@cognigy/rest-api-client
Version:
Cognigy REST-Client
135 lines • 5.03 kB
JavaScript
import { __awaiter } from "tslib";
/** Custom Modules */
import { createNodeDescriptor } from "../../../createNodeDescriptor";
/** Helper Modules */
import { msTeamsTransfer } from "../../voice/mappers/msTeamsTransfer.mapper";
import { nodeColor } from "../utils/design";
const customHeaderDefaultValue = "X-Custom-Header";
const isMSTeamsTransferNodeAllowed = (organisationId) => {
const allowlist = process.env.FEATURE_ENABLE_MS_TEAMS_TRANSFER_NODE_ALLOWLIST;
if (!allowlist || !organisationId) {
return false;
}
const entries = allowlist.split(",").map((entry) => entry.trim());
return entries.includes("*") || entries.includes(organisationId);
};
export const msTeamsTransferNode = createNodeDescriptor({
type: "msTeamsTransfer",
defaultLabel: "MS Teams Transfer",
preview: {
key: "transferTarget",
type: "text",
},
appearance: {
color: nodeColor,
},
tags: ["voice"],
fields: [
{
key: "transferTarget",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TARGET__LABEL",
type: "cognigyText",
params: {
required: true,
},
description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TARGET__DESCRIPTION",
defaultValue: "+49123456789",
},
{
key: "callerName",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CALLER_NAME__LABEL",
type: "cognigyText",
description: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CALLER_NAME__DESCRIPTION",
defaultValue: "",
},
{
key: "topic",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__TOPIC__LABEL",
type: "cognigyText",
description: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__TOPIC__DESCRIPTION",
defaultValue: "",
},
{
key: "context",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CONTEXT__LABEL",
type: "cognigyText",
description: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CONTEXT__DESCRIPTION",
defaultValue: "My context",
params: {
required: true,
},
},
{
key: "callSentiment",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CALL_SENTIMENT__LABEL",
type: "cognigyText",
description: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__CALL_SENTIMENT__DESCRIPTION",
defaultValue: "",
},
{
key: "suggestedActions",
label: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__SUGGESTED_ACTIONS__LABEL",
type: "cognigyText",
description: "UI__NODE_EDITOR__VOICEGATEWAY2__MSTEAMS_TRANSFER__FIELDS__SUGGESTED_ACTIONS__DESCRIPTION",
defaultValue: "",
},
],
form: [
{
type: "field",
key: "transferTarget"
},
{
type: "field",
key: "callerName"
},
{
type: "field",
key: "topic"
},
{
type: "field",
key: "context"
},
{
type: "field",
key: "callSentiment"
},
{
type: "field",
key: "suggestedActions"
},
],
summary: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__SUMMARY",
function: ({ cognigy, config, organisationId, }) => __awaiter(void 0, void 0, void 0, function* () {
const { api, input } = cognigy;
if (!isMSTeamsTransferNodeAllowed(organisationId)) {
throw new Error("MS Teams Transfer node is not enabled for this organisation.");
}
const { transferTarget, callerName, topic, context, callSentiment, suggestedActions, } = config;
const transferParams = {
transferTarget,
callerName,
topic,
context,
callSentiment,
suggestedActions,
};
try {
if (input.channel === "adminconsole") {
let textWarningAdminChannel = "Transferring a call is not supported in the Interaction Panel, please use the VoiceGateway endpoint.";
yield api.say(textWarningAdminChannel, null);
return;
}
const payload = msTeamsTransfer.handleInput("voiceGateway2", transferParams);
yield api.say(null, {
_cognigy: payload,
});
api.logDebugMessage(`UI__DEBUG_MODE__MS_TEAMS__TRANSFER__MESSAGE ${transferTarget}`);
}
catch (error) {
throw new Error(`Error on Transfer node type:. Error message: ${error.message}`);
}
}),
});
//# sourceMappingURL=msTeamsTransfer.js.map