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Astermind Pro - Premium ML Toolkit with Advanced RAG, Reranking, Summarization, and Information Flow Analysis

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# PRIVACY POLICY ## AsterMind Pro **Last Updated: November 20, 2025** This Privacy Policy describes how **AsterMind AI Corporation** ("we", "us", "our", or "AsterMind") collects, uses, and protects information when you use AsterMind Pro and related services (collectively, the "Services"). **By using the Services, you agree to the collection and use of information as described in this policy.** --- # 1. INFORMATION WE COLLECT ## 1.1. Information You Provide We collect information that you provide directly to us, including: - **Account Information**: Name, email address, company name, contact details - **Payment Information**: Billing address and payment details (processed securely by third‑party payment processors such as Stripe) - **License Information**: License keys, subscription status, activation metadata - **Support Communications**: Any information shared when contacting support - **Registration Information**: Information provided when creating an account --- ## 1.2. Information Collected Automatically **Important:** AsterMind Pro is an SDK library that runs on your systems. We do **not** access, collect, or store your application data or your customers’ data. When the Services operate, we may collect minimal information necessary for license validation: ### **License Validation Data** - License key or hashed token (for authentication) - Timestamp and frequency of validation requests - Product and version identifiers ### **Technical Information (minimal)** - IP address (security/audit) - Basic device/runtime metadata (anonymized where possible) ### **Cookies / Tracking** We use only essential cookies related to: - License session validation - Security and anti-fraud We do **not** use tracking cookies for advertising. --- ## 1.3. Information From Third Parties We may receive information from: - **Payment processors** (billing confirmations, transaction IDs) - **Support platforms** (ticket metadata) - **Analytics providers** (aggregated usage statistics) - **License validation partners** --- # 2. HOW WE USE INFORMATION ## 2.1. Service Delivery - Provide, maintain, and improve the SDK - Validate licenses and control access - Process account and subscription operations - Provide customer support **We do not process or store your application data.** --- ## 2.2. Communication - Send service announcements, updates, and security notices - Respond to support inquiries - Send marketing communications **only with your consent** You may opt out at any time. --- ## 2.3. Security & Compliance - Detect and prevent fraud or misuse - Enforce Terms of Service and license restrictions - Investigate incidents and maintain audit logs - Comply with legal obligations --- ## 2.4. Analytics & Service Improvement - Improve product quality and performance - Develop new features and optimizations - Analyze anonymized usage patterns Only aggregated, anonymized data is used. --- ## 2.5. Legal Compliance - Respond to subpoenas, court orders, and legal processes - Resolve disputes and enforce agreements --- # 3. DATA PROCESSING AND STORAGE ## 3.1. Processing Location - **SDK Runtime**: Runs entirely on your systems; we do not access your application data. - **License Validation**: Occurs on servers located in the United States. - **Payment & Billing**: Processed by Stripe or similar PCI‑compliant providers. --- ## 3.2. Data Retention | Category | Retention Period | |---------|------------------| | **License Validation Data** | **Only while your subscription is active** (except where law requires longer retention) | | **Account Information** | Retained while account remains active | | **Support Communications** | Up to 2 years | | **Billing Records** | Retained by Stripe under their policies | | **Anonymized Analytics** | May be retained indefinitely | We do **not** store application data, customer data, or SDK‑generated data. --- ## 3.3. Data Security Measures We implement industry‑standard protections, including: - Encryption in transit (TLS 1.2+) and at rest - Role‑based access controls - Multi‑factor authentication for internal systems - Network and application‑level firewalls - Regular vulnerability assessments - Incident response procedures No system is 100% secure, but we take reasonable measures to protect your information. --- # 4. INFORMATION SHARING & DISCLOSURE We do **not** sell your personal information. We may share information only under the following circumstances: ## 4.1. Service Providers We use trusted providers for: - Payment processing (Stripe) - Cloud hosting - Customer support platforms - License validation infrastructure They are contractually obligated to protect your data. --- ## 4.2. Legal Requirements We may disclose information when required to: - Comply with applicable laws - Respond to lawful requests and government inquiries - Enforce our Terms or protect our rights --- ## 4.3. Business Transfers In case of a merger, acquisition, or asset sale, your information may be transferred under the same or stronger privacy protections. --- ## 4.4. With Your Consent We may share information when you explicitly authorize it. --- # 5. YOUR RIGHTS AND CHOICES Depending on your jurisdiction (GDPR, CCPA, etc.), you may have: ## 5.1. Access and Correction - Request access to personal information we hold - Update or correct account data ## 5.2. Deletion (Right to be Forgotten) - Request deletion of your account and personal data - Some information may be retained to comply with the law ## 5.3. Data Portability - Request your data in a structured, machine‑readable format ## 5.4. Opt‑Out Options - Opt out of marketing emails - Manage cookie preferences via browser settings ## 5.5. Do Not Track We currently do not respond to browser “Do Not Track” signals. ## 5.6. Submitting a Request Email: **privacy@astermind.ai** We respond within **5 business days**. --- # 6. COOKIES & TRACKING TECHNOLOGIES We use only essential cookies for: - Authentication - License validation - Security You may disable cookies through browser settings, but some functionality may be limited. --- # 7. CHILDREN’S PRIVACY The Services are not intended for individuals under age 18. We do not knowingly collect information from children. If we discover such data, we will delete it promptly. --- # 8. INTERNATIONAL USERS ## 8.1. Data Transfers Your information may be transferred to and processed in the United States. We implement safeguards such as Standard Contractual Clauses where required. ## 8.2. GDPR Rights (EEA) Users in the EEA are entitled to: - Access, rectification, deletion - Restriction or objection to processing - Data portability - Lodging a complaint with a supervisory authority Legal bases include: - Performance of a contract - Legitimate interests - Consent - Legal obligations ## 8.3. CCPA Rights (California) California residents have rights to: - Know what personal data is collected - Request deletion - Know whether data is sold or shared (AsterMind **does not** sell data) - Non‑discrimination for exercising these rights --- # 9. THIRD‑PARTY SERVICES The Services may contain links or rely on third‑party integrations (Stripe, support systems, etc.). This Privacy Policy does not cover third‑party practices. We recommend reviewing their policies separately. --- # 10. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Material changes will be communicated via: - Email notification - Website notice - In‑product alerts Your continued use of the Services constitutes acceptance of the updated policy. --- # 11. DATA CONTROLLER INFORMATION **AsterMind AI Corporation** 706 Scottingham Terrace North Chesterfield, VA 23236 United States Email: **privacy@astermind.ai** --- # 12. CONTACT US If you have questions about this Privacy Policy: **AsterMind AI Corporation** 706 Scottingham Terrace North Chesterfield, VA 23236 United States Privacy Officer: **privacy@astermind.ai** Website: https://astermind.ai You may also contact your local data protection authority for GDPR‑relevant inquiries. --- # ACKNOWLEDGMENT BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND CONSENT TO ITS TERMS. **IF YOU DO NOT AGREE WITH THESE PRACTICES, DO NOT USE THE SERVICES.** --- *This Privacy Policy is effective as of the date listed above.*