@freshworks/react-native-freshdesk-sdk/lib/commonjs/diagnostics.js

React Native wrapper for Freshdesk Android and iOS SDKs

"use strict";

Object.defineProperty(exports, "__esModule", {
  value: true
});
exports.formatDiagnosticReport = formatDiagnosticReport;
exports.parseDiagnosticReport = parseDiagnosticReport;
const VALID_STATUSES = ['pass', 'warn', 'fail', 'skipped'];
function normalizeStatus(value) {
  if (typeof value === 'string' && VALID_STATUSES.includes(value)) {
    return value;
  }
  return 'skipped';
}
function normalizeCheck(raw) {
  if (!raw || typeof raw !== 'object') {
    return null;
  }
  const check = raw;
  const id = check.id;
  if (typeof id !== 'string' || id.length === 0) {
    return null;
  }
  return {
    id,
    status: normalizeStatus(check.status),
    details: typeof check.details === 'string' ? check.details : '',
    fixHint: typeof check.fixHint === 'string' ? check.fixHint : ''
  };
}

/**
 * Normalize a native diagnostic payload into a DiagnosticReport
 */
function parseDiagnosticReport(raw) {
  const payload = raw && typeof raw === 'object' ? raw : {};
  const checks = Array.isArray(payload.checks) ? payload.checks.map(normalizeCheck).filter(check => check !== null) : [];
  const platform = payload.platform === 'android' ? 'android' : 'ios';
  const overallStatus = typeof payload.overallStatus === 'string' && payload.overallStatus.length > 0 ? payload.overallStatus : deriveOverallStatus(checks);
  const prettyPrinted = typeof payload.prettyPrinted === 'string' && payload.prettyPrinted.length > 0 ? payload.prettyPrinted : formatDiagnosticReport({
    overallStatus,
    checks,
    prettyPrinted: '',
    platform
  });
  const architecture = payload.architecture === 'old' || payload.architecture === 'new' ? payload.architecture : undefined;
  const turboModule = typeof payload.turboModule === 'boolean' ? payload.turboModule : undefined;
  return {
    overallStatus,
    checks,
    prettyPrinted,
    platform,
    ...(architecture ? {
      architecture
    } : {}),
    ...(turboModule !== undefined ? {
      turboModule
    } : {})
  };
}
function deriveOverallStatus(checks) {
  if (checks.some(check => check.status === 'fail')) {
    return 'fail';
  }
  if (checks.some(check => check.status === 'warn')) {
    return 'warn';
  }
  if (checks.length > 0 && checks.every(check => check.status === 'pass')) {
    return 'pass';
  }
  return 'skipped';
}

/**
 * Format a diagnostic report for logs or sharing with support
 */
function formatDiagnosticReport(report) {
  const lines = [`Freshdesk diagnostics (${report.platform}) — overall: ${report.overallStatus}`, ''];
  if (report.checks.length === 0) {
    lines.push('No diagnostic checks returned.');
    return lines.join('\n');
  }
  for (const check of report.checks) {
    lines.push(`[${check.status.toUpperCase()}] ${check.id}`);
    if (check.details) {
      lines.push(`  details: ${check.details}`);
    }
    if (check.fixHint) {
      lines.push(`  fix: ${check.fixHint}`);
    }
    lines.push('');
  }
  return lines.join('\n').trimEnd();
}
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