@kiwicom/smart-faq/src/index.js

Smart FAQ

// @flow

/*  eslint-disable import/no-extraneous-dependencies, jsx-a11y/click-events-have-key-events, jsx-a11y/no-static-element-interactions, no-console */
import React from 'react';
import ReactDOM from 'react-dom';
import Cookies from 'js-cookie';
import Raven from 'raven-js';

import SmartFAQApp from './SmartFAQApp';
import ContactFormChatApp from './ContactFormChatApp';
import CustomerSupportPhones from './CustomerSupportPhones';
import { Requester } from './staging/Requests';
import type { User } from './types';
import { loadStaticTranslations } from './shared/helpers/translationUtils';
import brandConfigs from '../static/brands.json';
import LoginModal from './staging/LoginModal';

type Props = {||};

type State = {|
  showLoginModal: boolean,
  showPhoneLines: boolean,
  isClosable: boolean,
  user: User,
  loginToken: ?string,
  kwAuthToken: string,
  simpleToken: string,
  helpQuery: ?string,
  showEmergencies: boolean,
  showBooking: boolean,
  showPriorityLine: boolean,
  enableChat: boolean,
  forceChat: boolean,
  brand: string,
  language: string,
  translations: { [key: string]: string },
  languageDirection: string,
  bid: ?number,
|};

const user = {
  id: '1',
  email: 'joe.doe@example.com',
  firstname: 'Joe',
  lastname: 'Doe',
};

const emergencies = [
  'Because of the middle age ways how to get to Prague Airport and all donkeys are at strike, we are receiving far more contacts than usual. Please solve your request in our shiny mobile app.',
  'The political unrest in Catalan republic has affected many flights and we are experiencing a high number of contacts. Please departure to Belgium to avoid prison.',
];

const chatConfig = {
  CHAT_GUID: process.env.CHAT_GUID || '',
  CHAT_DEPLOYMENT_KEY: process.env.CHAT_DEPLOYMENT_KEY || '',
  CHAT_ORG_ID: process.env.CHAT_ORG_ID || '',
  CHAT_QUEUE_NAME: process.env.CHAT_QUEUE_NAME || 'CHAT TEST',
};

class Root extends React.Component<Props, State> {
  input: ?HTMLInputElement;

  constructor(props) {
    super(props);

    const loginToken = Cookies.get('loginToken');
    const simpleToken = Cookies.get('simpleToken');
    const kwAuthToken = Cookies.get('kwAuthToken');
    const forceChat = sessionStorage.getItem('forceChat');
    window.GuaranteeChatForce = forceChat
      ? Boolean(parseInt(forceChat))
      : false;

    // helpers for cypress
    const paramsString = window.location.search;
    const params = new URLSearchParams(paramsString);
    const helpQueryString = params.get('help');
    const enableChat = Cookies.get('enableChat')
      ? Boolean(parseInt(Cookies.get('enableChat')))
      : true;
    const showEmergencies = Cookies.get('showEmergencies')
      ? Boolean(parseInt(Cookies.get('showEmergencies')))
      : false;
    const showBooking = Cookies.get('showBooking')
      ? Boolean(parseInt(Cookies.get('showBooking')))
      : true;
    const bid = Cookies.get('selectedBooking')
      ? Number(Cookies.get('selectedBooking'))
      : null;
    const brand = Cookies.get('brand') || 'kiwicom';

    this.state = {
      isClosable: true,
      user: loginToken ? user : null,
      loginToken,
      simpleToken,
      kwAuthToken,
      enableChat,
      showPriorityLine: true,
      forceChat: window.GuaranteeChatForce,
      showEmergencies,
      showLoginModal: false,
      showBooking,
      helpQuery: helpQueryString ? helpQueryString : '/',
      brand,
      language: 'en',
      translations: loadStaticTranslations('en'),
      languageDirection: 'ltr',
      bid,
      showPhoneLines: false,
    };
    this.setupLogs();
  }

  componentDidMount() {
    window.addEventListener('keydown', this.onKeyDown);
  }

  componentWillUnmount() {
    window.removeEventListener('keydown', this.onKeyDown);
  }

  onKeyDown = e => {
    if (e.noInputFocus) {
      return;
    }

    this.input && this.input.focus();
  };

  onToggleChat = () => {
    this.setState(({ enableChat }) => ({ enableChat: !enableChat }));
  };

  onForceChat = () => {
    if (typeof window === 'undefined') {
      return;
    }

    const forceChat = !window.GuaranteeChatForce;
    sessionStorage.setItem('forceChat', forceChat ? '1' : '0');
    window.GuaranteeChatForce = forceChat;
    this.setState({ forceChat });
  };

  setupLogs = () => {
    if (
      process.env.NODE_ENV === 'production' &&
      process.env.SENTRY_URL_STAGING
    ) {
      window.Raven = Raven;
      Raven.config(process.env.SENTRY_URL_STAGING).install();
    }
  };

  processLogin = async (email: string, password: string) => {
    if (!(email && password)) {
      console.error('Testing user not set in env vars.');
      return;
    }

    const loginToken = await Requester.login(
      email,
      password,
      '',
      this.state.brand,
    );
    Cookies.set('loginToken', loginToken);

    window.location.reload();
  };

  handleLogin = () => {
    this.setState({ showLoginModal: true });
  };

  handleLogout = async () => {
    this.setState({
      user: null,
      loginToken: null,
      simpleToken: '',
      kwAuthToken: '',
    });
    Cookies.remove('loginToken');
    Cookies.remove('simpleToken');
    Cookies.remove('kwAuthToken');
  };

  handleAppWithOpenChatClose = (isClosable: boolean) => {
    this.setState({ isClosable });
  };

  handleBidChange = e => {
    const value = e.target.value;
    const bid = value ? Number(value) : null;

    this.setState({ bid: Number.isFinite(bid) ? bid : null });
  };

  handleTokenChange = e => {
    this.setState({ simpleToken: e.target.value });
  };

  handleKwTokenChange = e => {
    this.setState({ kwAuthToken: e.target.value });
  };

  toggleApp = () => {
    this.setState(({ helpQuery }) => ({ helpQuery: helpQuery ? null : '/' }));
  };

  closeApp = () => {
    if (!this.state.isClosable) {
      const canClose = window.confirm(
        'Closing this window will cause the chat connection to be interrupted, do you want to proceed?',
      );

      if (!canClose) {
        return;
      }
    }

    this.setState({ helpQuery: null });
  };

  toggleEmergencies = () => {
    this.setState(({ showEmergencies }) => ({
      showEmergencies: !showEmergencies,
    }));
  };

  toggleBooking = () => {
    this.setState(({ showBooking }) => ({ showBooking: !showBooking }));
  };

  togglePhonesList = () => {
    this.setState(({ showPhoneLines }) => ({
      showPhoneLines: !showPhoneLines,
    }));
  };

  togglePriorityLine = () => {
    this.setState(({ showPriorityLine }) => ({
      showPriorityLine: !showPriorityLine,
    }));
  };

  changeLanguage = (e: SyntheticInputEvent<HTMLInputElement>) => {
    const language = e.target.value;
    this.setState({ language, translations: loadStaticTranslations(language) });
  };

  changelanguageDirection = (e: SyntheticInputEvent<HTMLInputElement>) => {
    this.setState({ languageDirection: e.target.value });
  };

  changeBrand = (e: SyntheticInputEvent<HTMLInputElement>) => {
    const brand = e.target.value;
    this.setState({ brand });
    Cookies.set('brand', brand);
  };

  render() {
    const {
      helpQuery,
      showEmergencies,
      language,
      languageDirection,
      brand,
      showLoginModal,
      showPhoneLines,
    } = this.state;

    const brandConfig = brandConfigs[brand] || brandConfigs['kiwicom'];

    return (
      <div>
        {showLoginModal && (
          <LoginModal
            onSubmit={(email, password) => this.processLogin(email, password)}
            onClose={() => this.setState({ showLoginModal: false })}
          />
        )}
        <div
          className="toggler"
          onKeyUp={() => {}}
          role="button"
          tabIndex="-1"
          onClick={this.toggleApp}
        >
          Toggle SmartFAQ
        </div>
        <div className="mockedMainView">
          <div>
            <h3>Show some emergencies</h3>
            <input
              type="checkbox"
              checked={showEmergencies}
              onChange={this.toggleEmergencies}
            />
            <h3>Enable booking screen</h3>
            <input
              type="checkbox"
              checked={this.state.showBooking}
              onChange={this.toggleBooking}
            />
            <h3>Enable chat</h3>
            <input
              type="checkbox"
              checked={this.state.enableChat}
              onChange={this.onToggleChat}
            />
            <h3>Force chat to be always available</h3>
            <input
              type="checkbox"
              onChange={this.onForceChat}
              checked={this.state.forceChat}
            />
            <h3>Show Customer Support Phones List</h3>
            <input
              type="checkbox"
              onChange={this.togglePhonesList}
              checked={this.state.showPhoneLines}
            />
            <br />
            <label htmlFor="priorityLine">
              show priority line
              <input
                id="priorityLine"
                type="checkbox"
                onChange={this.togglePriorityLine}
                checked={this.state.showPriorityLine}
              />
            </label>

            <h3>Set BID & simple token for debugging.</h3>
            <input
              onChange={this.handleBidChange}
              value={this.state.bid || ''}
              placeholder="BID"
            />
            <input
              onChange={this.handleTokenChange}
              value={this.state.simpleToken}
              placeholder="Simple token"
            />
            <div>
              <h3>Set KW-Auth-Token for debugging.</h3>
              <input
                onChange={this.handleKwTokenChange}
                value={this.state.kwAuthToken}
                placeholder="KW-Auth-Token"
              />
            </div>
            <h3>Change languages</h3>
            <label htmlFor="en-GB">
              <input
                type="radio"
                value="en"
                id="en-GB"
                checked={language === 'en'}
                onChange={this.changeLanguage}
              />
              English(en-GB)
            </label>
            <label htmlFor="es-ES">
              <input
                type="radio"
                value="es"
                id="es-ES"
                checked={language === 'es'}
                onChange={this.changeLanguage}
              />
              Spanish(es-ES)
            </label>
            <label htmlFor="cs-CZ">
              <input
                type="radio"
                value="cz"
                id="cs-CZ"
                checked={language === 'cz'}
                onChange={this.changeLanguage}
              />
              Czech(cs-CZ)
            </label>
            <h3>Change brand</h3>
            <label htmlFor="kiwicom">
              <input
                type="radio"
                value="kiwicom"
                id="kiwicom"
                checked={brand === 'kiwicom'}
                onChange={this.changeBrand}
              />
              Kiwi.com
            </label>
            <label htmlFor="visitberlin">
              <input
                type="radio"
                value="visitberlin"
                id="visitberlin"
                checked={brand === 'visitberlin'}
                onChange={this.changeBrand}
              />
              Visit Berlin
            </label>
            <label htmlFor="holidaypirates">
              <input
                type="radio"
                value="holidaypirates"
                id="holidaypirates"
                checked={brand === 'holidaypirates'}
                onChange={this.changeBrand}
              />
              Holiday Pirates
            </label>
            <h3>Change from LTR to RTL languages</h3>
            <label htmlFor="LTR">
              <input
                type="radio"
                value="ltr"
                id="LTR"
                checked={languageDirection === 'ltr'}
                onChange={this.changelanguageDirection}
              />
              LTR
            </label>
            <label htmlFor="RTL">
              <input
                type="radio"
                value="rtl"
                id="RTL"
                checked={languageDirection === 'rtl'}
                onChange={this.changelanguageDirection}
              />
              RTL
            </label>
          </div>
          <div>
            <ContactFormChatApp.BookingInfoProvider
              value={{ onLoad: leg => console.log(leg) }}
            >
              <ContactFormChatApp
                language={language}
                brand={this.state.brand}
                translations={null}
                chatConfig={chatConfig}
                loginToken={this.state.loginToken}
                simpleToken={this.state.simpleToken}
                kwAuthToken={this.state.kwAuthToken}
                bid={this.state.bid}
                enableChat={this.state.enableChat}
              />
            </ContactFormChatApp.BookingInfoProvider>
          </div>
          <div>
            {showPhoneLines && (
              <CustomerSupportPhones
                language={language}
                showPriorityLine={this.state.showPriorityLine}
                translations={this.state.translations}
                linkToLearnMoreArticle={() => undefined}
              />
            )}
          </div>
        </div>
        {helpQuery && (
          <div className="sidebarOverlay" onClick={this.closeApp} />
        )}
        <div className="sidebar" dir={languageDirection}>
          <SmartFAQApp
            onClose={this.closeApp}
            onLogin={this.handleLogin}
            onLogout={this.handleLogout}
            translations={this.state.translations}
            language={language}
            direction={languageDirection}
            brandConfig={brandConfig}
            brand={this.state.brand}
            user={this.state.user}
            route={helpQuery}
            bid={this.state.bid}
            showBooking={this.state.showBooking}
            loginToken={this.state.loginToken}
            simpleToken={this.state.simpleToken}
            kwAuthToken={this.state.kwAuthToken}
            enableChat={this.state.enableChat}
            chatConfig={chatConfig}
            onToggleIsClosable={this.handleAppWithOpenChatClose}
            emergencies={showEmergencies ? emergencies : []}
            isChatActive={!this.state.isClosable}
          />
        </div>
        <style jsx global>
          {`
            .sidebar {
              position: fixed;
              right: 0;
              top: 0;
            }
            .sidebarOverlay {
              position: fixed;
              top: 0;
              left: 0;
              width: 100%;
              height: 100%;
              background: rgba(0, 0, 0, 0.5);
            }
            .mockedMainView {
              margin-top: 100px;
              display: flex;
            }
            .toggler {
              position: fixed;
              top: 20px;
              left: 20px;
              cursor: pointer;
              color: white;
              border: 3px solid green;
              padding: 5px;
              outline: none;
              background: green;
            }
          `}
        </style>
      </div>
    );
  }
}

(() => {
  const root = document.createElement('div');
  root.setAttribute('id', 'root');

  if (!document.body) {
    throw new Error('No browser?');
  }

  document.body.appendChild(root);

  const id = document.getElementById('root');

  if (!id) {
    throw new Error('Root element is missing!');
  }

  ReactDOM.render(<Root />, id);
})();