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@hellotext/hellotext

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"use strict"; Object.defineProperty(exports, "__esModule", { value: true }); exports.default = void 0; var _dom = require("@floating-ui/dom"); var _stimulus = require("@hotwired/stimulus"); var _messages2 = _interopRequireDefault(require("../api/webchat/messages")); var _webchat_channel = _interopRequireDefault(require("../channels/webchat_channel")); var _hellotext = _interopRequireDefault(require("../hellotext")); var _core = require("../core"); var _webchat = require("../core/configuration/webchat"); var _usePopover = require("./mixins/usePopover"); var _useBehaviour = require("./webchat/useBehaviour"); var _useOpeningSequence = require("./webchat/useOpeningSequence"); var _useTeaser = require("./webchat/useTeaser"); function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; } function _classCallCheck(instance, Constructor) { if (!(instance instanceof Constructor)) { throw new TypeError("Cannot call a class as a function"); } } function _defineProperties(target, props) { for (var i = 0; i < props.length; i++) { var descriptor = props[i]; descriptor.enumerable = descriptor.enumerable || false; descriptor.configurable = true; if ("value" in descriptor) descriptor.writable = true; Object.defineProperty(target, _toPropertyKey(descriptor.key), descriptor); } } function _createClass(Constructor, protoProps, staticProps) { if (protoProps) _defineProperties(Constructor.prototype, protoProps); if (staticProps) _defineProperties(Constructor, staticProps); Object.defineProperty(Constructor, "prototype", { writable: false }); return Constructor; } function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); } function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); } function _get() { if (typeof Reflect !== "undefined" && Reflect.get) { _get = Reflect.get.bind(); } else { _get = function _get(target, property, receiver) { var base = _superPropBase(target, property); if (!base) return; var desc = Object.getOwnPropertyDescriptor(base, property); if (desc.get) { return desc.get.call(arguments.length < 3 ? target : receiver); } return desc.value; }; } return _get.apply(this, arguments); } function _superPropBase(object, property) { while (!Object.prototype.hasOwnProperty.call(object, property)) { object = _getPrototypeOf(object); if (object === null) break; } return object; } function _inherits(subClass, superClass) { if (typeof superClass !== "function" && superClass !== null) { throw new TypeError("Super expression must either be null or a function"); } subClass.prototype = Object.create(superClass && superClass.prototype, { constructor: { value: subClass, writable: true, configurable: true } }); Object.defineProperty(subClass, "prototype", { writable: false }); if (superClass) _setPrototypeOf(subClass, superClass); } function _setPrototypeOf(o, p) { _setPrototypeOf = Object.setPrototypeOf ? Object.setPrototypeOf.bind() : function _setPrototypeOf(o, p) { o.__proto__ = p; return o; }; return _setPrototypeOf(o, p); } function _createSuper(Derived) { var hasNativeReflectConstruct = _isNativeReflectConstruct(); return function _createSuperInternal() { var Super = _getPrototypeOf(Derived), result; if (hasNativeReflectConstruct) { var NewTarget = _getPrototypeOf(this).constructor; result = Reflect.construct(Super, arguments, NewTarget); } else { result = Super.apply(this, arguments); } return _possibleConstructorReturn(this, result); }; } function _possibleConstructorReturn(self, call) { if (call && (typeof call === "object" || typeof call === "function")) { return call; } else if (call !== void 0) { throw new TypeError("Derived constructors may only return object or undefined"); } return _assertThisInitialized(self); } function _assertThisInitialized(self) { if (self === void 0) { throw new ReferenceError("this hasn't been initialised - super() hasn't been called"); } return self; } function _isNativeReflectConstruct() { if (typeof Reflect === "undefined" || !Reflect.construct) return false; if (Reflect.construct.sham) return false; if (typeof Proxy === "function") return true; try { Boolean.prototype.valueOf.call(Reflect.construct(Boolean, [], function () {})); return true; } catch (e) { return false; } } function _getPrototypeOf(o) { _getPrototypeOf = Object.setPrototypeOf ? Object.getPrototypeOf.bind() : function _getPrototypeOf(o) { return o.__proto__ || Object.getPrototypeOf(o); }; return _getPrototypeOf(o); } const POPOVER_ANIMATION_DURATION = 120; const MESSAGE_TIMESTAMP_FORMAT_OPTIONS = { hour: 'numeric', minute: '2-digit' }; const MOBILE_USER_AGENT_PATTERN = /Android|iPhone|iPad|iPod/i; const SCROLL_ISOLATION_EVENT_OPTIONS = { capture: true, passive: true }; let _default = /*#__PURE__*/function (_Controller) { _inherits(_default, _Controller); var _super = _createSuper(_default); function _default() { _classCallCheck(this, _default); return _super.apply(this, arguments); } _createClass(_default, [{ key: "initialize", value: function initialize() { this.messagesAPI = new _messages2.default(this.idValue); this.webChatChannel = new _webchat_channel.default(this.idValue, _hellotext.default.session, this.conversationIdValue); this.files = []; this.messageIds = new Set(); this.catchUpAfterMessageId = null; this.fetchingCatchUpMessages = false; this.onMessageReceived = this.onMessageReceived.bind(this); this.onMessageReaction = this.onMessageReaction.bind(this); this.onTypingStart = this.onTypingStart.bind(this); this.captureCatchUpCursor = this.captureCatchUpCursor.bind(this); this.catchUpMessages = this.catchUpMessages.bind(this); this.onScroll = this.onScroll.bind(this); this.onOutboundMessageSent = this.onOutboundMessageSent.bind(this); this.closePopoverOnEscape = this.closePopoverOnEscape.bind(this); this.broadcastChannel = new BroadcastChannel(`hellotext--webchat--${this.idValue}`); this.webChatChannel.onDisconnect(this.captureCatchUpCursor); this.webChatChannel.onReconnect(this.catchUpMessages); _get(_getPrototypeOf(_default.prototype), "initialize", this).call(this); } }, { key: "connect", value: function connect() { (0, _useBehaviour.useBehaviour)(this); (0, _usePopover.usePopover)(this); (0, _useOpeningSequence.useOpeningSequence)(this); (0, _useTeaser.useTeaser)(this); this.setupFloatingUI({ trigger: this.triggerTarget, popover: this.popoverTarget }); if (this.hasTeaserTarget) { this.setupFloatingUI({ trigger: this.triggerTarget, popover: this.teaserTarget, strategy: 'absolute' }); } this.setupTeaser(); this.setupOpeningSequence(); this.localizeMessageTimestamps(); this.webChatChannel.onMessage(this.onMessageReceived); this.webChatChannel.onTypingStart(this.onTypingStart); this.webChatChannel.onReaction(this.onMessageReaction); this.setupMessagesContainerScrollIsolation(); this.messagesContainerTarget.addEventListener('scroll', this.onScroll); this.messagesContainerTarget.addEventListener('wheel', this.stopHostScrollPropagation, SCROLL_ISOLATION_EVENT_OPTIONS); this.messagesContainerTarget.addEventListener('touchmove', this.stopHostScrollPropagation, SCROLL_ISOLATION_EVENT_OPTIONS); if (this.shouldOpenOnMount) { this.openValue = true; } _hellotext.default.eventEmitter.dispatch('webchat:mounted'); this.broadcastChannel.addEventListener('message', this.onOutboundMessageSent); window.addEventListener('keydown', this.closePopoverOnEscape, true); this.scheduleBehaviourOpen(); _get(_getPrototypeOf(_default.prototype), "connect", this).call(this); } }, { key: "disconnect", value: function disconnect() { this.cancelBehaviourOpen(); this.clearPopoverOpenAnimation(); this.teardownTeaser(); this.teardownOpeningSequence(); this.broadcastChannel.removeEventListener('message', this.onOutboundMessageSent); this.messagesContainerTarget.removeEventListener('scroll', this.onScroll); this.messagesContainerTarget.removeEventListener('wheel', this.stopHostScrollPropagation, SCROLL_ISOLATION_EVENT_OPTIONS); this.messagesContainerTarget.removeEventListener('touchmove', this.stopHostScrollPropagation, SCROLL_ISOLATION_EVENT_OPTIONS); window.removeEventListener('keydown', this.closePopoverOnEscape, true); // Clean up typing indicator timeouts this.clearTypingIndicator(); this.broadcastChannel.close(); this.floatingUICleanup(); _get(_getPrototypeOf(_default.prototype), "disconnect", this).call(this); } }, { key: "setupMessagesContainerScrollIsolation", value: function setupMessagesContainerScrollIsolation() { this.messagesContainerTarget.style.overscrollBehavior = 'contain'; this.messagesContainerTarget.style.webkitOverflowScrolling = 'touch'; this.messagesContainerTarget.style.touchAction = 'pan-y'; this.messagesContainerTarget.setAttribute('data-lenis-prevent', ''); this.messagesContainerTarget.setAttribute('data-lenis-prevent-wheel', ''); this.messagesContainerTarget.setAttribute('data-lenis-prevent-touch', ''); } }, { key: "stopHostScrollPropagation", value: function stopHostScrollPropagation(event) { event.stopPropagation(); } }, { key: "onTypingStart", value: function onTypingStart() { if (this.typingIndicatorVisible) { return this.resetTypingIndicatorTimer(); } this.showTypingIndicator(); } }, { key: "showOptimisticTypingIndicator", value: function showOptimisticTypingIndicator() { if (this.typingIndicatorVisible) return; this.showTypingIndicator(); } }, { key: "showTypingIndicator", value: function showTypingIndicator() { this.clearTypingIndicator(); this.typingIndicatorVisible = true; const indicator = this.typingIndicatorTemplateTarget.cloneNode(true); indicator.setAttribute('data-hellotext--webchat-target', 'typingIndicator'); indicator.style.display = 'flex'; this.messagesContainerTarget.appendChild(indicator); requestAnimationFrame(() => { this.messagesContainerTarget.scroll({ top: this.messagesContainerTarget.scrollHeight, behavior: 'instant' }); }); const timeout = this.typingIndicatorKeepAliveValue; this.incomingTypingIndicatorTimeout = setTimeout(() => { this.clearTypingIndicator(); }, timeout); } }, { key: "resetTypingIndicatorTimer", value: function resetTypingIndicatorTimer() { if (!this.typingIndicatorVisible) return; // Clear existing timeout clearTimeout(this.incomingTypingIndicatorTimeout); clearTimeout(this.optimisticTypingTimeout); // Use unified timeout for all typing indicators const timeout = this.typingIndicatorKeepAliveValue; this.incomingTypingIndicatorTimeout = setTimeout(() => { this.clearTypingIndicator(); }, timeout); } }, { key: "clearTypingIndicator", value: function clearTypingIndicator() { if (this.hasTypingIndicatorTarget) { this.typingIndicatorTarget.remove(); } this.typingIndicatorVisible = false; clearTimeout(this.incomingTypingIndicatorTimeout); clearTimeout(this.optimisticTypingTimeout); } }, { key: "onMessageInputChange", value: function onMessageInputChange() { this.resizeInput(); clearTimeout(this.typingIndicatorTimeout); if (!this.hasSentTypingIndicator) { this.webChatChannel.startTypingIndicator(); this.hasSentTypingIndicator = true; } this.typingIndicatorTimeout = setTimeout(() => { this.hasSentTypingIndicator = false; }, 3000); } }, { key: "onOutboundMessageSent", value: function onOutboundMessageSent(event) { const { data } = event; const callbacks = { 'message:sent': data => { const element = new DOMParser().parseFromString(data.element, 'text/html').body.firstElementChild; this.localizeMessageTimestamps(element); // Insert message before typing indicator if one exists if (this.typingIndicatorVisible && this.hasTypingIndicatorTarget) { this.messagesContainerTarget.insertBefore(element, this.typingIndicatorTarget); } else { this.messagesContainerTarget.appendChild(element); } element.scrollIntoView({ behavior: 'instant' }); }, 'message:failed': data => { const element = this.messagesContainerTarget.querySelector(`#${data.id}`); this.markMessageFailed(element, data.reason); } }; if (callbacks[data.type]) { callbacks[data.type](data); } else { console.log(`Unhandled message event: ${data.type}`); } } }, { key: "onScroll", value: async function onScroll() { if (this.messagesContainerTarget.scrollTop > 300 || !this.nextPageValue || this.fetchingNextPage) return; this.fetchingNextPage = true; const response = await this.messagesAPI.index({ page: this.nextPageValue, session: _hellotext.default.session }); const { next: nextPage, messages } = await response.json(); this.nextPageValue = nextPage; this.oldScrollHeight = this.messagesContainerTarget.scrollHeight; messages.forEach(message => { const { body, attachments } = message; const createdAt = message.created_at || message.createdAt; const div = document.createElement('div'); div.innerHTML = body; const element = this.messageTemplateTarget.cloneNode(true); element.classList.add('hellotext--webchat-message'); element.setAttribute('data-hellotext--webchat-target', 'message'); element.setAttribute('data-id', message.id); if (createdAt) { element.setAttribute('data-created-at', createdAt); } element.style.removeProperty('display'); element.querySelector('[data-body]').innerHTML = div.innerHTML; if (message.state === 'received') { element.classList.add('received'); } else { element.classList.remove('received'); } if (attachments) { attachments.forEach(attachmentUrl => { var _this$messageAttachme; const image = this.attachmentImageTarget.cloneNode(true); image.removeAttribute('data-hellotext--webchat-target'); image.src = attachmentUrl; image.style.display = 'block'; (_this$messageAttachme = this.messageAttachmentsContainer(element)) === null || _this$messageAttachme === void 0 ? void 0 : _this$messageAttachme.appendChild(image); }); } element.setAttribute('data-body', body); this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), createdAt); this.messagesContainerTarget.prepend(element); }); this.messagesContainerTarget.scroll({ top: this.messagesContainerTarget.scrollHeight - this.oldScrollHeight, behavior: 'instant' }); this.fetchingNextPage = false; } }, { key: "onClickOutside", value: function onClickOutside(event) { if (_webchat.Webchat.mode === _webchat.modes.POPOVER && this.openValue && event.target.nodeType && this.element.contains(event.target) === false) { this.openValue = false; } } }, { key: "closePopover", value: function closePopover() { this.clearPopoverOpenAnimation(); this.popoverTarget.classList.remove(...this.fadeOutClasses); this.openValue = false; } }, { key: "preparePopoverOpenAnimation", value: function preparePopoverOpenAnimation() { this.clearPopoverOpenAnimation(); this.popoverTarget.classList.remove(...this.fadeOutClasses); this.popoverTarget.classList.add('hellotext--webchat-popover-opening'); this.popoverOpenAnimationTimeout = setTimeout(() => { this.popoverTarget.classList.remove('hellotext--webchat-popover-opening'); this.popoverOpenAnimationTimeout = null; }, POPOVER_ANIMATION_DURATION); } }, { key: "clearPopoverOpenAnimation", value: function clearPopoverOpenAnimation() { var _this$popoverTarget; if (this.popoverOpenAnimationTimeout) { clearTimeout(this.popoverOpenAnimationTimeout); this.popoverOpenAnimationTimeout = null; } (_this$popoverTarget = this.popoverTarget) === null || _this$popoverTarget === void 0 ? void 0 : _this$popoverTarget.classList.remove('hellotext--webchat-popover-opening'); } }, { key: "onPopoverOpened", value: function onPopoverOpened() { var _this$dismissTeaserFo; this.popoverTarget.classList.remove(...this.fadeOutClasses); (_this$dismissTeaserFo = this.dismissTeaserForSession) === null || _this$dismissTeaserFo === void 0 ? void 0 : _this$dismissTeaserFo.call(this); if (!this.onMobile) { this.focusComposeInput(); } if (!this.scrolled) { requestAnimationFrame(() => { this.messagesContainerTarget.scroll({ top: this.messagesContainerTarget.scrollHeight, behavior: 'instant' }); }); this.scrolled = true; } _hellotext.default.eventEmitter.dispatch('webchat:opened'); localStorage.setItem(`hellotext--webchat--${this.idValue}`, 'opened'); if (this.messageTeaserValue) { this.messageTeaserValue = null; } this.startOpeningSequence(); if (this.unreadCounterTarget.style.display === 'none') return; this.unreadCounterTarget.style.display = 'none'; this.unreadCounterTarget.innerText = '0'; this.messagesAPI.markAsSeen(); } }, { key: "onPopoverClosed", value: function onPopoverClosed() { this.clearPopoverOpenAnimation(); _hellotext.default.eventEmitter.dispatch('webchat:closed'); localStorage.setItem(`hellotext--webchat--${this.idValue}`, 'closed'); } }, { key: "onMessageReaction", value: function onMessageReaction(message) { const { message: messageId, reaction, type } = message; const messageElement = this.messageTargets.find(element => element.dataset.id === messageId); const reactionsContainer = messageElement.querySelector('[data-reactions]'); if (type === 'reaction.destroy') { const reactionElement = reactionsContainer.querySelector(`[data-id="${reaction.id}"]`); return reactionElement.remove(); } if (reactionsContainer.querySelector(`[data-id="${reaction.id}"]`)) { const reactionElement = reactionsContainer.querySelector(`[data-id="${reaction.id}"]`); reactionElement.innerText = reaction.emoji; } else { const reactionElement = document.createElement('span'); reactionElement.innerText = reaction.emoji; reactionElement.setAttribute('data-id', reaction.id); reactionsContainer.appendChild(reactionElement); } } }, { key: "onMessageReceived", value: function onMessageReceived(message, options = {}) { var _this$hideTeaser; const { id, body, attachments, teaser } = message; const createdAt = message.created_at || message.createdAt; if (!this.claimMessageId(id)) return; (_this$hideTeaser = this.hideTeaser) === null || _this$hideTeaser === void 0 ? void 0 : _this$hideTeaser.call(this); if (message.carousel) { return this.insertCarouselMessage(message, options); } const div = document.createElement('div'); div.innerHTML = body; const element = this.messageTemplateTarget.cloneNode(true); element.classList.add('hellotext--webchat-message'); element.style.display = 'flex'; element.querySelector('[data-body]').innerHTML = div.innerHTML; element.setAttribute('data-id', id); element.setAttribute('data-hellotext--webchat-target', 'message'); this.setMessageCreatedAt(element, createdAt); this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), createdAt); if (attachments) { attachments.forEach(attachmentUrl => { var _this$messageAttachme2; const image = this.attachmentImageTarget.cloneNode(true); image.src = attachmentUrl; image.style.display = 'block'; (_this$messageAttachme2 = this.messageAttachmentsContainer(element)) === null || _this$messageAttachme2 === void 0 ? void 0 : _this$messageAttachme2.appendChild(image); }); } this.clearTypingIndicator(); this.insertMessageElement(element); _hellotext.default.eventEmitter.dispatch('webchat:message:received', { ...message, body: element.querySelector('[data-body]').innerText }); if (options.scroll !== false) { element.scrollIntoView({ behavior: 'smooth' }); } this.updateMessageTeaser(teaser); if (this.openValue) { this.messagesAPI.markAsSeen(id); return; } this.incrementUnreadCounter(); } // TCP broadcasts may deliver the same incoming message twice before Stimulus // has connected the appended message target. Claiming the id in memory closes // that window, while the target check still drops messages rendered earlier. }, { key: "claimMessageId", value: function claimMessageId(id) { const messageTargets = this.messageTargets || []; if (this.messageIds.has(id)) return false; this.messageIds.add(id); return !messageTargets.some(element => element.dataset.id === id); } }, { key: "captureCatchUpCursor", value: function captureCatchUpCursor() { this.catchUpAfterMessageId = this.lastRenderedMessageId; } }, { key: "catchUpMessages", value: async function catchUpMessages() { const afterId = this.catchUpAfterMessageId; if (!afterId || this.fetchingCatchUpMessages) return; this.fetchingCatchUpMessages = true; try { const response = await this.messagesAPI.catchUp(afterId); const { messages = [] } = await response.json(); messages.forEach(message => this.onMessageReceived(message, { scroll: false })); this.catchUpAfterMessageId = this.lastRenderedMessageId; } finally { this.fetchingCatchUpMessages = false; } } }, { key: "lastRenderedMessageId", get: function () { var _messages; const messages = this.persistedMessageElements; return ((_messages = messages[messages.length - 1]) === null || _messages === void 0 ? void 0 : _messages.dataset.id) || null; } }, { key: "persistedMessageElements", get: function () { return Array.from(this.messagesContainerTarget.querySelectorAll('.hellotext--webchat-message[data-id]')); } }, { key: "setMessageCreatedAt", value: function setMessageCreatedAt(element, createdAt) { if (createdAt) { element.setAttribute('data-created-at', createdAt); } } }, { key: "insertMessageElement", value: function insertMessageElement(element) { const nextElement = this.nextMessageElementFor(element); if (nextElement) { this.messagesContainerTarget.insertBefore(element, nextElement); } else { this.messagesContainerTarget.appendChild(element); } } }, { key: "nextMessageElementFor", value: function nextMessageElementFor(element) { const createdAt = Date.parse(element.dataset.createdAt); if (Number.isNaN(createdAt)) return null; return this.persistedMessageElements.find(messageElement => { if (messageElement === element) return false; const messageCreatedAt = Date.parse(messageElement.dataset.createdAt); return !Number.isNaN(messageCreatedAt) && messageCreatedAt > createdAt; }); } }, { key: "updateMessageTeaser", value: function updateMessageTeaser(teaser) { this.messageTeaserValue = teaser; if (!this.messageTeaserValue || !this.hasTeaserTarget || !this.hasInboundMessageTeaserTarget || !this.hasInboundMessageTeaserBodyTarget) { return; } this.teaserMessageTargets.forEach(teaserMessage => teaserMessage.classList.add('hidden')); this.inboundMessageTeaserBodyTarget.innerHTML = this.messageTeaserValue; this.inboundMessageTeaserTarget.classList.remove('hidden'); this.teaserTarget.classList.toggle('invisible', this.openValue); } }, { key: "insertCarouselMessage", value: function insertCarouselMessage(message, options = {}) { var _element$querySelecto; const html = message.html; const createdAt = message.created_at || message.createdAt; const element = new DOMParser().parseFromString(html, 'text/html').body.firstElementChild; element.classList.add('hellotext--webchat-message'); element.setAttribute('data-id', message.id); element.setAttribute('data-hellotext--webchat-target', 'message'); this.setMessageCreatedAt(element, createdAt); this.localizeMessageTimestamps(element); this.clearTypingIndicator(); this.insertMessageElement(element); if (options.scroll !== false) { element.scrollIntoView({ behavior: 'smooth' }); } _hellotext.default.eventEmitter.dispatch('webchat:message:received', { ...message, body: ((_element$querySelecto = element.querySelector('[data-body]')) === null || _element$querySelecto === void 0 ? void 0 : _element$querySelecto.innerText) || '' }); this.updateMessageTeaser(message.teaser); if (this.openValue) { this.messagesAPI.markAsSeen(message.id); return; } this.incrementUnreadCounter(); } }, { key: "resizeInput", value: function resizeInput() { const maxHeight = 96; // Temporarily reset height to its natural content size this.inputTarget.style.height = 'auto'; // Set the height to the scrollHeight, which is the minimum height // the element needs to fit its content without a scrollbar. const scrollHeight = this.inputTarget.scrollHeight; this.inputTarget.style.height = `${Math.min(scrollHeight, maxHeight)}px`; } }, { key: "sendQuickReplyMessage", value: async function sendQuickReplyMessage({ detail: { id, product, buttonId, body, cardElement } }) { var _this$dismissTeaserFo2, _cardElement$querySel; (_this$dismissTeaserFo2 = this.dismissTeaserForSession) === null || _this$dismissTeaserFo2 === void 0 ? void 0 : _this$dismissTeaserFo2.call(this); const formData = new FormData(); formData.append('message[body]', body); if (id) formData.append('message[replied_to]', id); if (product) formData.append('message[product]', product); if (buttonId) formData.append('message[button]', buttonId); formData.append('session', _hellotext.default.session); formData.append('locale', _core.Locale.toString()); this.appendOpeningSequenceMessageIds(formData); const element = this.buildMessageElement(); const attachment = cardElement === null || cardElement === void 0 ? void 0 : (_cardElement$querySel = cardElement.querySelector('img')) === null || _cardElement$querySel === void 0 ? void 0 : _cardElement$querySel.cloneNode(true); element.querySelector('[data-body]').innerText = body; if (attachment) { var _this$messageAttachme3; attachment.removeAttribute('width'); attachment.removeAttribute('height'); (_this$messageAttachme3 = this.messageAttachmentsContainer(element)) === null || _this$messageAttachme3 === void 0 ? void 0 : _this$messageAttachme3.appendChild(attachment); } if (this.typingIndicatorVisible && this.hasTypingIndicatorTarget) { this.messagesContainerTarget.insertBefore(element, this.typingIndicatorTarget); } else { this.messagesContainerTarget.appendChild(element); } element.scrollIntoView({ behavior: 'smooth' }); this.broadcastChannel.postMessage({ type: 'message:sent', element: element.outerHTML }); const response = await this.messagesAPI.create(formData); if (response.failed) { // Clear the optimistic typing indicator on failure clearTimeout(this.optimisticTypingTimeout); return this.markMessageFailedFromResponse(response, element); } const data = await response.json(); this.dispatch('set:id', { target: element, detail: data.id }); this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), data.created_at || data.createdAt); this.clearRevealedOpeningSequenceMessageIds(); const message = { id: data.id, body: body, attachments: attachment ? [attachment.src] : [], replied_to: id, product: product, button: buttonId, type: 'quick_reply' }; _hellotext.default.eventEmitter.dispatch('webchat:message:sent', message); } }, { key: "sendTeaserQuickReply", value: async function sendTeaserQuickReply(event) { var _this$dismissTeaserFo3; event.preventDefault(); event.stopPropagation(); const button = event.currentTarget; const value = (button.dataset.value || '').trim(); const label = [button.dataset.text, button.textContent].map(text => (text || '').trim()).find(text => text.length > 0); const text = value || label; if (!text) return; (_this$dismissTeaserFo3 = this.dismissTeaserForSession) === null || _this$dismissTeaserFo3 === void 0 ? void 0 : _this$dismissTeaserFo3.call(this); this.show(); const buttonType = (button.dataset.type || '').trim() || 'quick_reply'; const formData = new FormData(); formData.append('message[body]', text); formData.append('session', _hellotext.default.session); formData.append('locale', _core.Locale.toString()); this.appendOpeningSequenceMessageIds(formData); const element = this.buildMessageElement(); element.querySelector('[data-body]').innerText = text; if (this.typingIndicatorVisible && this.hasTypingIndicatorTarget) { this.messagesContainerTarget.insertBefore(element, this.typingIndicatorTarget); } else { this.messagesContainerTarget.appendChild(element); } element.scrollIntoView({ behavior: 'smooth' }); this.broadcastChannel.postMessage({ type: 'message:sent', element: element.outerHTML }); if (!this.typingIndicatorVisible) { clearTimeout(this.optimisticTypingTimeout); this.optimisticTypingTimeout = setTimeout(() => { this.showOptimisticTypingIndicator(); }, this.optimisticTypingIndicatorWaitValue); } const response = await this.messagesAPI.create(formData); if (response.failed) { clearTimeout(this.optimisticTypingTimeout); return this.markMessageFailedFromResponse(response, element); } const data = await response.json(); element.setAttribute('data-id', data.id); this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), data.created_at || data.createdAt); this.clearRevealedOpeningSequenceMessageIds(); _hellotext.default.eventEmitter.dispatch('webchat:message:sent', { id: data.id, body: text, attachments: [], type: 'quick_reply', teaser: { text: label || text, value: value || text, type: buttonType } }); if (data.conversation && data.conversation !== this.conversationIdValue) { this.conversationIdValue = data.conversation; this.webChatChannel.updateSubscriptionWith(this.conversationIdValue); } if (this.typingIndicatorVisible) { this.resetTypingIndicatorTimer(); } } }, { key: "sendMessage", value: async function sendMessage(e) { var _this$dismissTeaserFo4; const message = { body: this.inputTarget.value, attachments: this.files }; if (this.inputTarget.value.trim().length === 0 && this.files.length === 0) { if (e && e.target) { e.preventDefault(); } return; } (_this$dismissTeaserFo4 = this.dismissTeaserForSession) === null || _this$dismissTeaserFo4 === void 0 ? void 0 : _this$dismissTeaserFo4.call(this); const formData = new FormData(); if (this.inputTarget.value.trim().length > 0) { formData.append('message[body]', this.inputTarget.value); } else { delete message.body; } this.files.forEach(file => { formData.append('message[attachments][]', file); }); formData.append('session', _hellotext.default.session); formData.append('locale', _core.Locale.toString()); this.appendOpeningSequenceMessageIds(formData); const element = this.buildMessageElement(); if (this.inputTarget.value.trim().length > 0) { element.querySelector('[data-body]').innerText = this.inputTarget.value; } else { element.querySelector('[data-message-bubble]').remove(); } const attachments = this.attachmentContainerTarget.querySelectorAll('img'); if (attachments.length > 0) { attachments.forEach(attachment => { var _this$messageAttachme4; (_this$messageAttachme4 = this.messageAttachmentsContainer(element)) === null || _this$messageAttachme4 === void 0 ? void 0 : _this$messageAttachme4.appendChild(attachment.cloneNode(true)); }); } // Insert message before typing indicator if one exists if (this.typingIndicatorVisible && this.hasTypingIndicatorTarget) { this.messagesContainerTarget.insertBefore(element, this.typingIndicatorTarget); } else { this.messagesContainerTarget.appendChild(element); } element.scrollIntoView({ behavior: 'smooth' }); this.broadcastChannel.postMessage({ type: 'message:sent', element: element.outerHTML }); this.inputTarget.value = ''; this.resizeInput(); this.files = []; this.attachmentInputTarget.value = ''; this.attachmentContainerTarget.innerHTML = ''; this.attachmentContainerTarget.style.display = 'none'; this.errorMessageContainerTarget.style.display = 'none'; this.focusComposeInput(); // Set up optimistic typing indicator BEFORE making the API call // This prevents race conditions with server responses if (!this.typingIndicatorVisible) { clearTimeout(this.optimisticTypingTimeout); this.optimisticTypingTimeout = setTimeout(() => { this.showOptimisticTypingIndicator(); }, this.optimisticTypingIndicatorWaitValue); } const response = await this.messagesAPI.create(formData); if (response.failed) { // Clear the optimistic typing indicator on failure clearTimeout(this.optimisticTypingTimeout); return this.markMessageFailedFromResponse(response, element); } const data = await response.json(); element.setAttribute('data-id', data.id); message.id = data.id; this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), data.created_at || data.createdAt); this.clearRevealedOpeningSequenceMessageIds(); _hellotext.default.eventEmitter.dispatch('webchat:message:sent', message); if (data.conversation !== this.conversationIdValue) { this.conversationIdValue = data.conversation; this.webChatChannel.updateSubscriptionWith(this.conversationIdValue); } // If there's already a typing indicator visible, reset its timer if (this.typingIndicatorVisible) { this.resetTypingIndicatorTimer(); } this.attachmentContainerTarget.style.display = ''; } }, { key: "buildMessageElement", value: function buildMessageElement() { const element = this.messageTemplateTarget.cloneNode(true); element.id = `hellotext--webchat--${this.idValue}--message--${Date.now()}`; element.classList.add('received'); element.style.removeProperty('display'); element.setAttribute('data-controller', 'hellotext--message'); element.setAttribute('data-hellotext--webchat-target', 'message'); this.localizeMessageTimestamp(element.querySelector('[data-message-timestamp]'), new Date()); return element; } }, { key: "focusCompose", value: function focusCompose(event) { const { target } = event; const ignoredSelector = ['button', 'a', 'input', 'textarea', 'select', 'label', '[role="button"]', 'em-emoji-picker', '[data-hellotext--webchat--emoji-target~="popover"]', '[data-controller~="hellotext--webchat--emoji"]'].join(', '); if (!this.hasInputTarget || target.closest(ignoredSelector)) return; if (!this.focusComposeInput({ moveCursorToEnd: true })) return; event.preventDefault(); } }, { key: "closePopoverFromHeader", value: function closePopoverFromHeader(event) { const { target } = event; if (target.closest('.hellotext--webchat-header-channel-button, .hellotext--webchat-close-button')) return; event.preventDefault(); this.closePopover(); } }, { key: "closePopoverOnEscape", value: function closePopoverOnEscape(event) { var _this$triggerTarget, _this$triggerTarget$f; if (event.key !== 'Escape' || !this.openValue) return; event.preventDefault(); event.stopPropagation(); this.closePopover(); (_this$triggerTarget = this.triggerTarget) === null || _this$triggerTarget === void 0 ? void 0 : (_this$triggerTarget$f = _this$triggerTarget.focus) === null || _this$triggerTarget$f === void 0 ? void 0 : _this$triggerTarget$f.call(_this$triggerTarget); } }, { key: "markMessageFailedFromResponse", value: async function markMessageFailedFromResponse(response, element) { const reason = await this.messageFailureReason(response); this.markMessageFailed(element, reason); this.broadcastChannel.postMessage({ type: 'message:failed', id: element.id, reason }); } }, { key: "markMessageFailed", value: function markMessageFailed(element, reason) { if (!element) return; element.classList.add('failed'); if (!reason) return; const timestamp = element.querySelector('[data-message-timestamp]'); if (timestamp) { timestamp.textContent = reason; } } }, { key: "localizeMessageTimestamps", value: function localizeMessageTimestamps(root = this.element) { var _root$matches, _root$querySelectorAl; if (!root) return; const timestamps = (_root$matches = root.matches) !== null && _root$matches !== void 0 && _root$matches.call(root, 'time[datetime][data-message-timestamp]') ? [root] : Array.from(((_root$querySelectorAl = root.querySelectorAll) === null || _root$querySelectorAl === void 0 ? void 0 : _root$querySelectorAl.call(root, 'time[datetime][data-message-timestamp]')) || []); timestamps.forEach(timestamp => this.localizeMessageTimestamp(timestamp)); } }, { key: "localizeMessageTimestamp", value: function localizeMessageTimestamp(timestamp, value = timestamp === null || timestamp === void 0 ? void 0 : timestamp.getAttribute('datetime')) { if (!timestamp || !value) return; const date = value instanceof Date ? value : new Date(value); if (Number.isNaN(date.getTime())) return; timestamp.setAttribute('datetime', date.toISOString()); timestamp.textContent = this.formatMessageTimestamp(date); } }, { key: "formatMessageTimestamp", value: function formatMessageTimestamp(date) { return this.constructor.messageTimestampFormatterFor(_core.Locale.toString()).format(date); } }, { key: "messageFailureReason", value: async function messageFailureReason(response) { const nativeResponse = (response === null || response === void 0 ? void 0 : response.data) || (response === null || response === void 0 ? void 0 : response.response); const fallback = (nativeResponse === null || nativeResponse === void 0 ? void 0 : nativeResponse.statusText) || 'Message failed'; try { var _jsonResponse$json; const jsonResponse = nativeResponse !== null && nativeResponse !== void 0 && nativeResponse.clone ? nativeResponse.clone() : nativeResponse; const payload = await (jsonResponse === null || jsonResponse === void 0 ? void 0 : (_jsonResponse$json = jsonResponse.json) === null || _jsonResponse$json === void 0 ? void 0 : _jsonResponse$json.call(jsonResponse)); const reason = this.messageFailureReasonFromPayload(payload); if (reason) return reason; } catch (_) { // Fall through to text parsing/fallback. Some stores strip content-type or // return non-JSON failures, so the timestamp still needs a useful reason. } try { var _textResponse$text; const textResponse = nativeResponse !== null && nativeResponse !== void 0 && nativeResponse.clone ? nativeResponse.clone() : nativeResponse; const text = await (textResponse === null || textResponse === void 0 ? void 0 : (_textResponse$text = textResponse.text) === null || _textResponse$text === void 0 ? void 0 : _textResponse$text.call(textResponse)); return this.messageFailureReasonFromText(text) || fallback; } catch (_) { return fallback; } } }, { key: "messageFailureReasonFromText", value: function messageFailureReasonFromText(text) { if (typeof text !== 'string') return null; const value = text.trim(); if (!value || value.startsWith('<')) return null; try { return this.messageFailureReasonFromPayload(JSON.parse(value)) || value; } catch (_) { return value; } } }, { key: "messageFailureReasonFromPayload", value: function messageFailureReasonFromPayload(payload) { var _payload$error, _payload$errors, _payload$errors2, _payload$errors2$, _payload$errors3, _payload$errors3$; if (!payload) return null; return [(_payload$error = payload.error) === null || _payload$error === void 0 ? void 0 : _payload$error.message, payload.message, (_payload$errors = payload.errors) === null || _payload$errors === void 0 ? void 0 : _payload$errors.message, (_payload$errors2 = payload.errors) === null || _payload$errors2 === void 0 ? void 0 : (_payload$errors2$ = _payload$errors2[0]) === null || _payload$errors2$ === void 0 ? void 0 : _payload$errors2$.message, (_payload$errors3 = payload.errors) === null || _payload$errors3 === void 0 ? void 0 : (_payload$errors3$ = _payload$errors3[0]) === null || _payload$errors3$ === void 0 ? void 0 : _payload$errors3$.description].find(reason => typeof reason === 'string' && reason.trim().length > 0); } }, { key: "messageAttachmentsContainer", value: function messageAttachmentsContainer(element) { return element.querySelector('[data-attachments-container], [data-attachment-container]'); } }, { key: "incrementUnreadCounter", value: function incrementUnreadCounter() { this.unreadCounterTarget.style.display = 'flex'; const unreadCount = (parseInt(this.unreadCounterTarget.innerText) || 0) + 1; this.unreadCounterTarget.innerText = Math.min(unreadCount, 9); } }, { key: "openAttachment", value: function openAttachment() { this.attachmentInputTarget.click(); } }, { key: "onFileInputChange", value: function onFileInputChange() { this.errorMessageContainerTarget.style.display = 'none'; const newFiles = Array.from(this.attachmentInputTarget.files); this.attachmentInputTarget.value = ''; const fileMaxSizeTooMuch = newFiles.find(file => { const type = file.type.split('/')[0]; if (['image', 'video', 'audio'].includes(type)) { return this.mediaValue[type].max_size < file.size; } else { return this.mediaValue.document.max_size < file.size; } }); if (fileMaxSizeTooMuch) { const type = fileMaxSizeTooMuch.type.split('/')[0]; const mediaType = ['image', 'audio', 'video'].includes(type) ? type : 'document'; this.errorMessageContainerTarget.innerText = this.fileSizeErrorMessageValue.replace('%{limit}', this.byteToMegabyte(this.mediaValue[mediaType].max_size)); return this.errorMessageContainerTarget.style.display = 'block'; } this.files = [...this.files, ...newFiles]; this.errorMessageContainerTarget.innerText = ''; newFiles.forEach(file => this.createAttachmentElement(file)); this.focusComposeInput(); } }, { key: "createAttachmentElement", value: function createAttachmentElement(file) { const element = this.attachmentElement(); this.attachmentContainerTarget.style.display = ''; element.setAttribute('data-name', file.name); if (file.type.startsWith('image/')) { const thumbnail = this.attachmentImageTarget.cloneNode(true); thumbnail.src = URL.createObjectURL(file); thumbnail.style.display = 'block'; element.appendChild(thumbnail); this.attachmentContainerTarget.appendChild(element); this.attachmentContainerTarget.style.display = 'flex'; } else { const main = element.querySelector('main'); main.style.height = '5rem'; main.style.borderRadius = '0.375rem'; main.style.backgroundColor = '#e5e7eb'; main.style.padding = '0.25rem'; element.querySelector('p[data-attachment-name]').innerText = file.name; this.attachmentContainerTarget.appendChild(element); this.attachmentContainerTarget.style.display = 'flex'; } } }, { key: "removeAttachment", value: function removeAttachment({ currentTarget }) { const attachment = currentTarget.closest("[data-hellotext--webchat-target='attachment']"); this.files = this.files.filter(file => file.name !== attachment.dataset.name); this.attachmentInputTarget.value = ''; attachment.remove(); this.focusComposeInput(); } }, { key: "attachmentTargetDisconnected", value: function attachmentTargetDisconnected() { if (this.attachmentTargets.length === 0) { this.attachmentContainerTarget.innerHTML = ''; this.attachmentContainerTarget.style.display = 'none'; } } }, { key: "attachmentElement", value: function attachmentElement() { const element = this.attachmentTemplateTarget.cloneNode(true); element.removeAttribute('hidden'); element.style.display = 'flex'; element.setAttribute('data-hellotext--webchat-target', 'attachment'); return element; } }, { key: "onEmojiSelect", value: function onEmojiSelect({ detail: emoji }) { const value = this.inputTarget.value; const start = this.inputTarget.selectionStart; const end = this.inputTarget.selectionEnd; this.inputTarget.value = value.slice(0, start) + emoji + value.slice(end); this.inputTarget.selectionStart = this.inputTarget.selectionEnd = start + emoji.length; this.focusComposeInput(); } }, { key: "focusComposeInput", value: function focusComposeInput({ moveCursorToEnd = false } = {}) { if (!this.shouldAutofocusCompose) return false; if (this.hasInputTarget === false) return false; if (this.hasInputTarget === undefined && !this.inputTarget) return false; this.inputTarget.focus(); if (moveCursorToEnd && typeof this.inputTarget.selectionStart === 'number') { const position = this.inputTarget.value.length; this.inputTarget.setSelectionRange(position, position); } return true; } }, { key: "byteToMegabyte", value: function byteToMegabyte(bytes) { return Math.ceil(bytes / 1024 / 1024); } }, { key: "middlewares", get: function () { return [(0, _dom.offset)(this.offsetValue), (0, _dom.shift)({ padding: this.paddingValue }), (0, _dom.flip)()]; } }, { key: "shouldOpenOnMount", get: function () { return localStorage.getItem(`hellotext--webchat--${this.idValue}`) === 'opened' && !this.onMobile; } }, { key: "shouldAutofocusCompose", get: function () { return !this.usesVirtualKeyboard; } }, { key: "usesVirtualKeyboard", get: function () { var _navigator$userAgentD; if (typeof navigator === 'undefined') return false; const userAgent = navigator.userAgent || ''; const isIPadOS = navigator.platform === 'MacIntel' && navigator.maxTouchPoints > 1; const isMobileUserAgent = MOBILE_USER_AGEN