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Deployment tool and support utility for AI context. Copies agents, skills, commands, rules, and behaviors into the paths each AI platform reads (Claude Code, Codex, Copilot, Cursor, Warp, OpenClaw, and 6 more) so one source of truth works across 10 platfo
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# Community Guidelines
**Card ID**: `SOC-{PROJECT}-{NNNN}`
**Version**: 1.0
**Status**: Draft | Published | Under Review
**Effective Date**: {DATE}
**Owner**: {OWNER_NAME}
## Welcome
Welcome to the {Brand Name} community! We're excited to connect with you across our social channels and online spaces. These guidelines help ensure everyone has a positive, respectful, and valuable experience.
## Our Community Values
### {Value 1}: {Brief name}
{Description of what this value means in practice}
### {Value 2}: {Brief name}
{Description of what this value means in practice}
### {Value 3}: {Brief name}
{Description of what this value means in practice}
## Community Standards
### Be Respectful
- Treat all community members with courtesy and respect
- Engage in constructive dialogue, even when you disagree
- Avoid personal attacks, name-calling, or harassment
- Respect diverse perspectives, backgrounds, and experiences
### Be Authentic
- Use your real identity when possible
- Share genuine opinions and experiences
- Don't impersonate others or create fake accounts
- Disclose any professional relationships with {Brand Name}
### Be Constructive
- Contribute value to conversations
- Share relevant, helpful information
- Ask questions thoughtfully
- Provide feedback with the intention to help
### Stay On Topic
- Keep discussions relevant to the community focus
- Use appropriate channels for different topics
- Avoid excessive self-promotion
- Respect the purpose of each community space
## Prohibited Content & Behavior
### We Do Not Allow
**Harmful content**:
- Hate speech, discrimination, or bigotry
- Threats, harassment, or bullying
- Violent or graphic content
- Sexual or adult content (unless platform-appropriate)
**Deceptive practices**:
- Misinformation or deliberately false claims
- Spam, scams, or phishing attempts
- Impersonation or identity theft
- Manipulation of engagement metrics
**Illegal activity**:
- Promotion of illegal products or services
- Intellectual property infringement
- Privacy violations
- Regulated product promotion (where prohibited)
**Commercial abuse**:
- Unsolicited advertising or promotions
- Pyramid schemes or MLM recruitment
- Competitor disparagement
- Unauthorized commercial solicitation
## Content Sharing Guidelines
### What You Can Share
- Personal experiences with our products/services
- Helpful tips, feedback, and suggestions
- Questions and requests for assistance
- User-generated content (following our UGC guidelines)
- Relevant industry news and insights
### When Sharing Our Content
- Credit {Brand Name} as the source
- Don't alter or misrepresent original content
- Provide context when sharing
- Follow platform-specific sharing guidelines
### Third-Party Content
- Only share content you have the right to use
- Credit original creators appropriately
- Respect copyright and intellectual property
- Verify accuracy before sharing
## Privacy & Personal Information
### Protect Your Privacy
- Don't share personal information publicly (address, phone, etc.)
- Be cautious about what you reveal in posts and comments
- Review your privacy settings regularly
- Report any suspicious requests for personal information
### Respect Others' Privacy
- Don't share others' personal information without consent
- Blur or obscure faces in photos when appropriate
- Ask permission before tagging others
- Respect requests to remove shared content
### Our Data Practices
For information on how we handle your data, please review our [Privacy Policy]({URL}).
## Moderation Approach
### How We Moderate
Our team reviews content and behavior to maintain community standards:
| Action | When Applied |
|--------|--------------|
| Warning | First minor violation |
| Content removal | Violating content |
| Temporary restriction | Repeated violations |
| Permanent ban | Severe or repeated violations |
### Automated Tools
We use automated systems to:
- Detect spam and inappropriate content
- Identify potential policy violations
- Maintain conversation quality
### Human Review
All significant moderation decisions include human review. If you believe a decision was made in error, you may appeal.
## Reporting Violations
### How to Report
| Platform | Method |
|----------|--------|
| {Platform} | {Reporting method} |
| {Platform} | {Reporting method} |
| Direct contact | {Email/form} |
### What to Report
- Content that violates these guidelines
- Harassment or threats directed at you or others
- Spam or suspicious accounts
- Impersonation of {Brand Name} or employees
- Any illegal activity
### What Happens After Reporting
1. We acknowledge receipt of your report
2. Our team reviews the reported content/behavior
3. We take appropriate action based on our guidelines
4. We may follow up with you if needed
## Engagement with {Brand Name}
### Our Team
You may see these official accounts:
- @{OfficialHandle} - Main brand account
- @{SupportHandle} - Customer support
- @{ExecutiveHandle} - Company leadership
Our team members are identified by:
- Verified badges (where available)
- Bio references to {Brand Name}
- Official email domains
### Response Expectations
| Channel | Typical Response Time |
|---------|----------------------|
| Public mentions | Within {X} hours |
| Direct messages | Within {X} hours |
| Support inquiries | Within {X} hours |
### Influencer & Partner Content
Sponsored content and partnerships are disclosed per FTC guidelines:
- #ad or #sponsored tags
- "Paid partnership with {Brand Name}" labels
- Clear disclosure in content
## Special Considerations
### Minors
- Users under 13 should not participate (per COPPA)
- Content should be appropriate for all ages unless clearly marked
- Report any suspected child safety concerns immediately
### Crisis & Sensitive Topics
During crises or when discussing sensitive topics:
- Be especially thoughtful and empathetic
- Verify information before sharing
- Allow space for diverse perspectives
- Report misinformation
### Events & Contests
Participation in events or contests may have additional rules:
- Official rules posted separately
- Age and geographic restrictions may apply
- Prizes and terms clearly disclosed
## Updates to Guidelines
These guidelines may be updated periodically. Changes will be:
- Announced on our official channels
- Effective immediately unless otherwise noted
- Reflected in the version history below
## Questions & Feedback
We welcome feedback on these guidelines:
- Email: {community@brand.com}
- Social: @{OfficialHandle}
- Form: {Feedback URL}
## Agreement
By participating in {Brand Name} communities, you agree to follow these guidelines. Thank you for helping us build a positive, inclusive community!
## Version History
| Version | Date | Changes |
|---------|------|---------|
| 1.0 | {DATE} | Initial publication |
*Template version: 1.0 | MMK Framework*