@itentialopensource/adapter-solarwinds_servicedesk
Version:
This adapter integrates with system described as: solarwindsServiceDeskApi.
116 lines • 2.67 kB
JSON
[
{
"problem": {
"id": "10000",
"number": "1000",
"name": "Problem Name",
"description": "description",
"state": "New",
"root_cause": "Root cause description",
"symptoms": "Symptoms description",
"workaround": "workaround description",
"site": {
"id": "1",
"name": "Austin TX, USA",
"location": "AUS",
"description": "",
"time_zone": ""
},
"department": {
"id": "1",
"name": "Support",
"description": "",
"default_assignee_id": "1"
},
"priority": "High",
"created_by": {
"id": "1",
"account_id": "1",
"user_id": "1",
"email": "john.doe@email.com",
"name": "John Doe",
"disabled": false,
"avatar": {
"type": "initials",
"color": "#fd4165",
"initials": "JD"
}
},
"assignee": {
"group_id": "1",
"is_user": "true",
"id": "1",
"name": "John Doe",
"email": "john.doe@email.com",
"avatar": {
"type": "initials",
"color": "#fd4165",
"initials": "JD"
}
},
"requester": {
"id": "1",
"account_id": "1",
"user_id": "1",
"email": "john.doe@email.com",
"name": "John Doe",
"disabled": false,
"avatar": {
"type": "initials",
"color": "#fd4165",
"initials": "JD"
}
},
"custom_fields_values": [
{
"id": "10",
"custom_field_id": "1",
"name": "Text custom field",
"value": "content",
"options": "",
"type_name": "Text"
},
{
"id": "100",
"custom_field_id": "2",
"name": "User custom field",
"value": "1",
"options": "",
"type_name": "User",
"user": {
"group_id": 1,
"is_user": true,
"id": 1,
"name": "John Doe",
"email": "john.doe@email.com"
}
}
],
"tags": [
{
"id": 1,
"name": "tag1",
"taggings_count": 1
}
],
"incidents": [
{
"id": "100",
"href": "https://mydomain.com/incidents/100"
}
],
"changes": [
{
"id": "100",
"href": "https://mydomain.com/changes/100"
}
],
"configuration_items": [
{
"id": "100",
"href": "https://mydomain.com/configuration_items/100"
}
]
}
}
]