@itentialopensource/adapter-servicenow/entities/CustomerServiceManagement/action.json

This adapter integrates with system described as: servicenowMadrid.

{
  "actions": [
    {
      "name": "getCSMAccount",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/account/{pathv1}?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/getCSMAccount-default.json"
        }
      ]
    },
    {
      "name": "queryCSMAccounts",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/account?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/queryCSMAccounts-default.json"
        }
      ]
    },
    {
      "name": "getCSMCase",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/sn_customerservice/case/{pathv1}?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/getCSMCase-default.json"
        }
      ]
    },
    {
      "name": "queryCSMCases",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/sn_customerservice/case?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/queryCSMCases-default.json"
        }
      ]
    },
    {
      "name": "createCSMCase",
      "protocol": "REST",
      "method": "POST",
      "entitypath": "{base_path}/{version}/sn_customerservice/case?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/createCSMCase-default.json"
        }
      ]
    },
    {
      "name": "updateCSMCase",
      "protocol": "REST",
      "method": "PUT",
      "entitypath": "{base_path}/{version}/sn_customerservice/case/{pathv1}?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/updateCSMCase-default.json"
        }
      ]
    },
    {
      "name": "getCSMConsumer",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/consumer/{pathv1}?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/getCSMConsumer-default.json"
        }
      ]
    },
    {
      "name": "queryCSMConsumers",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/consumer?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/queryCSMConsumers-default.json"
        }
      ]
    },
    {
      "name": "createCSMConsumer",
      "protocol": "REST",
      "method": "POST",
      "entitypath": "{base_path}/{version}/now/consumer?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "createschema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "",
          "mockFile": "mockdatafiles/createCSMConsumer-default.json"
        }
      ]
    },
    {
      "name": "getCSMContact",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/contact/{pathv1}?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/getCSMContact-default.json"
        }
      ]
    },
    {
      "name": "queryCSMContacts",
      "protocol": "REST",
      "method": "GET",
      "entitypath": "{base_path}/{version}/now/contact?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "schema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "result",
          "mockFile": "mockdatafiles/queryCSMContacts-default.json"
        }
      ]
    },
    {
      "name": "createCSMContact",
      "protocol": "REST",
      "method": "POST",
      "entitypath": "{base_path}/{version}/now/contact?{query}",
      "requestSchema": "schema.json",
      "responseSchema": "createschema.json",
      "timeout": 0,
      "sendEmpty": false,
      "sendGetBody": false,
      "requestDatatype": "JSON",
      "responseDatatype": "JSON",
      "headers": {},
      "responseObjects": [
        {
          "type": "default",
          "key": "",
          "mockFile": "mockdatafiles/createCSMContact-default.json"
        }
      ]
    }
  ]
}