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@itentialopensource/adapter-salesforce_cases

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This adapter integrates with system described as: Salesforce Cases

gitlab.com/itentialopensource/adapters/adapter-salesforce_cases

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# Overview This adapter is used to integrate the Itential Platform with the Salesforce_cases System. The API that was used to build the adapter for Salesforce_cases is usually available in the report directory of this adapter. The adapter utilizes the Salesforce_cases API to provide the integrations that are deemed pertinent to Itential Platform. The ReadMe file is intended to provide information on this adapter it is generated from various other Markdown files. ## Details The Saleforce Cases adapter from Itential is used to integrate the Itential Platform with Saleforce Service Cloud to support and enhance the IT service management processes. With this adapter you have the ability to perform operations such as: - Get, Create, or Update Ticket For further technical details on how to install and use this adapter, please click the Technical Documentation tab.