aws-sdk

import {Request} from '../lib/request'; import {Response} from '../lib/response'; import {AWSError} from '../lib/error'; import {Service} from '../lib/service'; import {ServiceConfigurationOptions} from '../lib/service'; import {ConfigBase as Config} from '../lib/config-base'; interface Blob {} declare class Connect extends Service { /** * Constructs a service object. This object has one method for each API operation. */ constructor(options?: Connect.Types.ClientConfiguration) config: Config & Connect.Types.ClientConfiguration; /** * Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form. */ activateEvaluationForm(params: Connect.Types.ActivateEvaluationFormRequest, callback?: (err: AWSError, data: Connect.Types.ActivateEvaluationFormResponse) => void): Request<Connect.Types.ActivateEvaluationFormResponse, AWSError>; /** * Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form. */ activateEvaluationForm(callback?: (err: AWSError, data: Connect.Types.ActivateEvaluationFormResponse) => void): Request<Connect.Types.ActivateEvaluationFormResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call. */ associateAnalyticsDataSet(params: Connect.Types.AssociateAnalyticsDataSetRequest, callback?: (err: AWSError, data: Connect.Types.AssociateAnalyticsDataSetResponse) => void): Request<Connect.Types.AssociateAnalyticsDataSetResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call. */ associateAnalyticsDataSet(callback?: (err: AWSError, data: Connect.Types.AssociateAnalyticsDataSetResponse) => void): Request<Connect.Types.AssociateAnalyticsDataSetResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates an approved origin to an Amazon Connect instance. */ associateApprovedOrigin(params: Connect.Types.AssociateApprovedOriginRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates an approved origin to an Amazon Connect instance. */ associateApprovedOrigin(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot. */ associateBot(params: Connect.Types.AssociateBotRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot. */ associateBot(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language. */ associateDefaultVocabulary(params: Connect.Types.AssociateDefaultVocabularyRequest, callback?: (err: AWSError, data: Connect.Types.AssociateDefaultVocabularyResponse) => void): Request<Connect.Types.AssociateDefaultVocabularyResponse, AWSError>; /** * Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language. */ associateDefaultVocabulary(callback?: (err: AWSError, data: Connect.Types.AssociateDefaultVocabularyResponse) => void): Request<Connect.Types.AssociateDefaultVocabularyResponse, AWSError>; /** * Associates a connect resource to a flow. */ associateFlow(params: Connect.Types.AssociateFlowRequest, callback?: (err: AWSError, data: Connect.Types.AssociateFlowResponse) => void): Request<Connect.Types.AssociateFlowResponse, AWSError>; /** * Associates a connect resource to a flow. */ associateFlow(callback?: (err: AWSError, data: Connect.Types.AssociateFlowResponse) => void): Request<Connect.Types.AssociateFlowResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts. This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association. */ associateInstanceStorageConfig(params: Connect.Types.AssociateInstanceStorageConfigRequest, callback?: (err: AWSError, data: Connect.Types.AssociateInstanceStorageConfigResponse) => void): Request<Connect.Types.AssociateInstanceStorageConfigResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts. This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association. */ associateInstanceStorageConfig(callback?: (err: AWSError, data: Connect.Types.AssociateInstanceStorageConfigResponse) => void): Request<Connect.Types.AssociateInstanceStorageConfigResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Lambda function. */ associateLambdaFunction(params: Connect.Types.AssociateLambdaFunctionRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Lambda function. */ associateLambdaFunction(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots. */ associateLexBot(params: Connect.Types.AssociateLexBotRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots. */ associateLexBot(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Associates a flow with a phone number claimed to your Amazon Connect instance. If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. */ associatePhoneNumberContactFlow(params: Connect.Types.AssociatePhoneNumberContactFlowRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Associates a flow with a phone number claimed to your Amazon Connect instance. If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. */ associatePhoneNumberContactFlow(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a set of quick connects with a queue. */ associateQueueQuickConnects(params: Connect.Types.AssociateQueueQuickConnectsRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a set of quick connects with a queue. */ associateQueueQuickConnects(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Associates a set of queues with a routing profile. */ associateRoutingProfileQueues(params: Connect.Types.AssociateRoutingProfileQueuesRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Associates a set of queues with a routing profile. */ associateRoutingProfileQueues(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a security key to the instance. */ associateSecurityKey(params: Connect.Types.AssociateSecurityKeyRequest, callback?: (err: AWSError, data: Connect.Types.AssociateSecurityKeyResponse) => void): Request<Connect.Types.AssociateSecurityKeyResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a security key to the instance. */ associateSecurityKey(callback?: (err: AWSError, data: Connect.Types.AssociateSecurityKeyResponse) => void): Request<Connect.Types.AssociateSecurityKeyResponse, AWSError>; /** * Associates an agent with a traffic distribution group. */ associateTrafficDistributionGroupUser(params: Connect.Types.AssociateTrafficDistributionGroupUserRequest, callback?: (err: AWSError, data: Connect.Types.AssociateTrafficDistributionGroupUserResponse) => void): Request<Connect.Types.AssociateTrafficDistributionGroupUserResponse, AWSError>; /** * Associates an agent with a traffic distribution group. */ associateTrafficDistributionGroupUser(callback?: (err: AWSError, data: Connect.Types.AssociateTrafficDistributionGroupUserResponse) => void): Request<Connect.Types.AssociateTrafficDistributionGroupUserResponse, AWSError>; /** * >Associates a set of proficiencies with a user. */ associateUserProficiencies(params: Connect.Types.AssociateUserProficienciesRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * >Associates a set of proficiencies with a user. */ associateUserProficiencies(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call. */ batchAssociateAnalyticsDataSet(params: Connect.Types.BatchAssociateAnalyticsDataSetRequest, callback?: (err: AWSError, data: Connect.Types.BatchAssociateAnalyticsDataSetResponse) => void): Request<Connect.Types.BatchAssociateAnalyticsDataSetResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call. */ batchAssociateAnalyticsDataSet(callback?: (err: AWSError, data: Connect.Types.BatchAssociateAnalyticsDataSetResponse) => void): Request<Connect.Types.BatchAssociateAnalyticsDataSetResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call. */ batchDisassociateAnalyticsDataSet(params: Connect.Types.BatchDisassociateAnalyticsDataSetRequest, callback?: (err: AWSError, data: Connect.Types.BatchDisassociateAnalyticsDataSetResponse) => void): Request<Connect.Types.BatchDisassociateAnalyticsDataSetResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call. */ batchDisassociateAnalyticsDataSet(callback?: (err: AWSError, data: Connect.Types.BatchDisassociateAnalyticsDataSetResponse) => void): Request<Connect.Types.BatchDisassociateAnalyticsDataSetResponse, AWSError>; /** * Allows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn. */ batchGetAttachedFileMetadata(params: Connect.Types.BatchGetAttachedFileMetadataRequest, callback?: (err: AWSError, data: Connect.Types.BatchGetAttachedFileMetadataResponse) => void): Request<Connect.Types.BatchGetAttachedFileMetadataResponse, AWSError>; /** * Allows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn. */ batchGetAttachedFileMetadata(callback?: (err: AWSError, data: Connect.Types.BatchGetAttachedFileMetadataResponse) => void): Request<Connect.Types.BatchGetAttachedFileMetadataResponse, AWSError>; /** * Retrieve the flow associations for the given resources. */ batchGetFlowAssociation(params: Connect.Types.BatchGetFlowAssociationRequest, callback?: (err: AWSError, data: Connect.Types.BatchGetFlowAssociationResponse) => void): Request<Connect.Types.BatchGetFlowAssociationResponse, AWSError>; /** * Retrieve the flow associations for the given resources. */ batchGetFlowAssociation(callback?: (err: AWSError, data: Connect.Types.BatchGetFlowAssociationResponse) => void): Request<Connect.Types.BatchGetFlowAssociationResponse, AWSError>; /** * Only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API. Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact. */ batchPutContact(params: Connect.Types.BatchPutContactRequest, callback?: (err: AWSError, data: Connect.Types.BatchPutContactResponse) => void): Request<Connect.Types.BatchPutContactResponse, AWSError>; /** * Only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API. Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact. */ batchPutContact(callback?: (err: AWSError, data: Connect.Types.BatchPutContactResponse) => void): Request<Connect.Types.BatchPutContactResponse, AWSError>; /** * Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created. For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide. You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation. If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired. By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired. For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket. */ claimPhoneNumber(params: Connect.Types.ClaimPhoneNumberRequest, callback?: (err: AWSError, data: Connect.Types.ClaimPhoneNumberResponse) => void): Request<Connect.Types.ClaimPhoneNumberResponse, AWSError>; /** * Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created. For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide. You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation. If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired. By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired. For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket. */ claimPhoneNumber(callback?: (err: AWSError, data: Connect.Types.ClaimPhoneNumberResponse) => void): Request<Connect.Types.ClaimPhoneNumberResponse, AWSError>; /** * Allows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API. */ completeAttachedFileUpload(params: Connect.Types.CompleteAttachedFileUploadRequest, callback?: (err: AWSError, data: Connect.Types.CompleteAttachedFileUploadResponse) => void): Request<Connect.Types.CompleteAttachedFileUploadResponse, AWSError>; /** * Allows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API. */ completeAttachedFileUpload(callback?: (err: AWSError, data: Connect.Types.CompleteAttachedFileUploadResponse) => void): Request<Connect.Types.CompleteAttachedFileUploadResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates an agent status for the specified Amazon Connect instance. */ createAgentStatus(params: Connect.Types.CreateAgentStatusRequest, callback?: (err: AWSError, data: Connect.Types.CreateAgentStatusResponse) => void): Request<Connect.Types.CreateAgentStatusResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates an agent status for the specified Amazon Connect instance. */ createAgentStatus(callback?: (err: AWSError, data: Connect.Types.CreateAgentStatusResponse) => void): Request<Connect.Types.CreateAgentStatusResponse, AWSError>; /** * Creates a flow for the specified Amazon Connect instance. You can also create and update flows using the Amazon Connect Flow language. */ createContactFlow(params: Connect.Types.CreateContactFlowRequest, callback?: (err: AWSError, data: Connect.Types.CreateContactFlowResponse) => void): Request<Connect.Types.CreateContactFlowResponse, AWSError>; /** * Creates a flow for the specified Amazon Connect instance. You can also create and update flows using the Amazon Connect Flow language. */ createContactFlow(callback?: (err: AWSError, data: Connect.Types.CreateContactFlowResponse) => void): Request<Connect.Types.CreateContactFlowResponse, AWSError>; /** * Creates a flow module for the specified Amazon Connect instance. */ createContactFlowModule(params: Connect.Types.CreateContactFlowModuleRequest, callback?: (err: AWSError, data: Connect.Types.CreateContactFlowModuleResponse) => void): Request<Connect.Types.CreateContactFlowModuleResponse, AWSError>; /** * Creates a flow module for the specified Amazon Connect instance. */ createContactFlowModule(callback?: (err: AWSError, data: Connect.Types.CreateContactFlowModuleResponse) => void): Request<Connect.Types.CreateContactFlowModuleResponse, AWSError>; /** * Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form. */ createEvaluationForm(params: Connect.Types.CreateEvaluationFormRequest, callback?: (err: AWSError, data: Connect.Types.CreateEvaluationFormResponse) => void): Request<Connect.Types.CreateEvaluationFormResponse, AWSError>; /** * Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form. */ createEvaluationForm(callback?: (err: AWSError, data: Connect.Types.CreateEvaluationFormResponse) => void): Request<Connect.Types.CreateEvaluationFormResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates hours of operation. */ createHoursOfOperation(params: Connect.Types.CreateHoursOfOperationRequest, callback?: (err: AWSError, data: Connect.Types.CreateHoursOfOperationResponse) => void): Request<Connect.Types.CreateHoursOfOperationResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates hours of operation. */ createHoursOfOperation(callback?: (err: AWSError, data: Connect.Types.CreateHoursOfOperationResponse) => void): Request<Connect.Types.CreateHoursOfOperationResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect. For more information, see Create an Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account. */ createInstance(params: Connect.Types.CreateInstanceRequest, callback?: (err: AWSError, data: Connect.Types.CreateInstanceResponse) => void): Request<Connect.Types.CreateInstanceResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect. For more information, see Create an Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account. */ createInstance(callback?: (err: AWSError, data: Connect.Types.CreateInstanceResponse) => void): Request<Connect.Types.CreateInstanceResponse, AWSError>; /** * Creates an Amazon Web Services resource association with an Amazon Connect instance. */ createIntegrationAssociation(params: Connect.Types.CreateIntegrationAssociationRequest, callback?: (err: AWSError, data: Connect.Types.CreateIntegrationAssociationResponse) => void): Request<Connect.Types.CreateIntegrationAssociationResponse, AWSError>; /** * Creates an Amazon Web Services resource association with an Amazon Connect instance. */ createIntegrationAssociation(callback?: (err: AWSError, data: Connect.Types.CreateIntegrationAssociationResponse) => void): Request<Connect.Types.CreateIntegrationAssociationResponse, AWSError>; /** * Adds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants. */ createParticipant(params: Connect.Types.CreateParticipantRequest, callback?: (err: AWSError, data: Connect.Types.CreateParticipantResponse) => void): Request<Connect.Types.CreateParticipantResponse, AWSError>; /** * Adds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants. */ createParticipant(callback?: (err: AWSError, data: Connect.Types.CreateParticipantResponse) => void): Request<Connect.Types.CreateParticipantResponse, AWSError>; /** * Enables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide. */ createPersistentContactAssociation(params: Connect.Types.CreatePersistentContactAssociationRequest, callback?: (err: AWSError, data: Connect.Types.CreatePersistentContactAssociationResponse) => void): Request<Connect.Types.CreatePersistentContactAssociationResponse, AWSError>; /** * Enables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide. */ createPersistentContactAssociation(callback?: (err: AWSError, data: Connect.Types.CreatePersistentContactAssociationResponse) => void): Request<Connect.Types.CreatePersistentContactAssociationResponse, AWSError>; /** * Creates a new predefined attribute for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents. */ createPredefinedAttribute(params: Connect.Types.CreatePredefinedAttributeRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Creates a new predefined attribute for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents. */ createPredefinedAttribute(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide. */ createPrompt(params: Connect.Types.CreatePromptRequest, callback?: (err: AWSError, data: Connect.Types.CreatePromptResponse) => void): Request<Connect.Types.CreatePromptResponse, AWSError>; /** * Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide. */ createPrompt(callback?: (err: AWSError, data: Connect.Types.CreatePromptResponse) => void): Request<Connect.Types.CreatePromptResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates a new queue for the specified Amazon Connect instance. If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API. If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region. */ createQueue(params: Connect.Types.CreateQueueRequest, callback?: (err: AWSError, data: Connect.Types.CreateQueueResponse) => void): Request<Connect.Types.CreateQueueResponse, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Creates a new queue for the specified Amazon Connect instance. If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API. If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region. */ createQueue(callback?: (err: AWSError, data: Connect.Types.CreateQueueResponse) => void): Request<Connect.Types.CreateQueueResponse, AWSError>; /** * Creates a quick connect for the specified Amazon Connect instance. */ createQuickConnect(params: Connect.Types.CreateQuickConnectRequest, callback?: (err: AWSError, data: Connect.Types.CreateQuickConnectResponse) => void): Request<Connect.Types.CreateQuickConnectResponse, AWSError>; /** * Creates a quick connect for the specified Amazon Connect instance. */ createQuickConnect(callback?: (err: AWSError, data: Connect.Types.CreateQuickConnectResponse) => void): Request<Connect.Types.CreateQuickConnectResponse, AWSError>; /** * Creates a new routing profile. */ createRoutingProfile(params: Connect.Types.CreateRoutingProfileRequest, callback?: (err: AWSError, data: Connect.Types.CreateRoutingProfileResponse) => void): Request<Connect.Types.CreateRoutingProfileResponse, AWSError>; /** * Creates a new routing profile. */ createRoutingProfile(callback?: (err: AWSError, data: Connect.Types.CreateRoutingProfileResponse) => void): Request<Connect.Types.CreateRoutingProfileResponse, AWSError>; /** * Creates a rule for the specified Amazon Connect instance. Use the Rules Function language to code conditions for the rule. */ createRule(params: Connect.Types.CreateRuleRequest, callback?: (err: AWSError, data: Connect.Types.CreateRuleResponse) => void): Request<Connect.Types.CreateRuleResponse, AWSError>; /** * Creates a rule for the specified Amazon Connect instance. Use the Rules Function language to code conditions for the rule. */ createRule(callback?: (err: AWSError, data: Connect.Types.CreateRuleResponse) => void): Request<Connect.Types.CreateRuleResponse, AWSError>; /** * Creates a security profile. For information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide. For a mapping of the API name and user interface name of the security profile permissions, see List of security profile permissions. */ createSecurityProfile(params: Connect.Types.CreateSecurityProfileRequest, callback?: (err: AWSError, data: Connect.Types.CreateSecurityProfileResponse) => void): Request<Connect.Types.CreateSecurityProfileResponse, AWSError>; /** * Creates a security profile. For information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide. For a mapping of the API name and user interface name of the security profile permissions, see List of security profile permissions. */ createSecurityProfile(callback?: (err: AWSError, data: Connect.Types.CreateSecurityProfileResponse) => void): Request<Connect.Types.CreateSecurityProfileResponse, AWSError>; /** * Creates a new task template in the specified Amazon Connect instance. */ createTaskTemplate(params: Connect.Types.CreateTaskTemplateRequest, callback?: (err: AWSError, data: Connect.Types.CreateTaskTemplateResponse) => void): Request<Connect.Types.CreateTaskTemplateResponse, AWSError>; /** * Creates a new task template in the specified Amazon Connect instance. */ createTaskTemplate(callback?: (err: AWSError, data: Connect.Types.CreateTaskTemplateResponse) => void): Request<Connect.Types.CreateTaskTemplateResponse, AWSError>; /** * Creates a traffic distribution group given an Amazon Connect instance that has been replicated. The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned. For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide. */ createTrafficDistributionGroup(params: Connect.Types.CreateTrafficDistributionGroupRequest, callback?: (err: AWSError, data: Connect.Types.CreateTrafficDistributionGroupResponse) => void): Request<Connect.Types.CreateTrafficDistributionGroupResponse, AWSError>; /** * Creates a traffic distribution group given an Amazon Connect instance that has been replicated. The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned. For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide. */ createTrafficDistributionGroup(callback?: (err: AWSError, data: Connect.Types.CreateTrafficDistributionGroupResponse) => void): Request<Connect.Types.CreateTrafficDistributionGroupResponse, AWSError>; /** * Creates a use case for an integration association. */ createUseCase(params: Connect.Types.CreateUseCaseRequest, callback?: (err: AWSError, data: Connect.Types.CreateUseCaseResponse) => void): Request<Connect.Types.CreateUseCaseResponse, AWSError>; /** * Creates a use case for an integration association. */ createUseCase(callback?: (err: AWSError, data: Connect.Types.CreateUseCaseResponse) => void): Request<Connect.Types.CreateUseCaseResponse, AWSError>; /** * Creates a user account for the specified Amazon Connect instance. Certain UserIdentityInfo parameters are required in some situations. For example, Email is required if you are using SAML for identity management. FirstName and LastName are required if you are using Amazon Connect or SAML for identity management. For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide. */ createUser(params: Connect.Types.CreateUserRequest, callback?: (err: AWSError, data: Connect.Types.CreateUserResponse) => void): Request<Connect.Types.CreateUserResponse, AWSError>; /** * Creates a user account for the specified Amazon Connect instance. Certain UserIdentityInfo parameters are required in some situations. For example, Email is required if you are using SAML for identity management. FirstName and LastName are required if you are using Amazon Connect or SAML for identity management. For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide. */ createUser(callback?: (err: AWSError, data: Connect.Types.CreateUserResponse) => void): Request<Connect.Types.CreateUserResponse, AWSError>; /** * Creates a new user hierarchy group. */ createUserHierarchyGroup(params: Connect.Types.CreateUserHierarchyGroupRequest, callback?: (err: AWSError, data: Connect.Types.CreateUserHierarchyGroupResponse) => void): Request<Connect.Types.CreateUserHierarchyGroupResponse, AWSError>; /** * Creates a new user hierarchy group. */ createUserHierarchyGroup(callback?: (err: AWSError, data: Connect.Types.CreateUserHierarchyGroupResponse) => void): Request<Connect.Types.CreateUserHierarchyGroupResponse, AWSError>; /** * Creates a new view with the possible status of SAVED or PUBLISHED. The views will have a unique name for each connect instance. It performs basic content validation if the status is SAVED or full content validation if the status is set to PUBLISHED. An error is returned if validation fails. It associates either the $SAVED qualifier or both of the $SAVED and $LATEST qualifiers with the provided view content based on the status. The view is idempotent if ClientToken is provided. */ createView(params: Connect.Types.CreateViewRequest, callback?: (err: AWSError, data: Connect.Types.CreateViewResponse) => void): Request<Connect.Types.CreateViewResponse, AWSError>; /** * Creates a new view with the possible status of SAVED or PUBLISHED. The views will have a unique name for each connect instance. It performs basic content validation if the status is SAVED or full content validation if the status is set to PUBLISHED. An error is returned if validation fails. It associates either the $SAVED qualifier or both of the $SAVED and $LATEST qualifiers with the provided view content based on the status. The view is idempotent if ClientToken is provided. */ createView(callback?: (err: AWSError, data: Connect.Types.CreateViewResponse) => void): Request<Connect.Types.CreateViewResponse, AWSError>; /** * Publishes a new version of the view identifier. Versions are immutable and monotonically increasing. It returns the highest version if there is no change in content compared to that version. An error is displayed if the supplied ViewContentSha256 is different from the ViewContentSha256 of the $LATEST alias. */ createViewVersion(params: Connect.Types.CreateViewVersionRequest, callback?: (err: AWSError, data: Connect.Types.CreateViewVersionResponse) => void): Request<Connect.Types.CreateViewVersionResponse, AWSError>; /** * Publishes a new version of the view identifier. Versions are immutable and monotonically increasing. It returns the highest version if there is no change in content compared to that version. An error is displayed if the supplied ViewContentSha256 is different from the ViewContentSha256 of the $LATEST alias. */ createViewVersion(callback?: (err: AWSError, data: Connect.Types.CreateViewVersionResponse) => void): Request<Connect.Types.CreateViewVersionResponse, AWSError>; /** * Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language. */ createVocabulary(params: Connect.Types.CreateVocabularyRequest, callback?: (err: AWSError, data: Connect.Types.CreateVocabularyResponse) => void): Request<Connect.Types.CreateVocabularyResponse, AWSError>; /** * Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language. */ createVocabulary(callback?: (err: AWSError, data: Connect.Types.CreateVocabularyResponse) => void): Request<Connect.Types.CreateVocabularyResponse, AWSError>; /** * Deactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form. */ deactivateEvaluationForm(params: Connect.Types.DeactivateEvaluationFormRequest, callback?: (err: AWSError, data: Connect.Types.DeactivateEvaluationFormResponse) => void): Request<Connect.Types.DeactivateEvaluationFormResponse, AWSError>; /** * Deactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form. */ deactivateEvaluationForm(callback?: (err: AWSError, data: Connect.Types.DeactivateEvaluationFormResponse) => void): Request<Connect.Types.DeactivateEvaluationFormResponse, AWSError>; /** * Deletes an attached file along with the underlying S3 Object. The attached file is permanently deleted if S3 bucket versioning is not enabled. */ deleteAttachedFile(params: Connect.Types.DeleteAttachedFileRequest, callback?: (err: AWSError, data: Connect.Types.DeleteAttachedFileResponse) => void): Request<Connect.Types.DeleteAttachedFileResponse, AWSError>; /** * Deletes an attached file along with the underlying S3 Object. The attached file is permanently deleted if S3 bucket versioning is not enabled. */ deleteAttachedFile(callback?: (err: AWSError, data: Connect.Types.DeleteAttachedFileResponse) => void): Request<Connect.Types.DeleteAttachedFileResponse, AWSError>; /** * Deletes a contact evaluation in the specified Amazon Connect instance. */ deleteContactEvaluation(params: Connect.Types.DeleteContactEvaluationRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes a contact evaluation in the specified Amazon Connect instance. */ deleteContactEvaluation(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes a flow for the specified Amazon Connect instance. */ deleteContactFlow(params: Connect.Types.DeleteContactFlowRequest, callback?: (err: AWSError, data: Connect.Types.DeleteContactFlowResponse) => void): Request<Connect.Types.DeleteContactFlowResponse, AWSError>; /** * Deletes a flow for the specified Amazon Connect instance. */ deleteContactFlow(callback?: (err: AWSError, data: Connect.Types.DeleteContactFlowResponse) => void): Request<Connect.Types.DeleteContactFlowResponse, AWSError>; /** * Deletes the specified flow module. */ deleteContactFlowModule(params: Connect.Types.DeleteContactFlowModuleRequest, callback?: (err: AWSError, data: Connect.Types.DeleteContactFlowModuleResponse) => void): Request<Connect.Types.DeleteContactFlowModuleResponse, AWSError>; /** * Deletes the specified flow module. */ deleteContactFlowModule(callback?: (err: AWSError, data: Connect.Types.DeleteContactFlowModuleResponse) => void): Request<Connect.Types.DeleteContactFlowModuleResponse, AWSError>; /** * Deletes an evaluation form in the specified Amazon Connect instance. If the version property is provided, only the specified version of the evaluation form is deleted. If no version is provided, then the full form (all versions) is deleted. */ deleteEvaluationForm(params: Connect.Types.DeleteEvaluationFormRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes an evaluation form in the specified Amazon Connect instance. If the version property is provided, only the specified version of the evaluation form is deleted. If no version is provided, then the full form (all versions) is deleted. */ deleteEvaluationForm(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Deletes an hours of operation. */ deleteHoursOfOperation(params: Connect.Types.DeleteHoursOfOperationRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Deletes an hours of operation. */ deleteHoursOfOperation(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Deletes the Amazon Connect instance. For more information, see Delete your Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account. */ deleteInstance(params: Connect.Types.DeleteInstanceRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * This API is in preview release for Amazon Connect and is subject to change. Deletes the Amazon Connect instance. For more information, see Delete your Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account. */ deleteInstance(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it. */ deleteIntegrationAssociation(params: Connect.Types.DeleteIntegrationAssociationRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it. */ deleteIntegrationAssociation(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>; /** * Deletes a predefined attribute from the specified Am