@agentdao/core/dist/HelpSupportSkill.d.ts

Core functionality, skills, and ready-made UI components for AgentDAO - Web3 subscriptions, content generation, social media, help support, live chat, RSS fetching, web search, and agent pricing integration

import { HelpSupportConfig, UserContext, SupportResponse, ConversationSummary, Ticket, TicketStatus } from './types';
export declare class HelpSupportSkill {
    private config;
    private conversations;
    constructor(config: HelpSupportConfig);
    handleMessage(message: string, context: UserContext): Promise<SupportResponse>;
    startConversation(userId: string): Promise<string>;
    endConversation(conversationId: string): Promise<ConversationSummary>;
    addToKnowledgeBase(content: string, category: string): Promise<string>;
    updateKnowledgeBase(itemId: string, content: string): Promise<boolean>;
    createTicket(userId: string, issue: string, priority: 'low' | 'medium' | 'high'): Promise<Ticket>;
    updateTicket(ticketId: string, status: TicketStatus, notes: string): Promise<Ticket>;
    getTicketHistory(userId: string): Promise<Ticket[]>;
    private generateAIResponse;
    private callOpenAI;
    private buildSystemPrompt;
    private buildUserPrompt;
    private shouldEscalateToHuman;
    private getEscalationMessage;
    private calculateConfidence;
    private extractSuggestedActions;
    private generateConversationId;
    private generateKnowledgeId;
    private generateTicketId;
    private findRelevantSources;
    private searchWebKnowledgeBase;
    private searchLocalKnowledgeBase;
}