@itentialopensource/adapter-servicenow/metadata.json

This adapter integrates with system described as: servicenowMadrid.

{
  "name": "adapter-servicenow",
  "webName": "Adapter for Integration to ServiceNow",
  "supportLevel": "certified",
  "vendor": "ServiceNow",
  "product": "IT Service Management",
  "techAlliance": true,
  "osVersions": [
    "San Diego",
    "Tokyo",
    "Utah",
    "Vancouver"
  ],
  "apiVersions": [],
  "iapVersions": [
    "2021.1.x",
    "2021.2.x",
    "2022.1.x",
    "2023.1.x"
  ],
  "method": "REST",
  "type": "Adapter",
  "domains": [
    "ITSM (Service Management)"
  ],
  "tags": [
    "Notifications & Ticket Management"
  ],
  "useCases": [
    "Create & Update Change Request",
    "Create & Update Incident Ticket",
    "Update Change Request state",
    "Create Issue"
  ],
  "deprecated": {
    "isDeprecated": false
  },
  "brokerSince": "",
  "authMethods": [
    {
      "type": "Basic Auth",
      "primary": true
    }
  ],
  "documentation": {
    "storeLink": "",
    "npmLink": "https://www.npmjs.com/package/@itentialopensource/adapter-servicenow",
    "repoLink": "https://gitlab.com/itentialopensource/adapters/adapter-servicenow",
    "docLink": "https://gitlab.com/itentialopensource/adapters/adapter-servicenow/-/blob/master/README.md?ref_type=heads",
    "demoLinks": [
      {
        "title": "Getting Real (Time) with Automating Network Change Management With ServiceNow",
        "link": "https://www.itential.com/blog/getting-real-time-with-automating-network-change-management-with-servicenow/"
      },
      {
        "title": "Integrating ServiceNow CMDB as a Source Of Truth to Drive Network Automation with Itential",
        "link": "https://www.itential.com/resource/demo/integrating-servicenow-cmdb-as-a-source-of-truth-to-drive-network-automation-with-itential/"
      },
      {
        "title": "INTEGRATION - Itential + ServiceNow",
        "link": "https://www.itential.com/solutions/integrations/servicenow-network-automation/"
      }
    ],
    "trainingLinks": [
      {
        "title": "Itential Academy",
        "link": "https://www.itential.com/itential-academy/"
      }
    ],
    "faqLink": "https://docs.itential.com/opensource/docs/troubleshooting-an-adapter",
    "contributeLink": "https://gitlab.com/itentialopensource/adapters/contributing-guide",
    "issueLink": "https://itential.atlassian.net/servicedesk/customer/portals",
    "webLink": "https://www.itential.com/adapters/servicenow/",
    "vendorLink": "https://www.servicenow.com/",
    "productLink": "https://www.servicenow.com/products/itsm.html",
    "apiLinks": [
      {
        "title": "San Diego REST API",
        "link": "https://developer.servicenow.com/dev.do#!/reference/api/sandiego/rest",
        "public": true
      },
      {
        "title": "Tokyo REST API",
        "link": "https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest",
        "public": true
      },
      {
        "title": "Utah REST API",
        "link": "https://developer.servicenow.com/dev.do#!/reference/api/utah/rest/",
        "public": true
      },
      {
        "title": "Vancouver REST API",
        "link": "https://developer.servicenow.com/dev.do#!/reference/api/vancouver/rest",
        "public": true
      }
    ],
    "workshopLinks": [
      {
        "title": "Create/Update Change Request"
      },
      {
        "title": "Create/Update Incident"
      }
    ],
    "workshopHomePage": "https://www.itential.com/get-started/"
  },
  "assets": [],
  "relatedItems": {
    "adapters": [],
    "integrations": [],
    "ecosystemApplications": [
      {
        "name": "Itential ServiceNow App",
        "webName": "Itential ServiceNow App",
        "overview": "Start automations in the Itential Platform from ServiceNow",
        "isDependency": false,
        "versions": [
          "^0.1.0"
        ],
        "storeLink": "https://store.servicenow.com/sn_appstore_store.do#!/store/application/f2ba728813da041032813092e144b01f",
        "docLink": "https://docs.itential.com/opensource/docs/servicenow-application",
        "webLink": ""
      }
    ],
    "workflowProjects": [
      {
        "name": "ServiceNow - Now Platform - REST",
        "webName": "ServiceNow Platform Modular Automations",
        "overview": "Project with workflows for the Now Platform from ServiceNow",
        "isDependency": false,
        "versions": [
          "^1.0.0"
        ],
        "repoLink": "https://gitlab.com/itentialopensource/pre-built-automations/servicenow-now-platform-rest",
        "docLink": "",
        "webLink": "https://www.itential.com/automations/servicenow-platform-modular-automations/"
      }
    ],
    "transformationProjects": [],
    "exampleProjects": []
  }
}