@tencentcloud/ai-desk-customer-wechat/ai-desk-customer-uniapp/server.js

AI Desk customer UIKit for wechat mini program

"use strict";
var __defProp = Object.defineProperty;
var __defNormalProp = (obj, key, value) => key in obj ? __defProp(obj, key, { enumerable: true, configurable: true, writable: true, value }) : obj[key] = value;
var __publicField = (obj, key, value) => {
  __defNormalProp(obj, typeof key !== "symbol" ? key + "" : key, value);
  return value;
};
const common_vendor = require("../common/vendor.js");
const aiDeskCustomerUniapp_utils_index = require("./utils/index.js");
const aiDeskCustomerUniapp_utils_logger = require("./utils/logger.js");
const _TUICustomerServer = class _TUICustomerServer {
  constructor() {
    __publicField(this, "customerServiceAccounts");
    common_vendor.R.registerService(common_vendor.E.TUICustomerServicePlugin.SERVICE.NAME, this);
    common_vendor.R.registerExtension(common_vendor.E.TUIContact.EXTENSION.CONTACT_LIST.EXT_ID, this);
    this.customerServiceAccounts = ["@customer_service_account"];
  }
  static getInstance() {
    if (!_TUICustomerServer.instance) {
      _TUICustomerServer.instance = new _TUICustomerServer();
    }
    return _TUICustomerServer.instance;
  }
  static loginCustomerUIKit(SDKAppID, userID, userSig) {
    aiDeskCustomerUniapp_utils_index.clearChatStorage(SDKAppID, userID);
    common_vendor.qt.login({
      SDKAppID,
      userID,
      userSig,
      useUploadPlugin: true
    }).then(() => {
      aiDeskCustomerUniapp_utils_logger.Log.i(`login success. userID:${userID}`);
      _TUICustomerServer.loggedInUserID = userID;
      common_vendor.Xt.switchConversation("C2C@customer_service_account");
      common_vendor.qt.chat.callExperimentalAPI("isFeatureEnabledForStat", Math.pow(2, 42));
    }).catch((error) => {
      aiDeskCustomerUniapp_utils_logger.Log.l(error);
    });
  }
  /**
   * init
   */
  static init(SDKAppID, userID, userSig) {
    aiDeskCustomerUniapp_utils_logger.Log.l(`TUICustomerServer.init SDKAppID:${SDKAppID} userID:${userID} isInitialized:${_TUICustomerServer.isInitialized} loggedInUserID:${_TUICustomerServer.loggedInUserID}`);
    if (_TUICustomerServer.isInitialized) {
      if (_TUICustomerServer.loggedInUserID === userID) {
        return;
      }
      _TUICustomerServer.unInit().finally(() => {
        this.loginCustomerUIKit(SDKAppID, userID, userSig);
      });
    } else {
      _TUICustomerServer.isInitialized = true;
      this.loginCustomerUIKit(SDKAppID, userID, userSig);
    }
  }
  static async unInit() {
    return common_vendor.qt.logout();
  }
  // Determine if the current session is a customer service session
  isCustomerConversation(conversationID) {
    const userID = conversationID && conversationID.slice(3) || "";
    return this.customerServiceAccounts.indexOf(userID) > -1;
  }
  // Determine if the current message is a customer service message
  isCustomerServicePluginMessage(message) {
    if (!message || !this.isCustomerConversation(message.conversationID)) {
      return false;
    }
    if (aiDeskCustomerUniapp_utils_index.isThinkingMessage(message)) {
      return false;
    }
    return aiDeskCustomerUniapp_utils_index.isCustomerServiceMessage(message) || aiDeskCustomerUniapp_utils_index.isMessageInvisible(message);
  }
  onGetExtension(extensionID) {
    if (extensionID === common_vendor.E.TUIContact.EXTENSION.CONTACT_LIST.EXT_ID) {
      return [
        {
          weight: 0,
          icon: "",
          text: "智能客服",
          data: {
            name: "customer",
            accountList: this.customerServiceAccounts
          }
        }
      ];
    }
  }
  onCall(method, params) {
    aiDeskCustomerUniapp_utils_logger.Log.l(`TUICustomerServer.onCall method:${method} params:`, params);
    if (method === common_vendor.E.TUICustomerServicePlugin.SERVICE.METHOD.ACTIVE_CONVERSATION) {
      if (this.isCustomerConversation(params.conversationID)) {
        common_vendor.Qt.sendCustomMessage({
          to: params.conversationID.slice(3),
          conversationType: common_vendor.qt.TYPES.CONV_C2C,
          payload: {
            data: JSON.stringify({
              src: "7",
              customerServicePlugin: 0,
              triggeredContent: typeof params.robotLang === "undefined" ? void 0 : { language: params.robotLang }
            })
          }
        }, { onlineUserOnly: true });
      }
    }
  }
};
__publicField(_TUICustomerServer, "isInitialized");
__publicField(_TUICustomerServer, "instance");
__publicField(_TUICustomerServer, "loggedInUserID");
let TUICustomerServer = _TUICustomerServer;
exports.TUICustomerServer = TUICustomerServer;