Ollama Constants
export const OLLAMA_CONFIG = {
  DEFAULT_URL: 'http://localhost:11434',
  DEFAULT_MODEL: 'llama3.2:3b',
  MAX_CONCURRENT: 2,
  DEFAULT_TEMPERATURE: 0.7,
  DEFAULT_MAX_TOKENS: 512,
  ENDPOINTS: {
    GENERATE: '/api/generate',
    TAGS: '/api/tags',
    PULL: '/api/pull'
  }
}

// Available Tools Configuration
export const TOOLS_CONFIG = {
  WHATSAPP: [
    'create_ticket',
    'get_ticket_status', 
    'add_followup',
    'get_user_tickets'
  ],
  CHAT_AI: [
    'create_ticket',
    'get_ticket_status',
    'add_followup', 
    'get_user_tickets',
    'search_tickets',
    'update_ticket',
    'close_ticket'
  ]
}

// Cache Configuration
export const CACHE_CONFIG = {
  TENANT_TTL: 300000, // 5 minutes
  SESSION_TTL: 3600000, // 1 hour
  GLPI_SESSION_TTL: 3600000, // 1 hour
  MAX_CACHE_SIZE: 1000
}

// Rate Limiting
export const RATE_LIMIT_CONFIG = {
  WINDOW_MS: 900000, // 15 minutes
  MAX_REQUESTS: 100,
  SKIP_SUCCESSFUL_REQUESTS: false,
  SKIP_FAILED_REQUESTS: false
}

// Error Codes
export const ERROR_CODES = {
  INVALID_TENANT: 'INVALID_TENANT',
  GLPI_CONNECTION_FAILED: 'GLPI_CONNECTION_FAILED',
  MCP_SERVER_UNAVAILABLE: 'MCP_SERVER_UNAVAILABLE',
  TOOL_NOT_FOUND: 'TOOL_NOT_FOUND',
  UNAUTHORIZED: 'UNAUTHORIZED',
  VALIDATION_ERROR: 'VALIDATION_ERROR',
  WHATSAPP_API_ERROR: 'WHATSAPP_API_ERROR',
  OLLAMA_ERROR: 'OLLAMA_ERROR'
}

// HTTP Status Codes
export const HTTP_STATUS = {
  OK: 200,
  CREATED: 201,
  BAD_REQUEST: 400,
  UNAUTHORIZED: 401,
  FORBIDDEN: 403,
  NOT_FOUND: 404,
  INTERNAL_SERVER_ERROR: 500,
  SERVICE_UNAVAILABLE: 503
}

// Database Table Names
export const DB_TABLES = {
  TENANTS: 'tenants',
  WHATSAPP_CONTACTS: 'whatsapp_contacts',
  SYSTEM_SESSIONS: 'system_sessions'
}