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@itentialopensource/adapter-servicenow

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This adapter integrates with system described as: servicenowMadrid.

417 lines 8.64 kB
{ "result": { "sys_id": { "display_value": "3fb18d43db440010a704fe1b6896192e", "value": "3fb18d43db440010a704fe1b6896192e" }, "reason": { "display_value": "", "value": "" }, "parent": { "display_value": "", "value": "" }, "watch_list": { "display_value": "", "value": "" }, "upon_reject": { "display_value": "Cancel all future Tasks", "value": "cancel" }, "sys_updated_on": { "display_value": "2019-09-26 16:18:49", "value": "2019-09-26 23:18:49", "display_value_internal": "2019-09-26 16:18:49" }, "type": { "display_value": "Emergency", "value": "emergency" }, "approval_history": { "display_value": "", "value": "" }, "test_plan": { "display_value": "", "value": "" }, "number": { "display_value": "CHG0030008", "value": "CHG0030008" }, "cab_delegate": { "display_value": "", "value": "" }, "requested_by_date": { "display_value": "", "value": "", "display_value_internal": "" }, "state": { "display_value": "New", "value": -5 }, "sys_created_by": { "display_value": "admin", "value": "admin" }, "knowledge": { "display_value": "false", "value": false }, "order": { "display_value": "", "value": "" }, "phase": { "display_value": "Requested", "value": "requested" }, "cmdb_ci": { "display_value": "", "value": "" }, "delivery_plan": { "display_value": "", "value": "" }, "impact": { "display_value": "3 - Low", "value": 3 }, "active": { "display_value": "true", "value": true }, "work_notes_list": { "display_value": "", "value": "" }, "priority": { "display_value": "4 - Low", "value": 4 }, "sys_domain_path": { "display_value": "/", "value": "/" }, "production_system": { "display_value": "false", "value": false }, "cab_recommendation": { "display_value": "", "value": "" }, "rejection_goto": { "display_value": "", "value": "" }, "review_date": { "display_value": "", "value": "", "display_value_internal": "" }, "requested_by": { "display_value": "System Administrator", "value": "6816f79cc0a8016401c5a33be04be441" }, "business_duration": { "display_value": "", "value": "" }, "group_list": { "display_value": "", "value": "" }, "change_plan": { "display_value": "", "value": "" }, "approval_set": { "display_value": "", "value": "", "display_value_internal": "" }, "wf_activity": { "display_value": "", "value": "" }, "implementation_plan": { "display_value": "", "value": "" }, "end_date": { "display_value": "", "value": "", "display_value_internal": "" }, "short_description": { "display_value": "", "value": "" }, "correlation_display": { "display_value": "", "value": "" }, "delivery_task": { "display_value": "", "value": "" }, "work_start": { "display_value": "", "value": "", "display_value_internal": "" }, "outside_maintenance_schedule": { "display_value": "false", "value": false }, "additional_assignee_list": { "display_value": "", "value": "" }, "std_change_producer_version": { "display_value": "", "value": "" }, "sys_class_name": { "display_value": "Change Request", "value": "change_request" }, "closed_by": { "display_value": "", "value": "" }, "follow_up": { "display_value": "", "value": "", "display_value_internal": "" }, "review_status": { "display_value": "", "value": "" }, "reassignment_count": { "display_value": "0", "value": 0 }, "start_date": { "display_value": "", "value": "", "display_value_internal": "" }, "assigned_to": { "display_value": "", "value": "" }, "variables": { "display_value": "variable_pool", "value": "variable_pool" }, "sla_due": { "display_value": "UNKNOWN", "value": "", "display_value_internal": "" }, "comments_and_work_notes": { "display_value": "", "value": "" }, "escalation": { "display_value": "Normal", "value": 0 }, "upon_approval": { "display_value": "Proceed to Next Task", "value": "proceed" }, "correlation_id": { "display_value": "", "value": "" }, "made_sla": { "display_value": "true", "value": true }, "backout_plan": { "display_value": "", "value": "" }, "conflict_status": { "display_value": "Not Run", "value": "Not Run" }, "sys_updated_by": { "display_value": "admin", "value": "admin" }, "opened_by": { "display_value": "System Administrator", "value": "6816f79cc0a8016401c5a33be04be441" }, "user_input": { "display_value": "", "value": "" }, "sys_created_on": { "display_value": "2019-09-26 16:18:49", "value": "2019-09-26 23:18:49", "display_value_internal": "2019-09-26 16:18:49" }, "on_hold_task": { "display_value": "", "value": "" }, "sys_domain": { "display_value": "global", "value": "global" }, "closed_at": { "display_value": "", "value": "", "display_value_internal": "" }, "review_comments": { "display_value": "", "value": "" }, "business_service": { "display_value": "", "value": "" }, "time_worked": { "display_value": "", "value": "" }, "expected_start": { "display_value": "", "value": "", "display_value_internal": "" }, "opened_at": { "display_value": "2019-09-26 16:18:49", "value": "2019-09-26 23:18:49", "display_value_internal": "2019-09-26 16:18:49" }, "work_end": { "display_value": "", "value": "", "display_value_internal": "" }, "phase_state": { "display_value": "Open", "value": "open" }, "cab_date": { "display_value": "", "value": "", "display_value_internal": "" }, "work_notes": { "display_value": "", "value": "" }, "close_code": { "display_value": "", "value": "" }, "assignment_group": { "display_value": "", "value": "" }, "description": { "display_value": "", "value": "" }, "on_hold_reason": { "display_value": "", "value": "" }, "calendar_duration": { "display_value": "", "value": "" }, "close_notes": { "display_value": "", "value": "" }, "contact_type": { "display_value": "", "value": "" }, "cab_required": { "display_value": "false", "value": false }, "urgency": { "display_value": "3 - Low", "value": 3 }, "scope": { "display_value": "Medium", "value": 3 }, "company": { "display_value": "", "value": "" }, "justification": { "display_value": "", "value": "" }, "activity_due": { "display_value": "UNKNOWN", "value": "", "display_value_internal": "" }, "comments": { "display_value": "", "value": "" }, "approval": { "display_value": "Not Yet Requested", "value": "not requested" }, "due_date": { "display_value": "", "value": "", "display_value_internal": "" }, "on_hold": { "display_value": "false", "value": false }, "sys_tags": { "display_value": "", "value": "" }, "conflict_last_run": { "display_value": "", "value": "", "display_value_internal": "" }, "risk": { "display_value": "Moderate", "value": 3 }, "location": { "display_value": "", "value": "" }, "category": { "display_value": "Other", "value": "Other" }, "risk_impact_analysis": { "display_value": "", "value": "" }, "__meta": { "ignoredFields": [] } } }