@c8y/style/markdown-files/messaging-management-preview.md

Styles for Cumulocity IoT applications

 

### 🛠️ Messaging service - monitoring & management: full control over messaging service usage

 

The **Messaging service - monitoring & management** module introduces a suite of tools designed to provide **real-time visibility** and **proactive management** for the Messaging Service. Whether you're tracking message flows or backlog usage, this feature ensures you have the insights and control needed to maintain **healthy status** of the service.

With this module, users can monitor **topics, publishers, and subscribers** in detail, detect **potential bottlenecks**, and take corrective action — all from an intuitive interface.

 

<img src="./c8y-style-assets/messaging-management-topics.png" alt="Messaging Service Monitoring Topics Overview" width="100%">

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### ✨ Key Features & Benefits

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#### **🔍 Comprehensive Monitoring**

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Gain detailed insights into the health and performance of the messaging infrastructure.

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✅ **Real-Time Metrics** -- Track message rates, subscriber activity, and backlog sizes.\
✅ **Observe Potential Problems** -- Ensure the values for backlogs, subscriber limits, and message delays remain in healthy ranges.\
✅ **Detailed Topic View** -- Drill down into individual topics for in-depth analysis of message flows.

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This visibility enables users to act proactively and avoid disruptions in communication workflows.

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#### **⚙️ Hands-On Management**

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Take action directly from the **Messaging Management View** to address potential issues.

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✅ **Clear Message Backlogs** -- Identify and resolve unconsumed messages to free up resources.\
✅ **Unsubscribe Inactive Clients** -- Easily remove dormant subscribers to optimize topic usage.\
✅ **Subscriber Management** -- Monitor acknowledgment rates and ensure messages reach their destinations.

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These tools empower users to maintain optimal system performance with minimal effort.

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#### **📋 Intuitive Interface & Seamless Integration**

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The module provides seamless integration with **Notifications 2.0**, **MQTT Service**, and other platform messaging features.

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✅ **Unified Monitoring** -- View all messaging activity across connected services in one place.\
✅ **Actionable Insights** -- Highlight problem areas and recommend actions to resolve them quickly.

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This integration makes monitoring and management accessible for both technical and less technical users.

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💡 **Why use Messaging service - monitoring & management?**

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The **Messaging service - monitoring & management** module is essential for users who:

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🚀 Rely on **real-time messaging** for critical applications.\
⚙️ Need **proactive management tools** to address potential issues.\
📊 Want **actionable insights** to optimize their messaging workflows.

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By providing **full visibility** and **hands-on control**, this feature helps teams ensure reliable communication, reduce downtime, and improve operational efficiency.

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For more details on setup, best practices, and advanced features, refer to the [Messaging service - monitoring & management documentation](https://cumulocity.com/docs/standard-tenant/monitoring/#messaging-service). 🚀