@microsoft/omnichannel-chat-sdk
Version:
Microsoft Omnichannel Chat SDK
722 lines • 40.6 kB
JavaScript
"use strict";
/* eslint-disable @typescript-eslint/no-non-null-assertion */
var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
return new (P || (P = Promise))(function (resolve, reject) {
function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
step((generator = generator.apply(thisArg, _arguments || [])).next());
});
};
var __generator = (this && this.__generator) || function (thisArg, body) {
var _ = { label: 0, sent: function() { if (t[0] & 1) throw t[1]; return t[1]; }, trys: [], ops: [] }, f, y, t, g;
return g = { next: verb(0), "throw": verb(1), "return": verb(2) }, typeof Symbol === "function" && (g[Symbol.iterator] = function() { return this; }), g;
function verb(n) { return function (v) { return step([n, v]); }; }
function step(op) {
if (f) throw new TypeError("Generator is already executing.");
while (_) try {
if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
if (y = 0, t) op = [op[0] & 2, t.value];
switch (op[0]) {
case 0: case 1: t = op; break;
case 4: _.label++; return { value: op[1], done: false };
case 5: _.label++; y = op[1]; op = [0]; continue;
case 7: op = _.ops.pop(); _.trys.pop(); continue;
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if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
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if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
}
};
Object.defineProperty(exports, "__esModule", { value: true });
var ocsdk_1 = require("@microsoft/ocsdk");
var omnichannel_ic3core_1 = require("@microsoft/omnichannel-ic3core");
var ChatAdapterProtocols_1 = require("./core/ChatAdapterProtocols");
var DeliveryMode_1 = require("@microsoft/omnichannel-ic3core/lib/model/DeliveryMode");
var FileSharingProtocolType_1 = require("@microsoft/omnichannel-ic3core/lib/model/FileSharingProtocolType");
var HostType_1 = require("@microsoft/omnichannel-ic3core/lib/interfaces/HostType");
var MessageContentType_1 = require("@microsoft/omnichannel-ic3core/lib/model/MessageContentType");
var MessageType_1 = require("@microsoft/omnichannel-ic3core/lib/model/MessageType");
var PersonType_1 = require("@microsoft/omnichannel-ic3core/lib/model/PersonType");
var platform_1 = require("./utils/platform");
var ProtocoleType_1 = require("@microsoft/omnichannel-ic3core/lib/interfaces/ProtocoleType");
var libraries_1 = require("./utils/libraries");
var utilities_1 = require("./utils/utilities");
var OmnichannelConfigValidator_1 = require("./validators/OmnichannelConfigValidator");
var SDKConfigValidators_1 = require("./validators/SDKConfigValidators");
var WebUtils_1 = require("./utils/WebUtils");
var createVoiceVideoCalling_1 = require("./api/createVoiceVideoCalling");
var CallingOptionsOptionSetNumber_1 = require("./core/CallingOptionsOptionSetNumber");
var OmnichannelChatSDK = /** @class */ (function () {
function OmnichannelChatSDK(omnichannelConfig, chatSDKConfig) {
if (chatSDKConfig === void 0) { chatSDKConfig = SDKConfigValidators_1.defaultChatSDKConfig; }
this.authSettings = null;
this.authenticatedUserToken = null;
this.conversation = null;
this.callingOption = CallingOptionsOptionSetNumber_1.default.NoCalling;
this.debug = false;
this.omnichannelConfig = omnichannelConfig;
this.chatSDKConfig = chatSDKConfig;
this.requestId = ocsdk_1.uuidv4();
this.chatToken = {};
this.liveChatConfig = {};
this.dataMaskingRules = {};
this.authSettings = null;
this.preChatSurvey = null;
OmnichannelConfigValidator_1.default(omnichannelConfig);
SDKConfigValidators_1.default(chatSDKConfig);
}
/* istanbul ignore next */
OmnichannelChatSDK.prototype.setDebug = function (flag) {
this.debug = flag;
};
OmnichannelChatSDK.prototype.initialize = function () {
return __awaiter(this, void 0, void 0, function () {
var _a, _b;
return __generator(this, function (_c) {
switch (_c.label) {
case 0:
this.OCSDKProvider = ocsdk_1.SDKProvider;
_a = this;
return [4 /*yield*/, ocsdk_1.SDKProvider.getSDK(this.omnichannelConfig, {}, undefined)];
case 1:
_a.OCClient = _c.sent(); // eslint-disable-line @typescript-eslint/no-explicit-any
_b = this;
return [4 /*yield*/, this.getIC3Client()];
case 2:
_b.IC3Client = _c.sent();
return [2 /*return*/, this.getChatConfig()];
}
});
});
};
OmnichannelChatSDK.prototype.startChat = function (optionalParams) {
if (optionalParams === void 0) { optionalParams = {}; }
return __awaiter(this, void 0, void 0, function () {
var sessionInitOptionalParams, error_1, error_2, _a, error_3;
return __generator(this, function (_b) {
switch (_b.label) {
case 0:
if (optionalParams.liveChatContext) {
this.chatToken = optionalParams.liveChatContext.chatToken || {};
this.requestId = optionalParams.liveChatContext.requestId || ocsdk_1.uuidv4();
}
if (!(this.chatToken && Object.keys(this.chatToken).length === 0)) return [3 /*break*/, 2];
return [4 /*yield*/, this.getChatToken(false)];
case 1:
_b.sent();
_b.label = 2;
case 2:
sessionInitOptionalParams = {
initContext: {}
};
if (optionalParams.preChatResponse) {
sessionInitOptionalParams.initContext.preChatResponse = optionalParams.preChatResponse;
}
if (this.authenticatedUserToken) {
sessionInitOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
}
_b.label = 3;
case 3:
_b.trys.push([3, 5, , 6]);
return [4 /*yield*/, this.OCClient.sessionInit(this.requestId, sessionInitOptionalParams)];
case 4:
_b.sent();
return [3 /*break*/, 6];
case 5:
error_1 = _b.sent();
console.error("OmnichannelChatSDK/startChat/sessionInit/error " + error_1);
return [2 /*return*/, error_1];
case 6:
_b.trys.push([6, 8, , 9]);
return [4 /*yield*/, this.IC3Client.initialize({
token: this.chatToken.token,
regionGtms: this.chatToken.regionGTMS,
visitor: true
})];
case 7:
_b.sent();
return [3 /*break*/, 9];
case 8:
error_2 = _b.sent();
console.error("OmnichannelChatSDK/startChat/initialize/error " + error_2);
return [2 /*return*/, error_2];
case 9:
_b.trys.push([9, 11, , 12]);
_a = this;
return [4 /*yield*/, this.IC3Client.joinConversation(this.chatToken.chatId)];
case 10:
_a.conversation = _b.sent();
return [3 /*break*/, 12];
case 11:
error_3 = _b.sent();
console.error("OmnichannelChatSDK/startChat/joinConversation/error " + error_3);
return [2 /*return*/, error_3];
case 12: return [2 /*return*/];
}
});
});
};
OmnichannelChatSDK.prototype.endChat = function () {
return __awaiter(this, void 0, void 0, function () {
var sessionCloseOptionalParams, error_4;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
sessionCloseOptionalParams = {};
if (this.authenticatedUserToken) {
sessionCloseOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
}
_a.label = 1;
case 1:
_a.trys.push([1, 3, , 4]);
return [4 /*yield*/, this.OCClient.sessionClose(this.requestId, sessionCloseOptionalParams)];
case 2:
_a.sent();
this.conversation.disconnect();
this.conversation = null;
this.requestId = ocsdk_1.uuidv4();
this.chatToken = {};
return [3 /*break*/, 4];
case 3:
error_4 = _a.sent();
console.error("OmnichannelChatSDK/endChat/error " + error_4);
return [2 /*return*/, error_4];
case 4: return [2 /*return*/];
}
});
});
};
OmnichannelChatSDK.prototype.getCurrentLiveChatContext = function () {
return __awaiter(this, void 0, void 0, function () {
var chatToken, requestId, chatSession;
return __generator(this, function (_a) {
switch (_a.label) {
case 0: return [4 /*yield*/, this.getChatToken()];
case 1:
chatToken = _a.sent();
requestId = this.requestId;
chatSession = {
chatToken: chatToken,
requestId: requestId
};
if (Object.keys(chatSession.chatToken).length === 0) {
return [2 /*return*/, {}];
}
return [2 /*return*/, chatSession];
}
});
});
};
/**
* Gets PreChat Survey.
* @param parse Whether to parse PreChatSurvey to JSON or not.
*/
OmnichannelChatSDK.prototype.getPreChatSurvey = function (parse) {
if (parse === void 0) { parse = true; }
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_a) {
return [2 /*return*/, parse ? JSON.parse(this.preChatSurvey) : this.preChatSurvey];
});
});
};
OmnichannelChatSDK.prototype.getLiveChatConfig = function (cached) {
if (cached === void 0) { cached = true; }
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_a) {
if (cached) {
return [2 /*return*/, this.liveChatConfig];
}
return [2 /*return*/, this.getChatConfig()];
});
});
};
OmnichannelChatSDK.prototype.getChatToken = function (cached) {
if (cached === void 0) { cached = true; }
return __awaiter(this, void 0, void 0, function () {
var getChatTokenOptionalParams, chatToken, chatId, token, regionGtms, expiresIn, visitorId, voiceVideoCallToken, error_5;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
if (!!cached) return [3 /*break*/, 4];
_a.label = 1;
case 1:
_a.trys.push([1, 3, , 4]);
getChatTokenOptionalParams = {};
if (this.authenticatedUserToken) {
getChatTokenOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
}
return [4 /*yield*/, this.OCClient.getChatToken(this.requestId, getChatTokenOptionalParams)];
case 2:
chatToken = _a.sent();
chatId = chatToken.ChatId, token = chatToken.Token, regionGtms = chatToken.RegionGtms, expiresIn = chatToken.ExpiresIn, visitorId = chatToken.VisitorId, voiceVideoCallToken = chatToken.VoiceVideoCallToken;
this.chatToken = {
chatId: chatId,
regionGTMS: JSON.parse(regionGtms),
requestId: this.requestId,
token: token,
expiresIn: expiresIn,
visitorId: visitorId,
voiceVideoCallToken: voiceVideoCallToken
};
return [3 /*break*/, 4];
case 3:
error_5 = _a.sent();
console.error("OmnichannelChatSDK/getChatToken/error " + error_5);
return [3 /*break*/, 4];
case 4: return [2 /*return*/, this.chatToken];
}
});
});
};
OmnichannelChatSDK.prototype.getMessages = function () {
var _a;
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_b) {
return [2 /*return*/, (_a = this.conversation) === null || _a === void 0 ? void 0 : _a.getMessages()];
});
});
};
OmnichannelChatSDK.prototype.getDataMaskingRules = function () {
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_a) {
return [2 /*return*/, this.dataMaskingRules];
});
});
};
OmnichannelChatSDK.prototype.sendMessage = function (message) {
return __awaiter(this, void 0, void 0, function () {
var _a, disable, maskingCharacter, content, _i, _b, maskingRule, regex, match, replaceStr, messageToSend;
return __generator(this, function (_c) {
_a = this.chatSDKConfig.dataMasking, disable = _a.disable, maskingCharacter = _a.maskingCharacter;
content = message.content;
if (Object.keys(this.dataMaskingRules).length > 0 && !disable) {
for (_i = 0, _b = Object.values(this.dataMaskingRules); _i < _b.length; _i++) {
maskingRule = _b[_i];
regex = new RegExp(maskingRule, 'g');
match = void 0;
while (match = regex.exec(content)) { // eslint-disable-line no-cond-assign
replaceStr = match[0].replace(/./g, maskingCharacter);
content = content.replace(match[0], replaceStr);
}
}
}
message.content = content;
messageToSend = {
content: message.content,
timestamp: new Date(),
contentType: MessageContentType_1.default.Text,
deliveryMode: DeliveryMode_1.default.Bridged,
messageType: MessageType_1.default.UserMessage,
properties: undefined,
tags: [],
sender: {
displayName: "Customer",
id: "customer",
type: PersonType_1.default.User
}
};
if (message.tags) {
messageToSend.tags = message.tags;
}
if (message.timestamp) {
messageToSend.timestamp = message.timestamp;
}
return [2 /*return*/, this.conversation.sendMessage(messageToSend)];
});
});
};
OmnichannelChatSDK.prototype.onNewMessage = function (onNewMessageCallback) {
var _a;
(_a = this.conversation) === null || _a === void 0 ? void 0 : _a.registerOnNewMessage(function (message) {
var messageType = message.messageType;
// Filter out customer messages
if (utilities_1.isCustomerMessage(message)) {
return;
}
if (messageType !== MessageType_1.default.Typing) {
onNewMessageCallback(message);
}
});
};
OmnichannelChatSDK.prototype.sendTypingEvent = function () {
return __awaiter(this, void 0, void 0, function () {
var typingPayload, members, botMembers, error_6;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
typingPayload = "{isTyping: 0}";
_a.label = 1;
case 1:
_a.trys.push([1, 5, , 6]);
return [4 /*yield*/, this.conversation.indicateTypingStatus(0)];
case 2:
_a.sent();
return [4 /*yield*/, this.conversation.getMembers()];
case 3:
members = _a.sent();
botMembers = members.filter(function (member) { return member.type === PersonType_1.default.Bot; });
return [4 /*yield*/, this.conversation.sendMessageToBot(botMembers[0].id, { payload: typingPayload })];
case 4:
_a.sent();
return [3 /*break*/, 6];
case 5:
error_6 = _a.sent();
console.error("OmnichannelChatSDK/sendTypingEvent/error");
return [2 /*return*/, error_6];
case 6: return [2 /*return*/];
}
});
});
};
OmnichannelChatSDK.prototype.onTypingEvent = function (onTypingEventCallback) {
var _a;
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_b) {
(_a = this.conversation) === null || _a === void 0 ? void 0 : _a.registerOnNewMessage(function (message) {
var messageType = message.messageType;
// Filter out customer messages
if (utilities_1.isCustomerMessage(message)) {
return;
}
if (messageType === MessageType_1.default.Typing) {
onTypingEventCallback(message);
}
});
return [2 /*return*/];
});
});
};
OmnichannelChatSDK.prototype.onAgentEndSession = function (onAgentEndSessionCallback) {
var _a;
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_b) {
(_a = this.conversation) === null || _a === void 0 ? void 0 : _a.registerOnThreadUpdate(function (message) {
var members = message.members;
// Agent ending conversation would have 1 member left in the chat thread
if (members.length === 1) {
onAgentEndSessionCallback(message);
}
});
return [2 /*return*/];
});
});
};
OmnichannelChatSDK.prototype.uploadFileAttachment = function (fileInfo) {
return __awaiter(this, void 0, void 0, function () {
var fileMetadata, messageToSend, error_7;
return __generator(this, function (_a) {
switch (_a.label) {
case 0: return [4 /*yield*/, this.conversation.sendFileData(fileInfo, FileSharingProtocolType_1.default.AmsBasedFileSharing)];
case 1:
fileMetadata = _a.sent();
messageToSend = {
content: "",
timestamp: new Date(),
contentType: MessageContentType_1.default.Text,
deliveryMode: DeliveryMode_1.default.Bridged,
messageType: MessageType_1.default.UserMessage,
tags: [],
sender: {
displayName: "Customer",
id: "customer",
type: PersonType_1.default.User,
},
fileMetadata: fileMetadata
};
_a.label = 2;
case 2:
_a.trys.push([2, 4, , 5]);
return [4 /*yield*/, this.conversation.sendFileMessage(fileMetadata, messageToSend)];
case 3:
_a.sent();
return [2 /*return*/, messageToSend];
case 4:
error_7 = _a.sent();
console.error("OmnichannelChatSDK/uploadFileAttachment/error: " + error_7);
return [2 /*return*/, error_7];
case 5: return [2 /*return*/];
}
});
});
};
OmnichannelChatSDK.prototype.downloadFileAttachment = function (fileMetadata) {
return __awaiter(this, void 0, void 0, function () {
return __generator(this, function (_a) {
return [2 /*return*/, this.conversation.downloadFile(fileMetadata)];
});
});
};
OmnichannelChatSDK.prototype.emailLiveChatTranscript = function (body) {
return __awaiter(this, void 0, void 0, function () {
var emailTranscriptOptionalParams, emailRequestBody;
return __generator(this, function (_a) {
emailTranscriptOptionalParams = {};
if (this.authenticatedUserToken) {
emailTranscriptOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
}
emailRequestBody = {
ChatId: this.chatToken.chatId,
EmailAddress: body.emailAddress,
DefaultAttachmentMessage: body.attachmentMessage,
CustomerLocale: body.locale
};
return [2 /*return*/, this.OCClient.emailTranscript(this.requestId, this.chatToken.token, emailRequestBody, emailTranscriptOptionalParams)];
});
});
};
OmnichannelChatSDK.prototype.getLiveChatTranscript = function () {
return __awaiter(this, void 0, void 0, function () {
var getChatTranscriptOptionalParams;
return __generator(this, function (_a) {
getChatTranscriptOptionalParams = {};
if (this.authenticatedUserToken) {
getChatTranscriptOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
}
return [2 /*return*/, this.OCClient.getChatTranscripts(this.requestId, this.chatToken.chatId, this.chatToken.token, getChatTranscriptOptionalParams)];
});
});
};
OmnichannelChatSDK.prototype.createChatAdapter = function (protocol) {
if (protocol === void 0) { protocol = ChatAdapterProtocols_1.default.IC3; }
return __awaiter(this, void 0, void 0, function () {
var _this = this;
return __generator(this, function (_a) {
if (platform_1.default.isNode() || platform_1.default.isReactNative()) {
return [2 /*return*/, Promise.reject('ChatAdapter is only supported on browser')];
}
if (protocol !== ChatAdapterProtocols_1.default.IC3) {
return [2 /*return*/, Promise.reject("ChatAdapter for protocol " + protocol + " currently not supported")];
}
return [2 /*return*/, new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
var ic3AdapterCDNUrl;
var _this = this;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
ic3AdapterCDNUrl = libraries_1.default.getIC3AdapterCDNUrl();
return [4 /*yield*/, WebUtils_1.loadScript(ic3AdapterCDNUrl, function () {
/* istanbul ignore next */
_this.debug && console.debug('IC3Adapter loaded!');
var adapterConfig = {
chatToken: _this.chatToken,
userDisplayName: 'Customer',
userId: 'teamsvisitor',
sdkURL: libraries_1.default.getIC3ClientCDNUrl()
};
var adapter = new window.Microsoft.BotFramework.WebChat.IC3Adapter(adapterConfig);
resolve(adapter);
}, function () {
reject('Failed to load IC3Adapter');
})];
case 1:
_a.sent();
return [2 /*return*/];
}
});
}); })];
});
});
};
OmnichannelChatSDK.prototype.getVoiceVideoCalling = function (params) {
if (params === void 0) { params = {}; }
return __awaiter(this, void 0, void 0, function () {
var chatConfig, liveWSAndLiveChatEngJoin, msdyn_widgetsnippet, widgetSnippetSourceRegex, result;
var _this = this;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
if (platform_1.default.isNode() || platform_1.default.isReactNative()) {
return [2 /*return*/, Promise.reject('VoiceVideoCalling is only supported on browser')];
}
if (this.callingOption.toString() === CallingOptionsOptionSetNumber_1.default.NoCalling.toString()) {
return [2 /*return*/, Promise.reject('Voice and video call is not enabled')];
}
return [4 /*yield*/, this.getChatConfig()];
case 1:
chatConfig = _a.sent();
liveWSAndLiveChatEngJoin = chatConfig.LiveWSAndLiveChatEngJoin;
msdyn_widgetsnippet = liveWSAndLiveChatEngJoin.msdyn_widgetsnippet;
widgetSnippetSourceRegex = new RegExp("src=\"(https:\\/\\/[\\w-.]+)[\\w-.\\/]+\"");
result = msdyn_widgetsnippet.match(widgetSnippetSourceRegex);
if (result && result.length) {
return [2 /*return*/, new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
var spoolSDKCDNUrl, LiveChatWidgetLibCDNUrl;
var _this = this;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
spoolSDKCDNUrl = result[1] + "/livechatwidget/WebChatControl/lib/spool-sdk/sdk.bundle.js";
return [4 /*yield*/, WebUtils_1.loadScript(spoolSDKCDNUrl, function () {
/* istanbul ignore next */
_this.debug && console.debug(spoolSDKCDNUrl + " loaded!");
}, function () {
reject('Failed to load SpoolSDK');
})];
case 1:
_a.sent();
LiveChatWidgetLibCDNUrl = result[1] + "/livechatwidget/WebChatControl/lib/LiveChatWidgetLibs.min.js";
return [4 /*yield*/, WebUtils_1.loadScript(LiveChatWidgetLibCDNUrl, function () { return __awaiter(_this, void 0, void 0, function () {
var VoiceVideoCalling;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
this.debug && console.debug(LiveChatWidgetLibCDNUrl + " loaded!");
return [4 /*yield*/, createVoiceVideoCalling_1.default(params)];
case 1:
VoiceVideoCalling = _a.sent();
resolve(VoiceVideoCalling);
return [2 /*return*/];
}
});
}); }, function () { return __awaiter(_this, void 0, void 0, function () {
return __generator(this, function (_a) {
reject('Failed to load VoiceVideoCalling');
return [2 /*return*/];
});
}); })];
case 2:
_a.sent();
return [2 /*return*/];
}
});
}); })];
}
return [2 /*return*/];
}
});
});
};
OmnichannelChatSDK.prototype.getIC3Client = function () {
return __awaiter(this, void 0, void 0, function () {
var IC3Client;
var _this = this;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
if (!(platform_1.default.isNode() || platform_1.default.isReactNative())) return [3 /*break*/, 2];
this.debug && console.debug('IC3Core');
// Use FramelessBridge from IC3Core
this.IC3SDKProvider = omnichannel_ic3core_1.SDKProvider;
return [4 /*yield*/, omnichannel_ic3core_1.SDKProvider.getSDK({
hostType: HostType_1.default.Page,
protocolType: ProtocoleType_1.default.IC3V1SDK
})];
case 1:
IC3Client = _a.sent();
IC3Client.setDebug(this.debug);
return [2 /*return*/, IC3Client];
case 2:
this.debug && console.debug('IC3Client');
// Use IC3Client if browser is detected
return [2 /*return*/, new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
var ic3ClientCDNUrl;
var _this = this;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
ic3ClientCDNUrl = libraries_1.default.getIC3ClientCDNUrl();
window.addEventListener("ic3:sdk:load", function () { return __awaiter(_this, void 0, void 0, function () {
var ic3sdk, IC3SDKProvider, IC3Client;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
// Use FramedBridge from IC3Client
/* istanbul ignore next */
this.debug && console.debug('ic3:sdk:load');
ic3sdk = window.Microsoft.CRM.Omnichannel.IC3Client.SDK;
IC3SDKProvider = ic3sdk.SDKProvider;
this.IC3SDKProvider = IC3SDKProvider;
return [4 /*yield*/, IC3SDKProvider.getSDK({
hostType: HostType_1.default.IFrame,
protocolType: ProtocoleType_1.default.IC3V1SDK
})];
case 1:
IC3Client = _a.sent();
resolve(IC3Client);
return [2 /*return*/];
}
});
}); });
return [4 /*yield*/, WebUtils_1.loadScript(ic3ClientCDNUrl, function () {
_this.debug && console.debug('IC3Client loaded!');
}, function () {
reject('Failed to load IC3Adapter');
})];
case 1:
_a.sent();
return [2 /*return*/];
}
});
}); })];
}
});
});
};
OmnichannelChatSDK.prototype.getChatConfig = function () {
return __awaiter(this, void 0, void 0, function () {
var liveChatConfig, dataMaskingConfig, authSettings, liveWSAndLiveChatEngJoin, setting, preChatSurvey, msdyn_prechatenabled, msdyn_callingoptions, isPreChatEnabled, token, error_8;
return __generator(this, function (_a) {
switch (_a.label) {
case 0:
_a.trys.push([0, 5, , 6]);
return [4 /*yield*/, this.OCClient.getChatConfig()];
case 1:
liveChatConfig = _a.sent();
dataMaskingConfig = liveChatConfig.DataMaskingInfo, authSettings = liveChatConfig.LiveChatConfigAuthSettings, liveWSAndLiveChatEngJoin = liveChatConfig.LiveWSAndLiveChatEngJoin;
setting = dataMaskingConfig.setting;
if (setting.msdyn_maskforcustomer) {
this.dataMaskingRules = dataMaskingConfig.dataMaskingRules;
}
if (authSettings) {
this.authSettings = authSettings;
}
preChatSurvey = liveWSAndLiveChatEngJoin.PreChatSurvey, msdyn_prechatenabled = liveWSAndLiveChatEngJoin.msdyn_prechatenabled, msdyn_callingoptions = liveWSAndLiveChatEngJoin.msdyn_callingoptions;
isPreChatEnabled = msdyn_prechatenabled === true || msdyn_prechatenabled == "true";
if (isPreChatEnabled && preChatSurvey && preChatSurvey.trim().length > 0) {
this.preChatSurvey = preChatSurvey;
}
if (!this.authSettings) return [3 /*break*/, 4];
if (!this.chatSDKConfig.getAuthToken) return [3 /*break*/, 3];
this.debug && console.log("OmnichannelChatSDK/getChatConfig/auth settings with auth and getAuthToken!", this.authSettings, this.chatSDKConfig.getAuthToken);
return [4 /*yield*/, this.chatSDKConfig.getAuthToken()];
case 2:
token = _a.sent();
if (token) {
this.authenticatedUserToken = token;
}
else {
console.warn("OmnichannelChatSDK/getChatConfig/auth, chat requires auth, but getAuthToken() returned null");
}
return [3 /*break*/, 4];
case 3:
console.warn("OmnichannelChatSDK/getChatConfig/auth, chat requires auth, but getAuthToken() is missing");
_a.label = 4;
case 4:
if (this.preChatSurvey) {
this.debug && console.log('Prechat Survey!');
}
this.callingOption = msdyn_callingoptions;
this.liveChatConfig = liveChatConfig;
return [2 /*return*/, this.liveChatConfig];
case 5:
error_8 = _a.sent();
console.error("OmnichannelChatSDK/getChatConfig/error " + error_8);
return [2 /*return*/, error_8];
case 6: return [2 /*return*/];
}
});
});
};
return OmnichannelChatSDK;
}());
exports.default = OmnichannelChatSDK;
//# sourceMappingURL=OmnichannelChatSDK.js.map