@itentialopensource/adapter-servicenow
Version:
This adapter integrates with system described as: servicenowMadrid.
1,110 lines (1,109 loc) • 220 kB
JSON
{
"result": [
{
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"short_description": null,
"kb_article": "",
"icon": "images/icons/catalog_item.gifx",
"description": "<p class=\"p1\"><font size=\"2\"><span class=\"s1\">Request an existing Standard Change Template is made unavailable when it is no longer required or no longer acceptable as a Standard Change. This will be confirmed by your Change Management team.</span></font></p>",
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"type": "record_producer",
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
"active": true,
"title": "Service Catalog"
}
],
"name": "Retire a Standard Change Template",
"show_wishlist": true,
"category": {
"sys_id": "00728916937002002dcef157b67ffb6d",
"title": "Template Management"
},
"order": 30,
"show_delivery_time": true
},
{
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"icon": "4cc3ec3d471211002ee987e8dee490d0.iix",
"description": "<p><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">A role delegator may delegate any role they have to any member of the specified group</font></p>",
"show_price": false,
"mandatory_attachment": false,
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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"name": "Grant role delegation rights within a group",
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"category": {
"sys_id": "496a3a7e0a0a0bc00089b39df14eb56e",
"title": "Role Delegation"
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"show_delivery_time": true
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{
"sys_id": "039c516237b1300054b6a3549dbe5dfc",
"short_description": "Microsoft Access",
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"description": "\n\n\t\t\t\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"3\">\n\t\t\t\t\tMicrosoft Access</font>\n\t\t\t\t<font color=\"#808080\" face=\"arial,helvetica,sans-serif\" size=\"3\">\n\t\t\t\t\t<br />\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<ul><li>\n\t\t\t\t\t<font color=\"#808080\">Publish, update, manage, and share data with others via the web-</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Analyze your information from multiple sources and gain more insights by bringing together all of your data, from spreadsheets to server databases</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Keep your data secure and compliant with easy data backup and auditing</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Simplified Expression Builder makes it faster and easier for you to build out logic and expressions in your database</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Data caching helps ensure that changes made to applications and data while you're offline—including line-of-business information—are automatically synchronized when a connection is restored</font>\n\t\t\t\t</li></ul>",
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{
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"short_description": "Lenovo - Carbon x1",
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"icon": "1195c2084f889200086eeed18110c74a.iix",
"description": "<p><font size=\"3\"><span>x1 Carbon</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">The x1 Carbon is Lenovo's lightest ThinkPad yet. It provides a QHD display that fights glare and weighs less than three pounds. Ideal for most computing tasks, and highly mobile. </span></p>\n<p><span style=\"font-size: 10.0pt;\">Technical Specs:</span></p>\n<ul><li><span style=\"font-size: 10.0pt;\">Intel core i5 processor</span></li><li><span style=\"font-size: 10.0pt;\">512GB solid state drive (SSD) </span></li><li><span style=\"font-size: 10.0pt;\">Backlit keyboard</span></li></ul>",
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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"category": {
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"title": "Hardware"
},
"show_delivery_time": true
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{
"sys_id": "060f3afa3731300054b6a3549dbe5d3e",
"short_description": "Apple iPad 3",
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"description": "\n\t\t\t<p>\n\t\t\t\t<font size=\"3\">\n\t\t\t\t\t<span style=\"color: gray;\">\n\t\t\t\t\t\tiPad with Retina display Wi-Fi 16GB - Black </span>\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<span style=\"color: gray;\">Key Features:</span>\n\t\t\t</p>\n\t\t\t<ul><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Retina display (2048x1536 resolution)</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">16GB storage</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Wi-Fi enabled</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Built-in speaker, microphone and camera</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Up to 10 hours battery life</span>\n\t\t\t\t</li></ul>",
"mandatory_attachment": false,
"request_method": "",
"type": "catalog_item",
"visible_standalone": true,
"local_currency": "USD",
"sys_class_name": "pc_hardware_cat_item",
"content_type": "",
"price": "$600.00",
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"order": 0,
"show_price": true,
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
"active": true,
"title": "Service Catalog"
}
],
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"localized_recurring_price": "$0.00",
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"category": {
"sys_id": "b06546f23731300054b6a3549dbe5dd8",
"title": "Tablets"
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{
"sys_id": "0c56a1ea4fc3c2c0960f95bd0210c739",
"short_description": "Collaborate Anywhere on Any Device with Cisco\n\t\t\tJabber\n\t\t",
"kb_article": "",
"icon": "87fe2d004f889200086eeed18110c754.iix",
"description": "<p><font size=\"3\"><span style=\"font-size: 10.0pt;\">Cisco Jabber 10.5, for Mac & PC</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">Collaborate Anywhere on Any Device with Cisco Jabber</span></p>\n<p><span style=\"font-size: 10.0pt;\">Experience the benefits of Cisco Jabber's latest release (10.5) that lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.</span></p>\n<p><span style=\"font-size: 10.0pt;\">Please contact ServiceNow IT Support for any questions around features.</span></p>",
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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"sys_id": "2809952237b1300054b6a3549dbe5dd4",
"title": "Software"
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},
{
"sys_id": "0c61f0c510247200964f77ffeec6c499",
"short_description": "Samsung Galaxy S7 Edge",
"kb_article": "",
"icon": "0061f0c510247200964f77ffeec6c4de.iix",
"description": "<p><span style=\"font-size: small;\"><span style=\"font-size: medium;\">The Galaxy S7 Edge offers a multitude of features packaged within cutting edge design.</span> </span></p>\n<p><span style=\"font-size: small;\">This phone will be part of the corporate mobile contract, and you will not be billed for its use. The phone has the following technical specifications:</span></p>\n<ul><li><span style=\"font-size: small;\">Android OS</span></li><li><span style=\"font-size: small;\">Dual edge Super AMOLED</span></li><li><span style=\"font-size: small;\">Silver Titanium</span></li><li><span style=\"font-size: small;\">CMOS 5.0 MP Camera Resolution Front</span></li><li><span style=\"font-size: small;\">Dual Pixel 12.0 MP Camera Resolution Back</span></li><li><span style=\"font-size: small;\">Wireless Charging</span></li><li><span style=\"font-size: small;\">External Memory MicroSD (Up to 256GB)<br /><br /></span></li></ul>\n<p><span> </span></p>",
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"request_method": "",
"type": "catalog_item",
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"local_currency": "USD",
"sys_class_name": "sc_cat_item",
"content_type": "",
"price": "$669.99",
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"order": 0,
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"picture": "b66238c510247200964f77ffeec6c407.iix",
"url": "",
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
"active": true,
"title": "Service Catalog"
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],
"name": "Samsung Galaxy S7 Edge",
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"category": {
"sys_id": "d68eb4d637b1300054b6a3549dbe5db2",
"title": "Mobiles"
},
"show_delivery_time": true
},
{
"sys_id": "0cf7477237153000158bbfc8bcbe5dec",
"short_description": "Google Nexus 7",
"kb_article": "",
"icon": "23766fdccb921200f2de77a4634c9cad.iix",
"description": "\n\t\t\t<p>\n\t\t\t\t<font size=\"3\">\n\t\t\t\t\t<span style=\"color: gray;\">\n\t\t\t\t\t\tGoogle Nexus 7 Black Wi-Fi 16GB Tablet, Model NEXUS7ASUS1B16</span>\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<span style=\"color: gray;\">Key Features:</span>\n\t\t\t</p>\n\t\t\t<ul><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">The world's 1st Android™ 4.1 Jelly Bean tablet</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">World’s first 7” quad-core tablet delivers an advanced multimedia experience with up to 9.5* hours of battery life</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">World's best NFC experience on a tablet with a textured tactile design for enhanced comfort measuring just 10.45mm thin and 340g light</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">ASUS TruVivid technology with Corning® Fit Glass for improved color clarity and scratch resistance</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">178 wide-viewing angle IPS display ensures unrivaled visual acuity</span>\n\t\t\t\t</li></ul>",
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"type": "catalog_item",
"visible_standalone": true,
"local_currency": "USD",
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"recurring_frequency": "Weekly",
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"order": 4,
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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"title": "Service Catalog"
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],
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"show_wishlist": true,
"category": {
"sys_id": "b06546f23731300054b6a3549dbe5dd8",
"title": "Tablets"
},
"show_delivery_time": true
},
{
"sys_id": "0d08837237153000158bbfc8bcbe5d02",
"short_description": "Apple iPhone 5",
"kb_article": "",
"icon": "images/service_catalog/generic_small.gifx",
"description": "\n\n\t\t\t\n\t\t\t<h3>\n\t\t\t\t<font face=\"arial,helvetica,sans-serif\" size=\"3\">\n\t\t\t\t\t<font color=\"#808080\">\n\t\t\t\t\t\tiPhone 5</font>\n\t\t\t\t</font>\n\t\t\t</h3>\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"2\">A slim and stylish design makes the Apple iPhone 5 smartphone lightweight and easy-to-carry around. </font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"2\">Key Features</font>\n\t\t\t</p>\n\t\t\t<ul><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Storage Capacity: 64 GB</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Color: Black and Slate</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Network Generation: 2G, 3G, 4G</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Style: Smartphone</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Camera: 8.0 MP</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font size=\"2\">\n\t\t\t\t\t\t<font color=\"#808080\">Operating System: iOS</font>\n\t\t\t\t\t</font>\n\t\t\t\t</li></ul>",
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"type": "catalog_item",
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"sys_class_name": "pc_hardware_cat_item",
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"price": "$599.99",
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"order": 10,
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{
"sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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],
"name": "Apple iPhone 5",
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"category": {
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"title": "Mobiles"
},
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},
{
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"short_description": "Create, edit or convert PDF files\n\t\t",
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"description": "<p><font size=\"3\" color=\"#808080\"> </font></p>\n<p style=\"color: #000000; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 13.333333969116211px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><font size=\"3\" color=\"#808080\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;\">Adobe® Acrobat® XI software brings you new features to make your day easier. From converting PDF files into editable Microsoft Word, Excel, or PowerPoint files to turning existing paper or Word forms into fillable PDF forms, Acrobat XI is loaded with new features to help you:</span></font></p>\n<ul class=\"product-description-list\" style=\"color: #000000; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 13.333333969116211px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><li><font size=\"3\" color=\"#808080\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;\">Convert PDFs — Convert PDF files to editable Microsoft Word, Excel, and PowerPoint files</span></font></li><li><font size=\"3\" color=\"#808080\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;\">Edit PDF files — Make fast, easy edits to text and images directly in PDF files</span></font></li><li><font size=\"3\" color=\"#808080\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;\">Create fillable PDF forms — Don’t waste time with inefficient paper or Word forms <br /></span></font></li></ul>\n<p><font size=\"3\" color=\"#808080\"> </font></p>",
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"catalogs": [
{
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"title": "Service Catalog"
}
],
"name": "Adobe Acrobat Pro",
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"sys_id": "2809952237b1300054b6a3549dbe5dd4",
"title": "Software"
},
"order": 0,
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},
{
"sys_id": "10a146fbc611227600d300edec66b1c2",
"short_description": "Professional binding and finishing for documents\n\t\t",
"kb_article": "",
"icon": "1582387f4f378200086eeed18110c747.iix",
"description": "<p><font size=\"3\" face=\"arial,helvetica,sans-serif\">Services Include:</font></p>\n<p><font size=\"2\" face=\"arial,helvetica,sans-serif\">Professional document printing, binding, and shipping for corporate meetings and events. </font></p>",
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{
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}
],
"name": "Finishing Services",
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"category": {
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"title": "Services"
},
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"show_delivery_time": true
},
{
"sys_id": "10a1b6e6c6112276010acf26cf16069a",
"short_description": "Document creation and design services\n\t\t",
"kb_article": "",
"icon": "2cd2b87f4f378200086eeed18110c7c4.iix",
"description": "<p><font size=\"3\"><span>Services include:</span></font></p>\n<ul><li><span style=\"font-size: 10.0pt;\">Detailed training material</span></li><li><span style=\"font-size: 10.0pt;\">Executive overviews</span></li><li><span style=\"font-size: 10.0pt;\">Customer presentations. </span></li></ul>",
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