@zendesk/retrace
Version:
define and capture Product Operation Traces along with computed metrics with an optional friendly React beacon API
110 lines • 3.66 kB
JavaScript
;
Object.defineProperty(exports, "__esModule", { value: true });
exports.getCustomerByTicketId = exports.mockCustomers = void 0;
// Map ticket IDs to customer names for consistency
const ticketToCustomerMap = {
1: 'John Doe',
2: 'Jane Smith',
3: 'Tom Hanks',
4: 'Bruce Wayne',
5: 'Clark Kent',
6: 'Diana Prince',
7: 'Peter Parker',
8: 'Tony Stark',
};
exports.mockCustomers = {
'John Doe': {
id: 'cust_001',
name: 'John Doe',
email: 'john.doe@example.com',
company: 'Doe Enterprises',
avatar: 'https://randomuser.me/api/portraits/men/1.jpg',
joined: '2022-03-15',
notes: 'Frequent issues with hardware setups. Cat owner.',
ticketCount: 12,
status: 'active',
},
'Jane Smith': {
id: 'cust_002',
name: 'Jane Smith',
email: 'jane.smith@techcorp.com',
company: 'TechCorp Industries',
avatar: 'https://randomuser.me/api/portraits/women/1.jpg',
joined: '2023-01-22',
notes: 'Coffee enthusiast, prone to spills. Handle with care.',
ticketCount: 8,
status: 'active',
},
'Tom Hanks': {
id: 'cust_003',
name: 'Tom Hanks',
email: 'tom.hanks@hollywood.com',
company: 'Hollywood Studios',
avatar: 'https://randomuser.me/api/portraits/men/2.jpg',
joined: '2023-06-10',
notes: 'VIP customer. Printer has mysterious issues.',
ticketCount: 5,
status: 'vip',
},
'Bruce Wayne': {
id: 'cust_004',
name: 'Bruce Wayne',
email: 'bruce.wayne@waynecorp.com',
company: 'Wayne Corporation',
avatar: 'https://randomuser.me/api/portraits/men/3.jpg',
joined: '2021-11-08',
notes: 'Night owl. Equipment makes unusual sounds.',
ticketCount: 15,
status: 'vip',
},
'Clark Kent': {
id: 'cust_005',
name: 'Clark Kent',
email: 'clark.kent@dailyplanet.com',
company: 'Daily Planet',
avatar: 'https://randomuser.me/api/portraits/men/4.jpg',
joined: '2022-08-03',
notes: 'Journalist. Screen display issues with videos.',
ticketCount: 7,
status: 'active',
},
'Diana Prince': {
id: 'cust_006',
name: 'Diana Prince',
email: 'diana.prince@museum.org',
company: 'Metropolitan Museum',
avatar: 'https://randomuser.me/api/portraits/women/2.jpg',
joined: '2023-02-14',
notes: 'Museum curator. Network connectivity issues.',
ticketCount: 4,
status: 'active',
},
'Peter Parker': {
id: 'cust_007',
name: 'Peter Parker',
email: 'peter.parker@bugle.com',
company: 'Daily Bugle',
avatar: 'https://randomuser.me/api/portraits/men/5.jpg',
joined: '2023-09-01',
notes: 'Young photographer. Hardware behaves strangely.',
ticketCount: 9,
status: 'active',
},
'Tony Stark': {
id: 'cust_008',
name: 'Tony Stark',
email: 'tony.stark@starkindustries.com',
company: 'Stark Industries',
avatar: 'https://randomuser.me/api/portraits/men/6.jpg',
joined: '2021-05-15',
notes: 'Tech innovator. Auto-correct issues with emails.',
ticketCount: 22,
status: 'vip',
},
};
const getCustomerByTicketId = (ticketId) => {
const customerName = ticketToCustomerMap[ticketId];
return customerName ? exports.mockCustomers[customerName] : undefined;
};
exports.getCustomerByTicketId = getCustomerByTicketId;
//# sourceMappingURL=mockCustomers.js.map