@playkit-js/qna/src/qnaMessageFactory.ts

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import {Utils} from './utils';

export enum QnaMessageType {
  Question = 'Question',
  Answer = 'Answer',
  Announcement = 'Announcement',
  AnswerOnAir = 'AnswerOnAir'
}

export enum MessageDeliveryStatus {
  CREATED = 'CREATED',
  SENDING = 'SENDING',
  SEND_FAILED = 'SEND_FAILED'
}

export enum MessageState {
  Pending = 'Pending',
  Answered = 'Answered',
  Deleted = 'Deleted',
  None = 'None'
}

export interface MetadataInfo {
  type: QnaMessageType;
  state: MessageState;
  parentId: string | null; // on masterQuestion the parentId xml metadata not always exits.
}

export interface QnaMessageParams {
  metadataInfo: MetadataInfo;
  id: string;
  createdAt: Date;
  tags: string[];
}

export interface PendingQnaMessageOptions {
  parentId?: string;
  id: string;
  text: string;
  createdAt: Date;
}

export interface QnaMessage {
  id: string;
  createdAt: Date;
  messageContent?: string;
  type: QnaMessageType;
  state: MessageState;
  parentId: string | null;
  replies: QnaMessage[];
  deliveryStatus?: MessageDeliveryStatus;
  userId: string | null;
  isAoAAutoReply: boolean;
  willBeAnsweredOnAir: boolean;
  pendingMessageId: string | null;
  unRead: boolean;
}

const AOAAutoReplyTag = 'aoa_auto_reply';

export class QnaMessageFactory {
  public static create(cuePoint: any, metadataXml: string): QnaMessage | null {
    try {
      const metadata = QnaMessageFactory._parseXml(metadataXml);
      const tags = cuePoint.tags ? cuePoint.tags.split(',').map((value: any) => value.trim()) : [];

      const qnaMessage: QnaMessage = {
        id: cuePoint.id,
        createdAt: cuePoint.createdAt,
        parentId: metadata.parentId,
        type: metadata.type,
        state: metadata.state,
        replies: [],
        isAoAAutoReply: tags.indexOf(AOAAutoReplyTag) > -1,
        userId: cuePoint.userId,
        willBeAnsweredOnAir: false,
        messageContent: cuePoint.text,
        deliveryStatus: cuePoint.createdAt ? MessageDeliveryStatus.CREATED : MessageDeliveryStatus.SENDING,
        pendingMessageId: cuePoint.systemName,
        unRead: false
      };

      return qnaMessage;
    } catch (e) {
      return null;
    }
  }

  public static createPendingQnaMessage(pendingQnaMessageOptions: PendingQnaMessageOptions) {
    const qnaMessage: QnaMessage = {
      id: pendingQnaMessageOptions.id,
      createdAt: pendingQnaMessageOptions.createdAt,
      parentId: pendingQnaMessageOptions.parentId ? pendingQnaMessageOptions.parentId : null,
      type: QnaMessageType.Question,
      state: MessageState.Pending,
      replies: [],
      isAoAAutoReply: false,
      messageContent: pendingQnaMessageOptions.text,
      userId: null,
      willBeAnsweredOnAir: false,
      deliveryStatus: MessageDeliveryStatus.SENDING,
      pendingMessageId: null,
      unRead: false
    };

    return qnaMessage;
  }

  private static _parseXml(metadata: string) {
    let parser = new DOMParser();
    let xmlDoc = parser.parseFromString(metadata, 'text/xml');

    const typeString = Utils.getValueFromXml(xmlDoc, 'Type');
    if (!typeString) {
      throw new Error('Type is missing at metadata xml');
    }
    const type = Utils.getEnumByEnumValue(QnaMessageType, typeString);
    if (!type) {
      throw new Error(`Unknown QnA type: ${typeString}`);
    }

    const stateString = Utils.getValueFromXml(xmlDoc, 'State');
    const state = Utils.getEnumByEnumValue(MessageState, stateString || 'None');

    // Always reference this threadId in metadata for parentId as moderator won't send parentId
    const parentId = Utils.getValueFromXml(xmlDoc, 'ThreadId');

    const metadataInfo: MetadataInfo = {
      type: type,
      parentId: parentId,
      state: state
    };

    return metadataInfo;
  }
}